Waterloo Vacation Rentals

"Staff went above and beyond......giving us a newly finished room, on the back side, away from the traffic; changing out that room when some of the items weren't yet in place for the remodeling; carrying our bags up to the 3rd floor; and being genuinely hospitable overall both in the evening and morning."

"I didn't like the fact that I was charged for a room that was disgusting and nasty and most definitely NOT CLEAN whatsoever. I'd advise people to book a hotel at another hotel if you don't want bed bugs,dirty ass sheets,bedding and pillows and the floors are terribly stained. The bathroom tub in one room that had Black Mold. Bedding,couch has stains and haven't been bleached like all other hotel do so they don't get bed bugs,cochroaches. I'd sleep in my car before I would ever stay in that hotel again. They won't refund me money."

"Zach was super nice and friendly at check in! They even had treats for my pup, Ella!"

"Very friendly staff."

"Excellent customer service"

"Rooms were nice and clean. Hotel was staffed at all times. Great visit."

"Clean, spacious room. Valet parkng was easy"

"Room was next to the elevator so listened to that all night. There was a wet stain on the floor that was stepped in so that was gross. Shower only had cold water & very little water pressure but other than that, everything was great."

"Water park was solid for young kids, overall fairly expensive especially due to $15 overnight parking costs & no free breakfast."