Search Chalets in Valley View from CA $89

"There was no fruit but otherwise breakfast was ok. The hotel definitely needs an upgrade. Big bumps across the hall, pealing paint, leaky faucet. "

"As a long-time Hilton Honors member who has stayed exclusively within Hilton brands since childhood, I found the overall experience to be significantly below expected standards of hospitality, professionalism, and brand conduct. There appeared to be a lack of effective managerial oversight on-site. The general manager was frequently observed in close informal association with staff, with no visible intervention or correction of inappropriate conduct. The overall environment suggested a normalization of unprofessional behavior rather than active enforcement of hospitality standards. In multiple instances, staff behavior toward guests appeared dismissive, and at times crossed into conduct that could reasonably be perceived as bullying or mocking. Guests were at times informed that they should clean or maintain their rooms beyond standard expectations for hotel stays, which is not consistent with full-service hotel operations. Taken together, these issues reflect a broader breakdown in service delivery, staff training, and adherence to brand standards. The experience did not align with the expectations associated with Hilton Honors membership or Hilton-branded properties. A front desk staff member directly addressed the child in a disrespectful manner and referred to her as a “liar” in relation to a minor issue involving a paper plate. Regardless of the context, this interaction was inappropriate and not aligned with acceptable standards of guest relations and its re: a minor."

"When I arrived I was greeted by a friendly staff member. The room was exceptionally clean and comfy. I give this hotel high marks"

"Our room was very clean and comfortable. Breakfast had many choices. The staff, from the front desk to the ladies cleaning, were very friendly."

"Great place to stay! Especially if one of your kids is attending Susquehanna University!"

"convenient location"

"Not very good."

"Best breakfast I’ve had at a holiday inn. Clean rooms (recently remodeled :))."

"Far from restaurants"