West Springfield Vacation Rentals

"The room was old and in questionable condition. The drapes did not open or close. There was no clock in the room and the front desk refused to supply one. There was an empty section of the room without a desk and seemingly served no purpose."

"Was clean and ppl was nice."

"Clean room and helpful staff. Buffet breakfast was excellent. The parking was easy and convenient."

"Breakfast could have been better"

"The bathroom shower water was brown and disgusting. Hopefully get a full refund"

"It is an older property, but it is fine for an overnight stay. The cook to order breakfast was excellent!"

"For 2 nights of our 3-day stay, we did not receive fresh linens or a cleaning service. Even though I complained at the front desk after Day 1, we didn't receive service on Day 2. Very disappointing. "

"Not a good stay. Asked for a roll in shower due to stability issues. Given a tub. When I went to try and get in the tub it was so slick I couldn't keep my feet from sliding the whole time. TV didn't work. Called down to front desk to let them know wires were hanging from it unconnected. She had me keep trying the remote and then offered for me to come get a new remote. The remote WAS NOT the issue!! Firm is an understatement for that bed. I couldn't even sleep. So hard I hurt in the morning. Found several long blonde hairs. Not mine since mine is curly short and dark. I do tend to shed a lot and normally do a basic cleaning before I leave a room because of that. Not this time. I didn't even get a decent room to start off with. Maybe if I leave it messy they will actually clean it? Oh and several chunks of the wall are missing and the floor tilts toward the bathroom. Due to my stability issues I'm quite sensitive to these things. This felt like walking in a carnival fun house or a pier and beam house in south Texas. IYKYK"

"Excellent"