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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya

Exterior
Interior
Residential Family Room (3-4 persons), Non Smoking
Room amenity
Terrace/patio
Near the famous Shibuya Crossing, Tokyu Stay Shibuya offers a rejuvenated retreat. Take in panoramic views from the rooftop terrace or stay connected with free in-room WiFi. With multilingual staff and luggage storage, this hotel is perfect for guests who value convenience and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Standard Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Residential Family Room Non-smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Family Room Non-smoking

  • Sleeps 4

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About the area

Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed.
Visit our Tokyo travel guideOpens in a new window
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪ターンテーブル(Turntable) - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • 神泉ホルモン 三百屋
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk
  • ‪すき家 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel remodeled in 2023 and located near Shibuya Crossing
Located close to Mori Art Museum and Shinjuku Gyoen National Garden, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a 24-hour front desk, and a computer station
  • Multilingual staff, an elevator, and a front-desk safe
  • Luggage storage and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 0-inch LCD TVs with digital channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Aug 24, 2025 start from CA $207.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is 0.6 mi (0.9 km) from Shibuya Crossing and within 3 mi (5 km) of Mori Art Museum and Shinjuku Gyoen National Garden. Tokyo Tower and Tokyo Dome are also within 6 mi (10 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

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Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super clean and easy to check in and out. I would definitely stay again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and walking distance to the major attractions.
Stayed 4 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice & clean. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very modern and convenient. Spacious rooms with nice amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent,convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff, clean and tidy
Stayed 5 nights in Jul 2025

10/10 Excellent

Ezekiel

Liked: Amenities
The employees were so nice and helpful, recommend highly
Stayed 5 nights in Jul 2025

10/10 Excellent

Seina Mie Miyamoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Shibuya very close to train station & many places to eat. Great location, easy to walk to shopping. Also staff very helpful!
Stayed 6 nights in Jul 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that felt secluded and not touristy. Many walkable restaurants and points of interest all in a 15 minute radius. Would recommend to friends and family
Stayed 2 nights in Jul 2025

10/10 Excellent

Abbygail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was awesome, very helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Oktar

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Shibuya, but set back from the busy area making it a quiet and pleasant place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was in a quiet street with lovely small restaurants and excellent convenient stores close by. Large shops and scramble crossing all walkable within 10 minutes. Would definitely stay here again and recommend.
Stayed 6 nights in May 2025

10/10 Excellent

Dennele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! The staff is amazing! The room was really nice with a wonderful bathroom. There was a washer/dryer, sink, hot plate, and refrigerator. I loved the little seating area that had storage. I would stay here again and longer.
Stayed 8 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the nearest station and allowed us to easily pick and choose which places to go on a whim
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff are very helpful
Stayed 4 nights in Jun 2025

10/10 Excellent

Que

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staffs are very helpful
Stayed 1 night in Jun 2025

8/10 Good

Richa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff at reception. Hotel is in a quieter area of Shibuya, with fantastic eateries, bars and local shops close by. It was nice to be short 10-15 min walk be away from the busy touristy part of Shibuya.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had convenient washer and dryer along with service like shuttles and luggage delivery!
Stayed 6 nights in Jun 2025

10/10 Excellent

Hassnen

Liked: Cleanliness, amenities, property conditions & facilities
Great , so close to everything , shibuya crossing , station Clean, very recommended
Stayed 3 nights in Jun 2025

10/10 Excellent

kylee

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing!! Workers are so friendly and the room is so nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service overall. Quite accommodating, fast , and polite. They provided all that we need from storing our belongings while we travel to other cities, to boxing supplies for our stuff that we bought to back home. Thank you for a great stay. We will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balanced, well thought of hotel in a great area with many gem restaurants at your footstep. Would most definitely stay there again!
Stayed 5 nights in Apr 2025