2/10 Terrible
Hector
Travelled with family, Travelled with family and small children, Travelled with partner
May 30, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beyond dirty , bugs everywhere , it says no dog on property but there was dog pop EVERYWHERE!!! , i found a condom next to the bed witch was beyond disgusting . I booked for a king size bed , called the front office the day before to double check they got my reservation correctly.and when i came in for checked in . They gaved me a small queen bed where me , my son & wife had to share . We drove all the way over here for paddle boat rentals WITCH WE CALLED IN ADVANCE AND THEY SAID YES AS LONG AS IT WASNT RAINING THEY WOULD HAVE . And that was a lie when we asked the front dask joe & daves with a attitude told us . “ laughing oh well who ever said that to you guys was lying bad information we wont have that told monday . Dave was the biggest jerk ever worst attitude no customer service at all . Really sarcastic even Threatened to cancel our reservation. My mother got a room as well , 2 queen size beds and they only gaved her 1 queen bed and a sofa bed witch was nasty dirty looking . When i say this was the worst get away i mean it was hell . We tried calling the front desk over 20 times and no one picks up , no one was even at the front desk . No clean towels , we had to pay 23$ for a mini fridge that didnt work and was dirty as hell . We called and asked for a new one and they ignored us . The sliding doors in the room doesnt even open or close properly. I literally could keep on about how bad this place was / is ! I paid 280$ and had to buy my own towels