Auberges de jeunesse à West Harrison

"personnel courtois. "

"Nous avons très apprécié notre séjour dans cet hôtel. Le personnel est sympathique, la chambre est grande et propre, le petit déjeuner inclus est fantastique. "

"The room was modern and the amenities were very practical (safe, mini fridge, and gym accessible at all hours). The staff was professional and friendly (especially the team that helped us with hot water on our first night). The location is very accessible, with the Metro line 7 to New York just a 7-minute walk away and a shopping center right across from the hotel. The housekeeping service was perfect, thank you! However, we did have a few "problems." When we arrived, we found a dry yellow stain on the toilet seat (we had cleaning wipes, but it was very visible...) and when we asked for a change of towels, one was covered in bloodstains. We showed the photos to the receptionist, who apologized. We found the breakfast very incomplete: bagels and slices of bread with only cream cheese, butter, or peanut butter as toppings... no ham, cucumber, or tomatoes. There were no hand towels and no cold water (which is important for people who don't want coffee, tea, or juice). There were steamed buns, which provided something substantial, as well as bananas. The breakfast manager made sure that everything was replenished. Our stay went well and I recommend this hotel, which, apart from the minor issues we encountered, met our expectations!"

"Le petit déjeuner est mediocre mais le service général et la propreté est top, la chambre ne se classe pas comme suites vu que le canapé lit pour les enfants est presque devant colé au grand lit sans aucune séparation."

"Peu de confort et une restauration bas de gamme"

"Manque de rigueur. Certains clients sont bruyants Aucune réaction du personnel de l'hôtel."

"Hôtel propre. Les chambres sont spacieuse, le personnel accueillant et à l’écoute. Metro à moins de 10 minutes à pied et à 45 minutes de Manhattan. Bonne expérience"

"Hébergement idéal. Chambre exceptionnelle et personnel très aimable"

"On a aimé, la chambre étais propre et les personnes gentilles. Vous êtes le meilleur "