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Hotel d'Alcantara

3.0 star property
Comfortable hotel in Tournai with bar/lounge

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel d'Alcantara

Front of property
Terrace/patio
Front of property
Premium bedding, in-room safe, desk, free WiFi
Daily buffet breakfast (EUR 16 per person)
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is CA $196
CA $208 total
includes taxes & fees
16 May - 17 May

Check out the area

Map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Popular LocationBelfry of Tournai7 min walk
  • Popular LocationTournai Cathedral8 min walk
  • Popular LocationGrand Place8 min walk
  • AirportLille (LIL-Lesquin)26 min drive
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Room options

Family Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, in-room safe, desk, free WiFi

Superior Double or Twin Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed OR 3 Twin Beds

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About the area

Tournai

Hotel d'Alcantara is located in Tournai. Ecopark Adventures and La Ferme du Bien Etre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nord-Pas de Calais Mining Basin and Scarpe-Escaut Regional Natural Park. Looking to enjoy an event or a game while in town? See what's happening at Pierre Mauroy Stadium or Stab Velodrome.
Visit our Tournai travel guideOpens in a new window

What's nearby

  • Belfry of Tournai - 7 min walk
  • Tournai Cathedral - 8 min walk
  • Grand Place - 8 min walk
  • Hôtel de Ville - 9 min walk
  • La Ferme du Bien Etre - 4 min drive

Getting around

  • Tournai Station - 16 min walk
  • Lille (LIL-Lesquin) - 26 min drive

Restaurants

  • Kennedy - 4 min walk
  • Au Vieux Tournay - 4 min walk
  • Fritagogo - 3 min walk
  • Le Greco - 2 min walk
  • La Terrasse - 3 min walk

About this property

Hotel d'Alcantara

Property highlights
A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hotel d'Alcantara. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • An elevator, smoke-free premises, and luggage storage
  • Coffee/tea in the lobby
Room features
All guestrooms at Hotel d'Alcantara feature comforts such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Heating, daily housekeeping, and desks

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

Is Hotel d'Alcantara pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel d'Alcantara?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel d'Alcantara on May 16, 2024 start from CA $196.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel d'Alcantara?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel d'Alcantara?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel d'Alcantara located?

Situated in Tournai, this hotel is steps from Museum of History and Archaeology and Eglise Saint-Quentin. Pont des Trous and Halle-des-Draps are also within 10 minutes. Tournai Station is 16 minutes by foot.

Hotel d'Alcantara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 204 reviews" "
Rating 8 - Good. 79 out of 204 reviews" "
Rating 6 - Okay. 19 out of 204 reviews" "
Rating 4 - Poor. 2 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2022

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay.
Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022

10/10 Excellent

james

Stayed 1 night in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Maria Carolina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A headache
The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident. I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it. The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely. Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering. As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Stayed 2 nights in Oct 2021

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Stayed 2 nights in Feb 2020

8/10 Good

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - would not recommend the town
Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Stayed 1 night in Jan 2020