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Riviera on Robson Suites Hotel Downtown Vancouver

Photo gallery for Riviera on Robson Suites Hotel Downtown Vancouver

Featured Image
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Riviera on Robson Suites Hotel Downtown Vancouver

Riviera on Robson Suites Hotel Downtown Vancouver

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1431 Robson Street, Vancouver, BC, V6G1C1

Explore the area

  • Popular LocationVancouver Waterfront4 min walk
  • Popular LocationSt. Paul's Hospital15 min walk
  • Popular LocationVancouver Convention Centre16 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)19 min drive

Choose dates to view prices

About this area

Vancouver

Located near the beach, Riviera on Robson Suites Hotel Downtown Vancouver is in West End, a neighborhood in Vancouver with great shopping. Robson Street and Granville Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's central location.

What's nearby

  • Vancouver Waterfront - 4 min walk
  • English Bay Beach - 15 min walk
  • St. Paul's Hospital - 15 min walk
  • Vancouver Convention Centre - 16 min walk
  • Stanley Park - 4 min drive

Getting around

  • Vancouver Waterfront Station - 2 min drive
  • Burrard Station - 13 min walk
  • Vancouver International Airport (YVR) - 19 min drive

Restaurants

  • Forage — 2 min walk
  • Timber — 2 min walk
  • Chongqing — 3 min walk
  • Hokkaido Ramen Santouka — 4 min walk
  • Abode — 4 min walk

About this property

Riviera on Robson Suites Hotel Downtown Vancouver

Vancouver hotel in West End, walk to Robson Street
This smoke-free hotel features self parking, concierge services, and laundry facilities. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. All 41 rooms boast fireplaces and offer free WiFi and LED TVs. Other amenities available to guests include microwaves, premium bedding, and coffee makers. Housekeeping is available once per stay.
Riviera on Robson Suites Hotel Downtown Vancouver offers 41 accommodations with fireplaces and safes. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Czech
  • English
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Spanish
  • Turkish

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Toaster

More

  • Desk
  • Fireplace
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 20 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Kitchen/kitchenette fee: CAD 25 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Riviera Hotel Robson
Riviera Robson
Riviera Robson Suites
Riviera Robson Suites Downtown Vancouver
Riviera Robson Suites Hotel
Riviera Robson Suites Hotel Downtown Vancouver
Riviera Suites Hotel
Riviera Hotel Vancouver
Riviera on Robson Suites Hotel Downtown Vancouver Hotel
Riviera on Robson Suites Hotel Downtown Vancouver Vancouver

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 228 out of 983 reviews
5 - Excellent 23%
Rating 4 - Good. 417 out of 983 reviews
4 - Good 42%
Rating 3 - Okay. 163 out of 983 reviews
3 - Okay 17%
Rating 2 - Poor. 88 out of 983 reviews
2 - Poor 9%
Rating 1 - Terrible. 87 out of 983 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst booking experience I’ve ever made go literally anywhere else
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t stay this hotel, dirty noisy unfriendly,,,,
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like an apartment. I had to pay $100 deposit on arrival. I feel the bath is a bit low though. It is on a very nice upmarket street.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
for 220 by the time we paid for pet and parking (30!!) it was super overpriced for the crappy little room we got....no ice for our drinks was a head shaker, literally havent been to a motel or hotel in my life that didnt have an ice machine....the room is definitely not what is in the picture....but its downtown van so i guess they feel they can get away with it
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place felt gross. We got an upgrade but the room felt dirty. The Wall papper was peeling all over. The bath tub was not flat when you stand, and a pool of water sat because of this. There was a smell like urine as you walk in. They recently re did the floors but you still didn't want to walk bare foot because it felt nasty. I can't imagine what the other room would have been if the "upgrade" was so gross. This cannot be a 3.5 star...unless that rating is outdated. This was a 2 star hotel. The staff was the only nice thing here.
Stayed 2 nights in Sep 2021