Piscine extérieure, parasols, chaises longues
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Golden Citadel Hotel – Avis

3 out of 5
Golden Citadel Hotel
National Road 6, Banteay Chas Village, Slorkram Commune, Siem Reap

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 12 avis sur 21." "
Note de 8 – Bien, d’après 6 avis sur 21." "
Note de 6 – Acceptable, d’après 2 avis sur 21." "
Note de 4 – Médiocre, d’après 1 avis sur 21." "
Note de 2 – Terrible, d’après 0 avis sur 21." "

9,4/10

Propreté

9,6/10

Service et personnel

8,0/10

Commodités

8,6/10

État et installations de l’hébergement

Avis

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Points forts : Propreté
Points faibles : Commodités
夜遅くの到着となったため、無料ピックアップは使えないとのことでした。日本語版に片道送迎無料と書いてあったので、空港まで送るのはどうかというとそれはできないとの対応です。 また、4部屋に7人宿泊しましたが、電話が通じない部屋２、ポットがない部屋１、ドライヤーがない部屋１、グラスがない部屋２など、設備が記載と違っていました。 お部屋は概ね清潔でしたが、バスタオルがひどい。朝食はおいしく、量も十分でした。体調不良者がいたので夕食をレストランでとろうとしたらクローズだという。前日はオープンしていたのであてにしていたので大変でした。 価格を抑えて割り切って宿泊するにはよいと思います。
Séjour de 3 nuits en février 2020

8/10 – Bien

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is family owned and you couldn’t find nicer, kinder people anywhere. They treat their customers like family. They try their best to serve their clients and do a wonderful job. The only criticism is the location. The entrance is down an alley that looks pretty rough. There is garbage and discarded things in many places. That being said, there are families living in this alley and although it looks rough, we never felt unsafe walking down it. In fact you are likely to hear greetings from these people, especially the children who like to say ‘hello’ in English. In conclusion, the hotel is nice and clean, it is a bit sparse in decorations, the price is great, the pool is wonderful, and the owners and staff are the best. So long as the alley doesn’t bother you, I would recommend it.
Séjour de 4 nuits en février 2020

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel
空港、アンコールワット、市街地に近くて立地が良かった。 ただホテルがメインの通りから少し入ったところにあるので、一人で夜は歩くのは少し怖いかも。 しかし、治安の悪さは感じなかった。 ホテル自体は清潔。 ただ鍵が閉まりにくかったり、トイレが流れにくい。 クーラーも温度調節ができなかった。 しかし、不自由するほどではない。
Séjour de 3 nuits en janvier 2020

10/10 – Excellent

ヤンバルクイナ, 北海道

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
低価格の割にアメニティが充実してて清潔。 最高のホテル。
Séjour de 1 nuit en août 2019

10/10 – Excellent

変態, 神奈川

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
清潔感あって綺麗だし何よりバスルーム、部屋も広々してて快適！最高だぜ！受付員も優しい人達ばっかで素晴らしいホテル!!
Séjour de 1 nuit en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me ha gustado todo la verdad pero lo que más sin duda ha sido su personal. Nos trataron de forma impecable en todo momento haciéndonos disfrutar de cAda momento. Todo han sido facilidades, sonrisas y predisposición a ayudarnos en cualquier cosa que pudiésemos necesitar. Simplemente excelente
Séjour de 4 nuits en juillet 2019

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Recommend this hotel for sure
Can’ Think of anything wrong this hotel , owner , staff very friendly , the location is great , enjoyed it , the pool is clean , breakfast good plus , what more ?
Séjour de 5 nuits en juillet 2019

10/10 – Excellent

Tulio

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
They really will look after you very well!
They really looked after us well! The room is clean, beds are comfortable, there is bathtub and separate good shower. Air con is strong and there's a balcony with a pool. They can look after transport to the temples, our driver was very nice always offering water, taking us up and down always smiling. A++ definitely recommend!
Séjour de 3 nuits en janvier 2019

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Consigliatissimo
L'hotel si trova leggermente fuori dal centro,ma la struttura complessivamente è buona,la stanza è grande,con balcone che dà sulla piscina sottostante. La zona è tranquilla e silenziosa,camera pulita,colazione semplice ma abbondante,provate il the caldo al limone,buonissimo!!!!! L'hotel è pulito,personale molto cordiale e gentile,servizio tuc tuc fuori dall' hotel (si può prenotere direttamente dall'hotel per visitare Angkor Wat,chiedete di Mister Dong!!!) Piscina un po piccolina,ma funzionale,con tante sdraio e lettini per gli ospiti,immersa nel verde. Super consigliato!!!
Séjour de 4 nuits en novembre 2018

