Save

InterContinental Tokyo Bay, an IHG Hotel
4.5 star property

Luxury Tokyo hotel in Minato with 8 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

InterContinental Tokyo Bay, an IHG Hotel

Photo gallery for InterContinental Tokyo Bay, an IHG Hotel

Exterior
8 restaurants, breakfast, lunch, dinner served; French cuisine
Classic Room, 2 Single Beds, Business Lounge Access, Bay View
3 bars/lounges, lobby lounge
View from room

Overview of InterContinental Tokyo Bay, an IHG Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
1-16-2 Kaigan, Minato, Tokyo, Tokyo-to, 105-8576
  • Popular LocationGinza Six2 min drive
  • Popular LocationTokyo Tower3 min drive
  • Popular LocationTokyo Imperial Palace4 min drive
  • AirportTokyo (NRT-Narita Intl.)61 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Suite, 1 Bedroom, Business Lounge Access, Bay View

Room amenity

Suite, 1 Bedroom, Business Lounge Access, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, River View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, River View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Bay View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Business Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Bay View (Mid Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Bay View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 452 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, River View

Room amenity

Classic Room, 1 King Bed, River View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, River View

Junior Suite, 1 King Bed, Business Lounge Access, River View

Junior Suite, 1 King Bed, Business Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Business Lounge Access, Bay View

Premium Room, 2 Single Beds, Business Lounge Access, Bay View

Premium Room, 2 Twin Beds, Business Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 452 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access, River View (Japanese)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Business Lounge Access, River View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Bay View (High Floor)

Premium Room, 2 Single Beds, Bay View (High Floor)

Premium Room, 2 Twin Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 452 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, River View (High Floor)

Junior Suite, 1 King Bed, River View (High Floor)

Junior Suite, 1 King Bed, River View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Bay View

Premium Room, 1 King Bed, Business Lounge Access, Bay View

Premium Room, 1 King Bed, Business Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Business Lounge Access, Bay View

Classic Room, 2 Single Beds, Business Lounge Access, Bay View

Classic Room, 2 Twin Beds, Business Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Business Lounge Access, Bay View (Japanese)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Business Lounge Access, Bay View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Bay View (Japanese)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Business Lounge Access, Bay View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Bay View (High Floor)

Classic Room, 2 Single Beds, Bay View (High Floor)

Classic Room, 2 Twin Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Bay View (Japanese)

Premium Room, 1 King Bed, Business Lounge Access, Bay View (Japanese)

Premium Room, 1 King Bed, Business Lounge Access, Bay View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Bay View

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Business Lounge Access, Bay View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Business Lounge Access, River View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Business Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Bay View (Jetted Tub)

Room amenity

Suite, 1 Bedroom, Business Lounge Access, Bay View (Jetted Tub)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Bay View (Dining Area)

Suite, 1 Bedroom, Business Lounge Access, Bay View (Dining Area)

Suite, 1 Bedroom, Business Lounge Access, Bay View (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, River View (Mid Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, River View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 560 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, River View (Japanese)

Junior Suite, 1 King Bed, Business Lounge Access, River View (Japanese)

Junior Suite, 1 King Bed, Business Lounge Access, River View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Shower/tub combination
Bathrobes
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View (Mid Floor)

Premium Room, 1 King Bed, Bay View (Mid Floor)

Premium Room, 1 King Bed, Bay View (Mid Floor)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Bay View

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Bay View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Business Lounge Access, River View (Japanese)

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Business Lounge Access, River View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Business Lounge Access, Bay View (Japanese)

Premium Room, 2 Single Beds, Business Lounge Access, Bay View (Japanese)

Premium Room, 2 Twin Beds, Business Lounge Access, Bay View (Japanese)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Business Lounge Access, River View

Classic Room, 2 Single Beds, Business Lounge Access, River View

Classic Room, 2 Twin Beds, Business Lounge Access, River View

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
  • 376 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, River View

Room amenity

Classic Room, 2 Twin Beds, River View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Bathrobes
Hair dryer
  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1001)
The price is CA $354
CA $448 total
includes taxes & fees
May 7 - May 8
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

About the area

Tokyo

InterContinental Tokyo Bay, an IHG Hotel is located in Minato, a neighborhood in Tokyo, and is near the airport and near a metro station. Notable landmarks in the area include Tokyo Tower and Tokyo Imperial Palace, and travelers wishing to experience a bit of culture can try Tokyo National Museum. Don't miss out on a visit to Tokyo Disneyland®. Spend some time exploring the area's activities, including golfing.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Ginza Six - 2 min drive
  • Tokyo Tower - 3 min drive
  • Tokyo Imperial Palace - 4 min drive
  • Toyosu Market - 7 min drive
  • Rainbow Bridge - 8 min drive

