Musée de l'orgue de St Albans, St Albans : hôtels à proximité

« Staff were fantastic. We had to get moved out of our first room due to bad sewer smell from bathroom. The second room was dated, dilapidated. Shower door handle loose, rain shower head broken and sprayed everywhere. Cracked tiles on the step to the bathroom. Stain on carpet under desk, bed was so uncomfortable, it was like a mattress that most would throw out. Not sure why more money isn’t being spent on the “servant quarters” bedrooms as this place had a great reputation. Maybe some of the...

« L’hôtel est idéalement situé au cœur de St Albans. Les lits sont confortables. Gros bémols : un personnel peu aimable a part une ou deux exceptions. Ni bonjour ni au revoir. Il y fallu réclamer pour que le ménage soit fait dans la chambre ! Vous imaginez la mauvaise surprise au retour d’une journée passée à Londres ! »

« Bon service et belle résidence confortable et bien équipée. Le seul souci est la salle de bains partagée, ce qui n'était pas très clair ou que j'ai dû manquer lors de la réservation. Heureusement l'ambiance était bonne avec les autres occupants »

« Great rooms, easy check in and good breakfast included. »

« The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

« Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended. »

« Parking gratuit. Chambre propre et petit dej correct. »

« Parking was easy. Staff very welcoming. »

« The bathroom had mold, the bedroom was dirty, and the bathroom was dirty too. There were cobwebs everywhere, the mattress was dirty, the bed was broken, and there were hairs in the shower. There was no heating, the window was open, the curtains were dirty, the walls were dirty, and the floor was dirty. In fact, everything was dirty. La salle de bain avait de la moisissure, la chambre était sale et la salle de bain aussi. Il y avait des toiles d’araignée partout, le matelas était sale, le lit...

« Je n y ai passé que quelques heures , arrivée tard depart 4 am ... Personnel gentil correct Quand il m a proposé de l aide , aurait pu dire que les escalier etaient abruptes.... 2 étages.... Tout très vétuste même l odeur dans la chambre ! Un peu crippy .... »

« Visit often. Perfectly friendly and inviting everytime. »

« Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. »

« Heating not activated on arrival the smallest double room I have ever seen. thoroughly unpleasant owner of the property her customer service and general attitude needs work. never saw anyone upon leaving »