10/10 – Excellent

Winnie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay and friendly service
Clean, safe, and friendly service!
Séjour de 2 nuits en novembre 2018

4/10 – Médiocre

stephen

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Can’t expect more for the price.
The hotel is located in a rural area. No street pavement. No sound insulation at all; Noises can be heard from outside of the room and downstairs. Towels are old and smell.
Séjour de 2 nuits en novembre 2018

8/10 – Bien

Valentino

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ritorno a siem Reap.
Buona sistemazione, camera con letto grande e comodo.ottima colazione.umico inconveniente la doccia che ogni volta allargava tutto il bagno. Transfer aeroporto 5 €.perfetto. in città si mangia bene con 5/8 € il costo più alto è l,ingresso et ai templi.
Séjour de 2 nuits en janvier 2018

10/10 – Excellent

Maypo, Italy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Holiday
Bel Hotel con piscina un po fuori dalla zona mercato dove sono i locali, ma con un tuk tuk ci metti pochi minuti
Séjour de 3 nuits en janvier 2018

8/10 – Bien

Jacob

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2018

8/10 – Bien

Jacob

Points forts : Propreté, service et personnel et confort de la chambre.
Problem with drain of the bathroom room 306
Séjour de 1 nuit en janvier 2018

10/10 – Excellent

raghavendra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great staff
The staff and service was great. The hotel is a little away from the main areas but still very accessible .
Séjour de 3 nuits en décembre 2017
Golden Citadel Team a répondu le 23 janv. 2018
Dear Our Value Guests, Thank you for your comment and we are really happy to know that you did enjoy your stay. We hope to see you again soon.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean room not as what expected.friendly staff,good food at their restaurant, but it’s nicer if all rooms are with veranda,location is not so good as we need to walk bit far from main road and tuktuk drivers are not so fluent in english have a hard time communicating with them.
Séjour de 2 nuits en janvier 2018
Golden Citadel Team a répondu le 23 janv. 2018
Dear Our Value Guests, Thank you for your comment and it is really important to us. We will alert this to our account to improve the quality and service on this. We hope to see you back again

8/10 – Bien

Big, BKK

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super clean and great staffs. Quiet location. Far from noises of main area (2km). Wifi can be connected but no internet in room 504 and 506.
Séjour de 2 nuits en janvier 2018
Golden Citadel Team a répondu le 23 janv. 2018
Dear Our Value Guests, Thank you so much for your comment and it is really important to us. We will alert this to our account to improve on the quality and service. We hope to see you back again.

10/10 – Excellent

soheeKim, Korea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
깨끗한 호텔
화장실 수압이 좋고, 뜨거운 물이 잘 나옴. 객실도 깨끗하고, 수영장도 좋음. 다만 객실문 아래 틈으로 들어오는 아주 작은 벌레들은 어쩔 수 없는 것 같음. 직원들도 친절하고 밖에는 툭툭 기사님들이 계셔서 이동이 수월함.
Séjour de 2 nuits en décembre 2017
Golden Citadel Hotel Team a répondu le 21 déc. 2017
Dear Soheekim, Thank you very much for taking your time and writing about your experience with us and your comment is really important. We are glad to hear that you enjoy your stay and we are looking forward to see you soon again.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Klare Weiterempfehlung
Sauberes neues Hotel. Freundliches Personal. Einziger verbesserungpunkt aus unserer Sicht ist die Flyer von den Anbietern der sightseeing Touren vorzuhalten. Die Zimmer sind neuwertig eingerichtet, wir haben uns hier sehr wohl gefühlt.
Séjour de 4 nuits en octobre 2017
Golden Citadel Hotel Team a répondu le 8 nov. 2017
Dear Our Value Guest, Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We are glad to hear that you enjoyed your stay at our hotel, and we will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again. Best regards, Golden Citadel Hotel Team

10/10 – Excellent

James M., Canberra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely place
Friendly and helpful staff, nice room, affordable price, good value for money. Highly recommend!
Séjour de 1 nuit en septembre 2017
Golden Citadel Hotel Team a répondu le 8 nov. 2017
Dear Jame, Thank you for taking your time to write the review about your experience at our property, and your comments are really important to us. We are glad to hear that you enjoyed your stay at our hotel, and we will take your comments into account and alert to our team to improve and keep up our performance. Once again, thank you and we hope to see you again. Best regards