Nos incroyables villas à louer à Timber Lakes

« place was ok, little lack of cleaning. Kitchen utensils were not in very good usable conditions. No tissues in the place. Keys for pool/gym didn't work, although seems that this may be something that owner knew beforehand bc in check in instructions mentioned if they didn't work go to the front desk, which is something not easy to do at Zermatt. »

« The villa was very nice. The resort was great. We played mini golf and had a great time swimming as well. The pool area is cool. »

« The property was nice - the bedposts were broken and definitely some wear on the furniture ( note to people planning on staying- they don't provide powdered creamer for the two Keurig pods of coffee allotted also no salt and pepper), check in was easy. The fireplace did not work- this was especially disappointing. The property manager did not respond to text messages and the first phone call I made he assured me it would be fixed. No one showed up to fix it, and he did not answer later...

« Terrible host interaction. Poor communication and no follow up. Amenities not up to par with listing. »

« We were very disappointed in our accommodations. We arrived to the two connected units and nothing had been cleaned. Beds were dirty, used towels were on the floor, dirty dishes in the sink and the kitchen was dirty with trash still in the cans. It was obvious that someone had stayed there and nothing had been cleaned afterward. We contacted the host right away. The gentleman sent us to another two units down the hall. We entered the new code and walked in on people already staying in those...

« Room was listed as a one bedroom with king bed and a couch. Listing stated the room accommodated 4 people. When we arrived late in the evening and checked in, we discovered that there was no pull out couch. We messaged the host who didn't respond after multiple attempts to reach him until late the next day. Asked for a blow up mattress or a cot to which he completely ignored us for the rest of our stay. The unit is in need of updates as the couch is in rough shape with rips and patches that...