Getting around

  • Takeshiba Station - 1 min walk
  • Hamamatsucho Station - 10 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ウィズグリーン東京ポートシティ竹芝店 - 4 min walk
  • すき家 - 4 min walk
  • ブルーボトルコーヒー - 4 min walk
  • 東京愛らんど - 3 min walk
  • シェフズ ライブ キッチン - 1 min walk

About this property

InterContinental Tokyo Bay, an IHG Hotel

Luxury hotel near Tokyo Tower
Located close to Ginza Six and Rainbow Bridge, InterContinental Tokyo Bay, an IHG Hotel provides shopping on site, a hair salon, and dry cleaning/laundry services. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Free in-room WiFi and 3 bars are available to all guests.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and a ballroom
  • A gift shop, an elevator, and a porter/bellhop
Room features
All 330 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: JPY 4,174 for adults and JPY 2,783 for children
  • 3 bars/lounges
  • 8 restaurants

Restaurants on site

  • Chef's Live Kitchen
  • Hudson Lounge
  • Italian Dining Zillion
  • La Provence
  • Teppanyaki TAKUMI

Things to do

  • Shopping

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 24 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4174 for adults and JPY 2783 for children
  • Self parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Tokyo Bay
InterContinental Tokyo Bay
Tokyo Bay InterContinental
Intercontinental Hotel Minato
InterContinental Hotel Tokyo Bay Japan
InterContinental Tokyo Bay Hotel

Frequently asked questions

Is InterContinental Tokyo Bay, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at InterContinental Tokyo Bay, an IHG Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at InterContinental Tokyo Bay, an IHG Hotel on May 6, 2024 start from CA $279.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Tokyo Bay, an IHG Hotel?

Self parking is available for JPY 3000 per night.

What time is check-in at InterContinental Tokyo Bay, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at InterContinental Tokyo Bay, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Tokyo Bay, an IHG Hotel located?

Located in Minato, this luxury hotel is 1.2 mi (1.9 km) from Tokyo Tower and within 3 mi (5 km) of Ginza Six and Rainbow Bridge. Tokyo Imperial Palace and Sensō-ji Temple are also within 6 mi (10 km). Takeshiba Station is only a 2-minute walk and Hinode Station is 8 minutes.

InterContinental Tokyo Bay, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 868 reviews" "
Rating 8 - Good. 260 out of 868 reviews" "
Rating 6 - Okay. 52 out of 868 reviews" "
Rating 4 - Poor. 18 out of 868 reviews" "
Rating 2 - Terrible. 16 out of 868 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
InterContinental Tokyo Bay is great value for the money, especially the concierge lounge, at approximately 40 percent of the charge for similar service at one of Tokyo’s 5-star hotels. The hotel’s location is very convenient transportation-wise in terms of the city’s incredible metro system. Lobby level Italian restaurant (Zillion) and the Hudson Lounge were both very polished. Highly recommended.
Stayed 5 nights in Apr 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Airbnb didn’t work out, so at the last minute we booked this place for two nights! It was clean and quiet. The tub was awesome and the beds were comfortable. Worth every penny!

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but not close to anything.
Stayed 3 nights in Apr 2024

10/10 Excellent

grace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and organized. Would have liked more english speaking personnel
Stayed 3 nights in Mar 2024

6/10 Okay

John, VANCOUVER

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We felt this hotel was too far away from any shops or restaurants, it was like being in Canary Wharf in London! There was a subway near bye, but that did not seem to connect easily to any other main line, so you need to walk 10 -15 minutes to a bigger subway line. The worst is that food stops in the bar at 8:30pm (!) and drinks at 9:30pm. Seriously! All the other restaurants in the hotel also shut around 9pm. Not very handy when you come in from a later flight. I know this is a big brand hotel chain, but the rooms were tired, the main shower poor (had to also use the hand shower to get any power), and there was no 'Japanese' feel to the hotel at all. Could have been anywhere in the world. Check in and checkout was slow, and very manual. Kind of like going back 10 years. The staff, though, were good, especially the concierge.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hung

Stayed 1 night in Apr 2024

8/10 Good

Francis

Stayed 9 nights in Mar 2024

10/10 Excellent

Jerry

Excellent location and price
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel with a fantastic view of the river, amazing breakfast buffet, and super convenient to catch the train anywhere you'd like to go!
Stayed 6 nights in Feb 2024

10/10 Excellent

jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and helpful. I saw some negative reviews regarding the staff but this was not my experience. I have been to Tokyo 4 times and haven’t had a bad experience with staffing or anywhere. It makes you wonder who’s leaving these poor reviews.
Stayed 4 nights in Jan 2024