Find Cheap Hotels in University Park, IL from CA $94

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"room was clean. Staff was very accommodating."

"Great rooms good customer service "

"I'm liking my stay the room was clean staff is good yes I would stay again"

"Superiors"

"Clean room with comfortable bed. No complimentary breakfast. No microwave in room. Pool closed. Parking was good. If there was a fitness room I couldn’t find it. Outside visiting area very convenient."

"Easy access, easy going, enabling more time to properly plan the day,eat and gamble!! And I won!! Staff was very accommodating and attentive. The locals are very friendly and seems to know most employees which, let's me know that everyone got your back. Awesome!!!!!😎"

"Breakfast was good. The staff was great. But the room smelled like marijuana and the hot tub needs the jets worked on. I could hardly tell that they were working !"

"I booked a non-smoking room and was placed in a room that smelled like someone locked himself in there and chain smoked for a week straight. The staff was very helpful and placed me in a different room. It too smelled like previous attendees had smoked in that room but it wasn't nearly as strong as the previous room, so it was tolerable. The locks on the two windows were broken (ground floor) and one of them had broke glass as well. If someone on the outside wanted in, they could have easily opened the window and gained entry. The walls and ceiling are very thin and I heard every sound coming from the hallway and above me, making it hard to stay asleep."