"The Taj Hotel is an excellent place to stay. On this visit I had a terrible experience with the duty manager at check in.
The Director of Operations resolved the issue with professionalism and made us experience the warm welcome that I know The Taj Group of Hotels offer their guest. It takes one staff (especially management) to change a guest mind from returning.
We were upgraded to the palace and offered the club facilities. Our room was decorated with balloons, and tasty chocolate cake and...
Itc Grand Goa, A Luxury Collection Resort & Spa, G
Itc Grand Goa, A Luxury Collection Resort & Spa, G
4.5 star property
Cansaulim
9.0 out of 10, Wonderful, (352)
9.0/10
Wonderful
(352)
"Nice pool great staff although during off season no beach activities and the transport outside hotel is extortionate and all part of taxi union so hotel has no say. Overall wasn’t much to do outside if hotel and I think Expedia should better explain facilities available. Personally I think the property is mis sold by Expedia and the problem is once you have booked through Expedia the hotel can’t do anything as you have paid Expedia. This is the problem booking through Expedia. The hotel...
"It was truly an amazing experience with the sweetest staff. Before even entering to the front desk, halls, dining area, and overall hotel, you are greeted by everyone with a smile. The food was also phenomenal and the view was great. Kaushal, one of the front desk people, was very welcoming throughout the stay. "
"This was our first trip to Goa, India and Beleza did not disappoint. After booking on Expedia we contacted the hotel's reservations team to request a taxi from the airport to the hotel. It was roughly £16 one way and about a 45 minute drive. We were blown away when we stepped out of the taxi into the hotel entrance - it immediately gives you tropical holiday vibes! We were presented with a drink whilst we checked in. We booked the Terrace suite and the room was modern, fresh and very clean - the...
"Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Excellent service staff very attentive rooms very clean. The hotel exceeded my expectations in terms of cleanliness and comfort. The attention to detail from the staff was exceptional. They went above and beyond to ensure that my stay was enjoyable. The rooms were not only spotless, but also well-appointed with all the necessary amenities. I was truly impressed with the level of service provided by the staff. Marriott has one of the best breakfast and we thoroughly enjoyed it. "
A verified traveller stayed at JW Marriott Mumbai Sahar
"It was truly an amazing experience with the sweetest staff. Before even entering to the front desk, halls, dining area, and overall hotel, you are greeted by everyone with a smile. The food was also phenomenal and the view was great. Kaushal, one of the front desk people, was very welcoming throughout the stay. "
A verified traveller stayed at JW Marriott Mumbai Juhu
"The Taj Hotel is an excellent place to stay. On this visit I had a terrible experience with the duty manager at check in.
The Director of Operations resolved the issue with professionalism and made us experience the warm welcome that I know The Taj Group of Hotels offer their guest. It takes one staff (especially management) to change a guest mind from returning.
We were upgraded to the palace and offered the club facilities. Our room was decorated with balloons, and tasty chocolate cake and fruits where left for us to enjoy.
I have stayed here previously (in 2017, 2018 and 2022) and have fond memories of this hotel.
On our first stay at the Taj Mahal Towers we where fortune enough to meet the duty manager reception and the manager who welcomed us and made us feel like royalties. We were upgraded to the palace with club facilities. On our next two visits we where automatically upgraded to the palace with club facilities.
Thank you once again Mr Avinash Sehrawat for making our stay so special and keeping the vision of the Taj Group of Hotels alive.
"
A verified traveller stayed at Taj Mahal Tower, Mumbai