Find Hotels & Resorts for Couples in Suffolk, VA from CA $184

"Clean room, breakfast area very clean "

"Terrible stink and staff were rude "

"It’s a decent place to stay. The building definitely shows its age. Although the room was pretty clean, it smelled like smoke! The front desk staff seemed overwhelmed when I arrived and assigned me to a room that was actively being cleaned. The housekeeper was very apologetic and nice. I just patiently waited until she was done. Only one elevator worked and it sounded like it wouldn’t be working much longer. The items in the marketplace are ridiculously expensive. The staff at the restaurant weren’t able to answer basic questions about the ingredients in some of their items so I opted out. Overall a decent stay but it certainly wouldn’t be my first choice for next time!"

"Everything was wonderful "

"I have never stayed at a hotel that was so loud before. Doors slamming all night and people walking up and down the hall yelling. The walls were so thin we could hear the rooms on both sides of us anytime someone talked. We stayed on the club floor (upgrade since our room was sold out) and did not expect that kind of experience. While the property was clean and the staff were great, we couldn’t sleep and wouldn’t stay here again. "

"Room pretty clean but I don’t think my sheets were fresh! They looked clean but they did not smell that way. They had a faint odor. The elevator smelled of dog on the day I left and that was a big turn off. "

"I really wanted to love this place, and there are definitely some positives, but unfortunately, a few key issues impacted our stay. The property itself is beautiful, with a lot of historic charm, and it’s impressively clean for its age. That said, our experience fell short in several areas. We were in town for a funeral and arrived very late, only to be woken up at 7:30 a.m. by loud roofing work directly above us. At no point during booking or during check-in were we informed that construction would be taking place. Even more frustrating, the roofing continued early into the weekend as well, leaving us with no opportunity to rest. We contacted the front desk to ask how long the work would continue and to request a solution, but never received a follow-up from a manager. Housekeeping was also inconsistent. They came in to remove trash but did not make the bed or clean the room. I had also asked the front desk to replace an empty body wash, but it was never taken care of, I ended up handling it myself. Additionally, the ironing board cover was worn, and the iron had residue on it, making it unusable. For $300 per night, I expected a much smoother and more attentive experience."

"The property was in an ideal location, parking was easy and plentiful. The staff were very friendly and helpful. "

"Front Desk Attendant named “Blessing” was fantastic."