Deluxe Room, 1 Queen Bed, Mountain View (Mountain View Premium)

Reviews of Drift Santa Barbara

3.5 out of 5
Drift Santa Barbara
524 State St, Santa Barbara, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 141 out of 241 reviews" "
Rating 8 - Good. 34 out of 241 reviews" "
Rating 6 - Okay. 30 out of 241 reviews" "
Rating 4 - Poor. 21 out of 241 reviews" "
Rating 2 - Terrible. 15 out of 241 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and nice bedroom
Stayed 1 night in May 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay! Fun, hip, clean, & the location was amazing!
Stayed 1 night in May 2024

6/10 Okay

Erin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Jason Brown - Hotel Operations Manager on May 18, 2024
Erin,Thank you for taking the time to provide your feedback. We appreciate your review, and are always looking for ways to improve our guest experience. If there are specific aspects of your stay that you feel could be enhanced, we would love to hear more from you. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank you again, and all the best.

8/10 Good

ANTONIO

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the room was quite nice, clean, comfortable, and quiet. it lacked a space for a medium sized suitcase to be conveniently placed out of the way, given the room's relatively small size. the area around the hotel is looking pretty rough...to many vagrants and homeless near the entrances of the hotel, made us feel uncomfortable. Parking situation was good at lot on E. Haley street.
Stayed 2 nights in May 2024
Response from Jason Brown - Hotel Operations Manager on May 18, 2024
Antonio,Thank you for staying with us, and taking the time to leave a review. We're glad to hear that you found your room nice, clean, comfortable, and quiet. We appreciate your suggestion regarding suitcase storage, and will look into improving this. We're sorry to hear that the surrounding area affected your stay, and will continue to work with local authorities to address these concerns. We hope to welcome you back the next time your travels bring you to Santa Barbara. Thank you again, and all the best.

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Jason Brown - Hotel Operations Manager on May 18, 2024
Olivia,Thank you for taking the time to provide your feedback. We appreciate your review, and are always looking for ways to improve our guest experience. If there are specific aspects of your stay that you feel could be enhanced, we would love to hear more from you. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank you again, and all the best.

2/10 Terrible

Sercan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Nick Gillio on May 11, 2024
Hello Sercan, We apologize you did not enjoy your stay and left us a 1 out of 5. We don't see any context to your review and understand it must of been a bad stay to rate us the lowest rating. We would like to have a chance to speak to you and understand what happened. Please reach out to us directly. Thank You,Nick GillioGeneral Manager

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and centrally located near shops and restaurants. The only thing that I wasn't used to was no front desk employees or person you can call to ask questions, etc. Everything was done via text, which was fine, but just not used to that. Had a question / issue with the ac not working properly and wasn't quite sure how to fix that. It was not a big issue, and my stay was quite enjoyable. The Bed was super comfy and loved the shower and decor.
Stayed 1 night in May 2024
Response from Jason Brown - Hotel Operations Manager on May 18, 2024
Sarah,Thank you for staying with us, and taking the time to leave a review. We're delighted you enjoyed our central location, and comfortable beds. We understand that our text-based service can be an adjustment and appreciate your feedback. We're sorry to hear about the AC issue, and will work on providing clearer instructions for such situations. We're glad it didn't impact your overall stay, and that you loved the shower and decor. We hope to welcome you back the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
More boxed water would be great.
Stayed 2 nights in May 2024
Response from Jason Brown - Hotel Operations Manager on May 10, 2024
Eduardo,Thank you for your wonderful feedback, and for choosing to stay with us at Drift Santa Barbara. We're delighted to hear that you had an enjoyable experience.We'll certainly take note of your suggestion regarding the boxed water, and work towards enhancing our amenities to better serve you and our guests.We look forward to welcoming you back soon for another fantastic stay.Thank you again, and all the best!

