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Hotel East 21 Tokyo

Photo gallery for Hotel East 21 Tokyo

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Down comforters, desk, blackout drapes, iron/ironing board

Overview of Hotel East 21 Tokyo

Hotel East 21 Tokyo

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

Explore the area

  • Popular LocationKiba Park8 min walk
  • Popular LocationKinshi Park3 min drive
  • Popular LocationKiyosumi Garden8 min drive
  • AirportTokyo (HND-Haneda)28 min drive

Room options

About this area


Near a metro station, Hotel East 21 Tokyo is in Koto, a neighborhood in Tokyo with great shopping. Tokyo Tower and Meiji Jingu Shrine are notable landmarks, and some of the area's popular attractions include Kiyosumi Garden and KidZania Tokyo. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome.

What's nearby

  • Kiba Park - 8 min walk
  • Kinshi Park - 3 min drive
  • Kiyosumi Garden - 8 min drive
  • KidZania Tokyo - 12 min drive
  • Urban Dock LaLaport Toyosu - 12 min drive

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Haneda Airport (HND) - 28 min drive


  • サイゼリヤ - 1 min walk
  • はなまるうどん - 2 min walk
  • カクテルラウンジ パノラマ - 1 min walk
  • すき家 - 5 min walk
  • ゆで太郎東陽5丁目店 - 4 min walk

About this property

Hotel East 21 Tokyo

4-star hotel located in Koto
Located close to Kiyosumi Garden and KidZania Tokyo, Hotel East 21 Tokyo provides a roundtrip airport shuttle, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature French cuisine and more. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • A porter/bellhop, a 24-hour front desk, and laundry services
  • Luggage storage, wedding services, and 7 meeting rooms
  • Guest reviews speak highly of the proximity to shopping
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and desks


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 4:00 PM
  • Airport shuttle at scheduled times
  • Free train station drop-off shuttle from 7:00 AM - noon
  • Train station shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: JPY 3050 for adults and JPY 1500 for children
  • 1 bar
  • 4 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool


  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 7


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • In-room accessibility (select rooms)


  • Shared microwave

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination


  • TV

Food and drink

  • Refrigerator


  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties



Check-in from 2:00 PM - midnight
Minimum check-in age: 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the seasonal outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3050 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • A facilities fee includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel East 21 Tokyo?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on Apr 25, 2023 start from CA $98.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel East 21 Tokyo?

Check-out is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–4:00 PM at scheduled times. A fee of JPY 1000 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is 1.5 mi (2.4 km) from Kiyosumi Garden and 2.3 mi (3.7 km) from KidZania Tokyo. Tokyo Dome and Tokyo Tower are also within 9 mi (15 km). Toyocho Station is 7 minutes by foot and Kiba Station is 14 minutes.




Rating 10 - Excellent. 584 out of 1001 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 332 out of 1001 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 61 out of 1001 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 18 out of 1001 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 1001 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Respectful and helpful staff, clean room, shopping
Stayed 3 nights in Mar 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful, especially for myself and my wife who speak only a few words in Japanese! The location of the hotel is fantastic, with a train station about a 10 minute walk away and with groceries and restaurants directly next to the hotel. The room was spacious enough for us both, and there was a free shuttle to Disneyland and Disney Sea (which was very convenient). We recommend this hotel highly!
Stayed 7 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean effecient
Stayed 1 night in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Clean. Nice staff.
Stayed 1 night in Feb 2023

10/10 Excellent


10/10 Excellent


Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a very pleasant stay at Hotel East 21. The hotel staff is very friendly, and helpful in all ways. The hotel services are excellent. The rooms are clean and well-maintained. There are many affordable shops and restaurants around. Disneyland can be accessed with ease from their good neighbor bus. A hotel limousine to the airport also stops at the hotel lobby. This hotel is my go-to whenever I'm in Tokyo. Will definitely go back here.
Stayed 3 nights in Dec 2022

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location - well-presented hotel. Helpful & friendly staff.
Stayed 10 nights in Sep 2022

10/10 Excellent

Venus, Antioch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice and courteous!
Stayed 3 nights in Sep 2022

8/10 Good


Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
I use the hotel with a certain frequency, it is a comfortable one. I would say it is not the best working desk. Kept clean , in order. In my case what I like the best is the setting around, supermarket, cafe, eateries. The not so good is th edistance from th emetro station but think that you are doing a good walking exercize and it should be fine.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be the pool free.
Very convenient for shopping and dining.
Stayed 4 nights in Jul 2022