Châteaux à Serenbe

« Très bon rapport qualité prix et un excellent accueil »

« Almost a great place to stay except one staff member refused to help me book a room and asked me to just come back in the morning, when she wasn’t there, or call Expedia about it. Then they told me it was like $10 more than what I found it online for. But lovely hotel other than that. Breakfast was good- out of syrup though. »

« I loved the black out curtains. The bathroom was nice and had space to put things out. The lobby was nice and well decorated for fall. It was quiet. However, it was very difficult to find with a gps. Turn like you're going to Red Lobster and go down that road and it's hiding down there. There was no microwave in the room! But the refrigerator has a freezer compartment. The room was narrower than I prefer. But the thing that concerned me the most was dust! I also suspected but cannot confirm that...

« Accueil superbe l équipe en or. Propre confortable dommage on reste pas plus longue temps mais on va revenir. »

« Bon séjour dans l’ensemble. Un petit point négatif toutefois: une personne à l’accueil fut un peu “raide” lors de notre réception car nous pensions que le séjour était payé. Nous n’avons pas eu d’explications alors que nous disposions du reçu d’American Express. Nous avons bien sûr payé mais nous fûmes considérés avec froideur! »

« No water in room. Breakfast mediocre. »

« Algo bien »

« I stay here often. The staff is cheerful and helpful. Love the breakfast. »

« Chambre propre, beau secteur »

« Super »

« This hotel was very good for my 2 weeks stay while my mom was in the hospital. My check in was fast and easy. All of the front desk staff was professional and had great customer service. The room was clean and spacious. Fully functional kitchenette. Bed was firm. AC works well. Very hot water and good water pressure. Clean towels. Very good breakfast.. The hotel and the parking lot was clean. »