8/10 Good

Yitian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, room is pretty small. Area is very nice.
Stayed 2 nights in May 2024
Response from Jason Brown - Hotel Operations Manager on May 4, 2024
Yitian,Thank you for staying with us, and taking the time to share your feedback! We're glad you enjoyed our amazing location. We appreciate your comments about the room size, and will take them into consideration for future improvements. We hope you had a pleasant stay overall, and look forward to welcoming you back to Drift soon! Thank you again, and all the best.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and minimalist aesthetic were outstanding!
Stayed 1 night in Apr 2024
Response from Jason Brown - Hotel Operations Manager on May 4, 2024
Gabriela,Thank you for staying with us, and for your kind words! We're thrilled to hear that you appreciated our commitment to cleanliness and aesthetic. Your satisfaction is our priority, and we're glad we could provide you with an exceptional experience. We hope to welcome you back to Drift again soon! Thank you again, and all the best.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Great style and vibe!
Stayed 1 night in May 2024
Response from Nick Gillio on May 3, 2024
Thank you, Kris, for the amazing review. We are glad you enjoyed the locations, style, and vibe!Thank You,Nick GillioGeneral Manager

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick Gillio on May 3, 2024
Thank you, Jasmine, for the 5 out of 5! We are glad you enjoyed the hotel and hope to see you again.Thank You,Nick GillioGeneral Manager

6/10 Okay

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's in an excellent location but the lower rate rooms are VERY small. Don't trust the pictures. Our room (103) only had a porthole sized window about 7 ft above the bed, so the room felt very cave/prison like. It did have everything we needed (even a small fridge even though the listing said it had none) but was very cramped and was noisy. You're on State St., at the lower end, with all the bars and restaurants you could need, so that's convenient. I paid $33 for parking, so that sucked. They are a contact-free/staff-free facility which is nice but not if you need anything. I had a much better stay across the street for cheaper, prior. Won't be back but it was safe clean and convenient.
Stayed 1 night in Apr 2024
Response from Nick on Apr 27, 2024
Thank you, Corey, for taking the time to leave a review. I do apologize your stay was not as you expected. Our rooms are on the cozy size. We list them as cozy and list the square footage. Also, on our direct site, we have 3D images of each room. We try to be as transparent as possible. We are in the heart of the entertainment district, so it can get lively outside. Thank You,Nick GillioGeneral Manager

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Trendy hotel located right in the middle of downtown Santa Barbara.
Stayed 1 night in Apr 2024
Response from Nick Gillio on Apr 26, 2024
Thank you, Jacqueline, for the 5 out of 5! We agree that our location is perfect. We hope to see you again soon!Thank You,Nick GillioGeneral Manager

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was impressed by the seamless and contactless check-in process, setting the tone for a truly great experience. One of the standout features of Drift hotel is its commitment to convenience and safety. The contactless check-in was effortless and efficient, allowing me to quickly settle into my room and start enjoying all that the hotel has to offer. This attention to detail and modern approach to hospitality was welcome after a long day travelling. Beyond the seamless check-in, the aesthetics of Drift hotel are simply stunning. Every corner is thoughtfully designed, with incredible textures and finishes that create a sense of luxury and comfort. From the chic lobby to the beautifully appointed rooms, every space exudes elegance and sophistication. The attention to detail in the design is truly remarkable. The use of natural materials, such as wood, glass and concrete, adds warmth and character to the interiors. It's evident that a lot of care and thought went into creating a space that is both visually stunning and inviting. The rooms at Drift hotel are a true sanctuary. The plush bedding, stylish furnishings, and modern amenities ensure a comfortable and relaxing stay. The hotel's location is also worth mentioning, as it offers easy access to Santa Barbara's attractions, restaurants, and shops. Whether you're exploring the nearby beaches or indulging in the local cuisine, Drift hotel provides a convenient home base for your adventures!
Stayed 1 night in Apr 2024
Response from Nick Gillio on Apr 26, 2024
Thank you Hannah for the amazing review. We do agree the design is amazing. We hope to see you again soon. Thank You,Nick GillioGeneral Manager

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Apr 23, 2024
Courtney,Thank you for staying with us, and taking the time to leave a review. We're delighted to see you enjoyed a fantastic stay! We hope to have the pleasure of welcoming you back to Drift for another 5/5 star stay!Thank you again, and all the best.

