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Hotel East 21 Tokyo

Photo gallery for Hotel East 21 Tokyo

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Down comforters, desk, blackout drapes, iron/ironing board

Overview of Hotel East 21 Tokyo

Hotel East 21 Tokyo

4.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

Explore the area

  • Popular LocationKiba Park8 min walk
  • Popular LocationKinshi Park3 min drive
  • Popular LocationKiyosumi Garden8 min drive
  • AirportTokyo (HND-Haneda)28 min drive

Room options

About this area

Tokyo

Near a metro station, Hotel East 21 Tokyo is in Koto, a neighborhood in Tokyo with great shopping. Tokyo Sky Tree and Sensō-ji Temple are notable landmarks, and some of the area's popular attractions include Kiyosumi Garden and KidZania Tokyo. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed.
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Map

What's nearby

  • Kiba Park - 8 min walk
  • Kinshi Park - 3 min drive
  • Kiyosumi Garden - 8 min drive
  • KidZania Tokyo - 11 min drive
  • LaLaport Toyosu Mall - 12 min drive

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • LUMBINI - 6 min walk
  • Yoshinoya - 7 min walk
  • CAFFÈ VELOCE - 9 min walk
  • Ramen Yamaguchi Ratsushiki - 9 min walk
  • Ichibankan - 10 min walk

About this property

Hotel East 21 Tokyo

4-star hotel located in Koto
You can look forward to a roundtrip airport shuttle, shopping on site, and a coffee shop/cafe at Hotel East 21 Tokyo. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature French cuisine and more. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • A porter/bellhop, a ballroom, and luggage storage
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Guest reviews speak highly of the proximity to shopping
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station drop-off shuttle from 7:00 AM - noon
  • Train station shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: JPY 3050 for adults and JPY 1500 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Brasserie Harmony
  • Toen
  • Sazanka
  • Kiba Teppanyaki
  • Un Bakery Shop

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

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4 star
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Family-friendly
Family-friendly
Hotel
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Pool
Pool

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the seasonal outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: JPY 3050 for adults and JPY 1500 for children (approximately)
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • A facilities fee includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year between October and June.

How much does it cost to stay at Hotel East 21 Tokyo?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on Dec 12, 2022 start from CA $96.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel East 21 Tokyo?

Check-out is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1000 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo, and Tokyo Sky Tree. Sensō-ji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 7 minutes by foot and Kiba Station is 14 minutes.

Hotel East 21 Tokyo Reviews

Hotel East 21 Tokyo Reviews

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 580 out of 1002 reviews" "
" "5 - Excellent 58%
Rating 4 - Good. 337 out of 1002 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 62 out of 1002 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 17 out of 1002 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 6 out of 1002 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Venus, Antioch
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and courteous!
Stayed 3 nights in Sep 2022

4/5 Good

wilson
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
I use the hotel with a certain frequency, it is a comfortable one. I would say it is not the best working desk. Kept clean , in order. In my case what I like the best is the setting around, supermarket, cafe, eateries. The not so good is th edistance from th emetro station but think that you are doing a good walking exercize and it should be fine.
Stayed 2 nights in Jul 2022

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be the pool free.
Very convenient for shopping and dining.
Stayed 4 nights in Jul 2022

5/5 Excellent

Yukio
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close enough to the center of Tokyo and access to subways and bus-system, yet away from the extreme crowd of the city center with lots of green areas and numerous parks around.
Stayed 6 nights in Jun 2022

5/5 Excellent

Michael
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

5/5 Excellent

Jesse
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. It was clean and the staff is amazing, there are a lot of food options all around the hotel. I wish the pool had been open and I also wish the hotel was a little closer to the train stations.
Stayed 5 nights in Mar 2022

5/5 Excellent

Aadharsh
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Jessica
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable/clean, affordable hotel.
Front desk staff are always respectful, helpful and professional at all times. Check in was a mere 3 mins or less. They clearly know their job well and work efficiently. It's next to my office building so always a pleasure to stay. Got upgraded for free too! It's next to convenience stores and about 6 restaurants and supermarket. Convenient for the business trip or solo stay. Train station is a 10 min walk which blows in hot muggy weather but can't complain!
Stayed 1 night in Jul 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

4/5 Good

THOMAS L
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flexible and generous staff during an unusual stay
Upon check in we found out that two of the main reasons we reserved this hotel were closed due to the National State of Emergency in Tokyo.... the POOL and famous BREAKFAST BUFFET. The disappointing looks on the faces of my children were clearly seen by the staff who jumped in to provide a discount coupon for dinner and an upgraded room on the 19th floor with a view. This was greatly appreciated by our family!!
Stayed 1 night in Apr 2021