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Holiday Inn Sydney - Waterfront, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
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Overview of Holiday Inn Sydney - Waterfront, an IHG Hotel

Holiday Inn Sydney - Waterfront, an IHG Hotel

3.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
300 Esplanade, Sydney, NS, B1P1A7

Explore the area

  • Popular LocationWorld's Largest Fiddle6 min walk
  • Popular LocationCentre 2006 min walk
  • Popular LocationSt. George's Church & Cemetery7 min walk
  • AirportSydney, NS (YQY)17 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Holiday Inn Sydney - Waterfront, an IHG Hotel is in the city center and on the waterfront. Johnson Lake Nature Reserve and Petersfield Provincial Park reflect the area's natural beauty and area attractions include Cape Breton Centre for Heritage and Science and Membertou Heritage Park. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and cave exploring nearby.
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Map

What's nearby

  • Cape Breton Centre for Craft and Design - 2 min walk
  • World's Largest Fiddle - 6 min walk
  • Centre 200 - 6 min walk
  • St. George's Church & Cemetery - 7 min walk
  • Cape Breton Centre for Heritage and Science - 7 min walk

Getting around

  • Sydney, NS (YQY) - 17 min drive

Restaurants

  • Peking Restaurant - 3 min walk
  • Alexandra's Pizza - 3 min walk
  • Lebanese Flower - 4 min walk
  • Mian's Restaurant - 4 min walk
  • A Bite of Asia - 5 min walk

About this property

Holiday Inn Sydney - Waterfront, an IHG Hotel

Eco-friendly hotel with 2 restaurants and fitness center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sydney - Waterfront, an IHG Hotel offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 7 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 20 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • SaltSpray Restaurant
  • Crown and Moose Pub

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5600 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Sydney
3 star
3 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 4:00 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 394 out of 999 reviews
5 - Excellent 39%
Rating 4 - Good. 378 out of 999 reviews
4 - Good 38%
Rating 3 - Okay. 123 out of 999 reviews
3 - Okay 12%
Rating 2 - Poor. 72 out of 999 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 999 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a Bonvoy member, we usually stay at the Marriot chain. This was a great pleasant surprise primarily because of great customer service and the staff who genuinely try their best to make your stay pleasant. Two thumbs up!
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in was efficient. Room was clean and modern. I was worried my kids noise would carry to other rooms and down the hall. Rooms not sound proof enough. Coffee machine in lobby was broken for the whole stay. Pool, slide and hot tub were great for the kids. Breakfast included. Kids also eat free with adult purchase of dinner entree. Nice views from the Salt n Spray restaurant decent food but it was slow since it was under staffed. Convenient location.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and waitresses were very good.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location, room was expensive and I had to pay for parking!
Stayed 2 nights in Aug 2022

1/5 Terrible

Travelled with family
Disliked: Staff & service
This is a very disappointed Experience. Firstly, we did not get a daily house keeping while we stayed 2 nights. Secondly, we have three people and only received one bottle of shampoo, one conditioner and one soap. Thirdly, when I asked for more, my husband had to pick them up at the front desk because we waited for a while and nothing had been delivered. We also did not get fresh towels. I never had any experience like this before while staying at a hotel at this level. The staff are cold too, I hope they could be nice to their customers and make them feel home away home.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice facility good amenities
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property has such a great location with beautiful water front views. However it is very rundown and outdated. Not very clean. We were very disappointed with the condition of the rooms and felt like we were staying at a motel
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy access to activity
Stayed 1 night in Jul 2022