10/10 Excellent

Lailene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place! It was clean and perfect! Also, it was so close to everything and the places are in walking distance. I can’t wait to go back again!
Response from Jason Brown - Hotel Operations Manager on Apr 18, 2024
Lailene,Thank you for staying with us, and taking the time to share your experience. We're thrilled to hear that you loved your stay! We appreciate your kind words about our cleanliness, and convenient location. We can't wait to welcome you back for another wonderful experience the next time your travels bring you to Santa Barbara. Thank you again, and all the best!

4/10 Poor

Molly

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Jason Brown - Hotel Operations Manager on Apr 23, 2024
Molly,Thank you for staying with us, and taking the time to leave a review. We're genuinely sorry to learn that your experience fell short of expectations. Your feedback is valuable to us, and we'd appreciate the opportunity to address any specific concerns you may have. Please don't hesitate to reach out, and we'll do our best to make things right.

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness
The room felt like sleeping in bomb shelter. Only a tiny window very high in the wall. It actually felt like a prison cell. The noise in the hallway was extremely loud! Also, the room reeked of pot on and off. It seemed to be coming trough the ventilation system. We will never come back. Yuk!
Stayed 1 night in Apr 2024
Response from Jason Brown - Hotel Operations Manager on Apr 9, 2024
Timothy,Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. We take your concerns seriously, and have contacted you directly to discuss them further. Rest assured, we are committed to addressing these issues, and ensuring a more comfortable experience for our guests in the future. Your satisfaction is our priority, and we appreciate the opportunity to make things right.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Nick Gillio on Apr 26, 2024
Thank you James for the 5 out of 5!Thank You,Nick GillioGeneral Manager

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect spot to stay!
Stayed 2 nights in Apr 2024
Response from Jason Brown - Hotel Operations Manager on Apr 9, 2024
Kimberly,Thank you for staying with us, and for your wonderful feedback! We're thrilled to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Interesting concept. no overhead, no ammenities. Very clean!
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Apr 1, 2024
Julie,Thank you for staying with us, and sharing your feedback. We're so glad to hear you appreciated the cleanliness of our property. Additionally, while we focus on providing a streamlined experience, we're always looking for ways to enhance our offerings. We hope to welcome you back to Drift the next time your travels should bring you to Santa Barbara! Thank you again, and all the best.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at Drift Santa Barbara for a weekend getaway and were so happy and grateful to have had such a relaxing and fun weekend. The staff was friendly, helpful and hospitable. We loved the complementary bike rentals, the hotel is conveniently located in the heart of downtown Santa Barbara which made it easy to cruise around the area. I whole heartedly recommend anyone considering this hotel to stay at the drift hotel.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 29, 2024
Cindy,Thank you so much for staying with us, and for your wonderful review! We're thrilled to hear that you and your husband had a relaxing and enjoyable weekend getaway. We're so glad to hear that you found our staff friendly, helpful, and hospitable, and that you enjoyed the complementary bike rentals. We truly are fortunate to be so centrally located to all that Santa Barbara has to offer, making it easy to explore the area. Your recommendation means a lot to us, and we hope to welcome you back for another fantastic stay in the future! Thank you again, and all the best.

6/10 Okay

Ashley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was not clean for check in had to wait. Also room did not get serviced or clean once on stay. And I was out majority of the day. For the price that was paid expected more. Also one of my robes had make up or dirt on it so I had to use the other the whole time. No water refills to the the room. I thought when booking the room I received at $25 food credit as well.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 29, 2024
Ashley,Thank you for staying with us, and sharing your feedback. We sincerely apologize for the cleanliness issues, and any inconvenience caused during your stay. We're addressing this with our team to ensure it doesn't occur again. Regarding the 25 credit, it's applied to any room charges from Dawn or Dusk. We appreciate your understanding, and hope for the chance to host you again the next time your travels should bring you to Santa Barbara. Thank you again, and all the best.

