Find Hotels by Best Western in Utica from CA $119

"Have stayed at the same location last Aug and had an enjoyable stay. When i was time to book another trip home I book my stay here. I arrived early and after explaining to the desk clerk i had been up 42 hrs he allowed me an early check in. There was a heavy musky (weed) smell. It maybe the 2 large dispensaries.that are around the hotel. Set room dated the carpet needed to be restreched the water was barely warm in the shower but I didn't care I needed to sleep. Kids in the next room making noise all night. When I left my room in the morning to go get breakfast people had thrown their trash in the hallway. I think this might be a Detroit thing as i've traveled extensively thur the US and Europe and i've never seen anything like this. Only in Detroit. I lived 45 years in Detroit , and i've never seen that. Breakfast over returning to my room, the lady next door open the door out came 6 kids.Then another woman and 4 kids.12 people in one room?? No wonder there was so much noise coming from that room."

"Nice Staff"

"The room was not the cleanest. The sheets were both dirty and stained, the corner of one of the mattress had blood stains on it, the nightstand had hard glue or something on it, the vent in the bathroom was covered in dust, the fabric chair had stains all over it and the floors throughout were not clean."

"hotel management was very friendly every arriving and departing moments housekeeping staff were very thorough in their cleaning and organization despite what appears to be construction in the hotel there were no noises from it looking forward to staying with you next time thank you for your hospitality"

"Stayed for 2 nights as we were in town for a swim meet, property is brand new, extremely clean and lobby and all common areas smelled amazing. Very well maintained, pool area and fitness center were fantastic. Breakfast was good with typical standard items you'd expect like eggs, potatoes, cereal, bagels etc. Located centrally to shopping areas, this property is across the Great Lakes Crossing Outlets with several activities for kids and adults alike. Highly recommend this hotel for families with young children. "

"The place was clean, everything worked in the room and parking was easy. Friendly staff."

"Very clean and nice staff "

"Clean room but leaking bathroom ceiling."

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."