10/10 Excellent

Brianda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and in a very convenient location. Walked everywhere. The hotel doesn’t have a lobby but the mobile check-in experience was very easy and the staff at the bar and coffee shop were always helpful. They also have free lockers onsite to store your luggage while you wait for the room to be ready. Fair warning, the room comes with a very open bathroom situation. The shower walls are clear glass with a privacy curtain on one side. Be aware if traveling with friends. Other than that, the room was near perfect. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 29, 2024
Brianda,Thank you for staying with us, and sharing your feedback! We're thrilled to hear that you enjoyed the convenient location, and found our mobile check-in process easy to use. It's great to hear that our staff was always helpful, and we're glad you found the free lockers onsite useful. We'll look forward to welcoming you back to Drift on your next visit to Santa Barbara! Thank you again, and all the best.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little uncertain at first how this was going to go, but it turned out to be a very fun stay and although the room was tiny, we enjoyed ourselves and the atmosphere. We will be back
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 29, 2024
Jim,Thank you for staying with us, and for taking the time to share your experience! We're delighted to hear that despite initial uncertainties, you had a great stay and enjoyed the atmosphere. We can't wait to welcome you back! Thank you again, and all the best.

10/10 Excellent

Tamara

Liked: Property conditions & facilities
We had an amazing time. I highly recommend the Drift and I will book again in the future.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 29, 2024
Tamara,Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an amazing time at Drift. It would be our pleasure to welcome you back the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny, poorly designed room. Inconvenient for any more than one person. No privacy in the bath or shower. No way to get out of the bed without crawling over and waking up your partner. Only a small bench to sit on. No place to hang towels in the bathroom. Only three hooks for hanging clothes. Bad, bad design!
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 22, 2024
Paul,Thank you for staying with us, and taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your comments regarding the room design have been duly noted, and we will review them internally to improve our accommodations for future guests. We appreciate your insights, and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Drift in Santa Barbara! Even though our room was cozy, we found so many thoughtful touches and details to make our room enjoyable. We loved the in-hotel dining and coffee options and the thoughtful decor throughout. Would definitely stay here again!!
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 21, 2024
Sophie,Thank you for staying with us, and for your glowing review! We're thrilled to hear that you loved your stay. It's wonderful to know that you appreciated the thoughtful touches and details in your room, as well as our options at Dawn and Dusk. We look forward to welcoming you back for another enjoyable stay the next time your travels should bring you to Santa Barbara! Thank you again, and all the best.

10/10 Excellent

Amie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Drift! Decor is subtle and perfect. Our room was cool and comfy. And we got experience Dawn and Dusk for cocktails and coffee and both were amazing! Can’t wait to come back!
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 18, 2024
Amie,Thank you for the wonderful review! We're delighted to hear that you loved your stay at Drift, and enjoyed the subtle decor of your room. It's fantastic that you had a cool and comfy experience, and we're thrilled that you enjoyed both Dawn and Dusk for coffee and cocktails. We can't wait to welcome you back to Drift for another amazing stay! Thank you again, and all the best.

10/10 Excellent

Jilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 18, 2024
Jilian,Thank you for staying with us, and taking the time to leave a review. We're thrilled to see you enjoyed a fantastic stay. We hope to have the opportunity to welcome you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

10/10 Excellent

Caleigh

Travelled with partner
Furnishings & fixtures are top tier for a micro hotel! Contactless check in and check out was seamless. Location is 11/10. Parking is fairly priced.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 15, 2024
Caleigh,Thank you for staying with us, and taking the time to leave a review. We're delighted to hear that you appreciated our furnishings, seamless check-in/out process, and location! We strive to provide a comfortable and convenient experience for all our guests, and we're thrilled that you enjoyed your stay with us. We hope to welcome you back the next time your travels should bring you to Santa Barbara for another fantastic visit! Thank you again, and all the best.

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very excellent staff. The room was TINY and we were surprised by that. Also, make sure to be prepared for it to be loud. It’s downtown, so to be expected, but was a little difficult on our sleep.
Stayed 3 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 12, 2024
Brandy,Thank you for staying with us, and taking the time to leave a review. We look forward to sharing your kind words with our entire team, and we appreciate your understanding regarding the size and noise level of the room, especially given our downtown location. Your feedback is valuable, and we hope your overall experience was enjoyable. Should your travels bring you back to Santa Barbara, we'd love the opportunity to host you again. Thank you again, and all the best!

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a perfect little place for a weekend getaway. I loved the coziness of it. It was honestly perfect for me and my husband. We will definitely be back!
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 11, 2024
Brittney,Thank you for staying with us, and taking the time to leave a review. We're thrilled to hear that you and your husband enjoyed your weekend getaway to Santa Barbara. Our team is dedicated to providing memorable experiences, and we can't wait to welcome you back for another enjoyable stay. If there's anything specific you'd like for your next visit, feel free to let us know. Safe travels until we see you again!

10/10 Excellent

Amanda

Travelled with partner
Loved the location. Staff was so Friendly
Stayed 1 night in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 8, 2024
Amanda,Thank you for staying with us, and taking the time to leave a review. We're delighted to hear that you enjoyed our location, and we appreciate your kind words about our staff. Providing excellent service is our priority, and we look forward to welcoming you back to Drift for another wonderful experience the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

8/10 Good

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for what we needed it for! Unique and great location. The rooms were small, and ours had a single window very high in the room...not all are like this. It was super dark and perfect to catch some sleep. If you are someone that likes to spend alot of time in the hotel room, this may not be for you, but it was perfect for us.
Stayed 3 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Mar 8, 2024
Patrick,Thank you for staying with us, and taking the time to leave a review. We're thrilled to hear that our property and location met your needs. We understand that our cozy rooms may not suit everyone's preferences, but we're glad they provided the perfect environment for a good night's sleep. We sincerely appreciate your feedback, and hope to welcome you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

6/10 Okay

Astrid

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff will bring you fresh towels etc. if you ask, but they will not clean your room, remove dirty towels, or do any housekeeping. The hotel does not have a front desk and you're only going to communicate with them via text. Our room faced State Street and the music was loud until late at night. No proper coffee maker, just a pour over. No proper bathroom. The shower and toilet were in glass enclosures inside the hotel room. The sink was in front of the bed. Read: Zero privacy if you're more than one person in the room.
Stayed 3 nights in Feb 2024
Response from Nick Gillio on Mar 5, 2024
Hello Astrid,Thank you for taking the time to leave us a review. I apologize you did not have the best stay with us. We do offer housekeeping service by request at no additional charge. Did you ask someone for service and they said it would not be done? We are contactless check-in hotel and most communication is through text but our onsite staff throughout to the hotel and at the coffee shop and bar can assist. Feel free to reach out to discuss your stay with me.Thank You,Nick GillioGeneral Manager

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
finding the hotel and getting in was difficult but everything was pretty smooth after that. wish the room had a microwave.
Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 8, 2024
Wesley,Thank you for staying with us, and sharing your experience! We're sorry to hear of the trouble locating the hotel, but are glad to know your stay, and the process was smooth thereafter. We appreciate your suggestion regarding the microwave, and will consider it for future improvements. Our staff is always happy to heat anything for our guests as well. We hope to welcome you back for another stay the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from Jason Brown - Hotel Operations Manager on Mar 25, 2024
Mark,Thank you for staying with us, and taking the time to leave a review. We are thrilled to see you enjoyed a fantastic stay! We hope to have the pleasure of welcoming you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Would stay here again
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 25, 2024
Alejandro,Thank you for staying with us, and taking the time to leave a review. We are thrilled to see you enjoyed a fantastic stay. We look forward to welcoming you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

6/10 Okay

katherine

Liked: Cleanliness, amenities
Inconvenient parking situation, loud music coming from bars nearby until late at night, homeless people on street outside hotel. The room itself was cozy and clean but I wouldn't come back.
Stayed 1 night in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 25, 2024
Katherine,Thank you for staying with us, and taking the time to leave a review. We appreciate your feedback, and apologize for the inconveniences you experienced with the parking situation, noise, and street activity. It's disappointing to hear that these factors affected your overall experience. We take your comments seriously, and will strive to address these concerns to improve our guests' stay moving forward. Thank you again for sharing your thoughts, and we hope you might consider giving us another chance in the future.

10/10 Excellent

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 20, 2024
Rudy,Thank you for staying with us, and taking the time to leave a review. We are thrilled to see you had a great stay! We hope to have the pleasure of welcoming you back to Drift the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

8/10 Good

Briana

Travelled with partner
Liked: Cleanliness, staff & service
It was in a great location. The power went out all morning and they closed the coffeeshop in the hotel which was a bit of a bummer, but overall the power outage was the only inconvenience.
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 20, 2024
Briana,Thank you for staying with us, and taking the time to share your feedback. We're pleased to hear that you found our property to be in a great location. We truly are fortunate to be so centrally located to all that the area has to offer. We'd like to sincerely apologize though, for the inconvenience caused by the power outage, and the closure of our coffee shop. This was due to the storm which knocked out power to most of the lower Downtown area. We do understand the impact it can have on your stay, and we appreciate your understanding. Your comments are valuable, and we'll use them to enhance our service moving forward. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Thank you again, and all the best.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience, so seamless. 10/10 recommend and will be booking my next Santa Barbara stay here!
Stayed 1 night in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 18, 2024
Anthony,Thank you for staying with us, and for your fantastic review! We're thrilled to hear that your experience was seamless, and that you would recommend us with a 10/10. We can't wait to welcome you back to Drift for your next stay in Santa Barbara! Thank you again, and all the best.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed hotel next to great dining and stores in quaint Santa Barbara. Only wished room was bigger. Loved our window and view of mountains and a bit of ocean.
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
Debra,Thank you for staying with us, and sharing your experience! We're delighted to hear that you found our hotel beautifully designed, and enjoyed the proximity to great dining and stores in Downtown Santa Barbara. It's wonderful to know that you loved the window and the view of the mountains from your room. Should your future travels bring you back to Santa Barbara, we look forward to the opportunity of hosting you again for another memorable stay. Thank you again, and all the best!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome new hotel ! Everything is new in the rooms and property has a good vibe to it definitely better then others around it for a better price.
Stayed 1 night in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
Anthony,Thank you for staying with us, and for your fantastic review! We're thrilled to hear that you enjoyed the new rooms, and vibrant atmosphere. Your feedback is incredibly valuable, and we appreciate your kind words. We look forward to welcoming you back to Drift for more memorable experiences in the future. Thank you again, and all the best!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
cool place great location
Unusual check in with no front desk or on site staff. Small but stylish rooms excellent coffee.
Stayed 1 night in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
David,Thank you for staying with us, and for your feedback! We're delighted to hear that our unique check-in process, stylish rooms, and excellent coffee left a positive impression. Our aim is to provide a distinctive and comfortable experience, and we're glad you enjoyed your stay. Should your travels bring you back to Santa Barbara, we'll look forward to hosting you again for another memorable visit. Thank you again, and all the best!

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very helpful throughout process. Would recommend to anyone looking for a perfect getaway.
Stayed 1 night in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
Alec,Thank you for staying with us, and taking the time to leave a review. We're thrilled to hear that you had a great experience with our service, and found our team helpful throughout your stay. Your recommendation means the world to us, and we truly appreciate your support. If you plan another Santa Barbara getaway, we would be honored to welcome you back to Drift for another memorable stay. Thank you again, and all the best!

10/10 Excellent

Henna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the location! this is the perfect location for tourists and anybody really, all the shopping and dining are minutes away by walk. The room itself was very clean and comfortable, the staff was very cooperative, thier communication was made convienent and efficient. The hotel is very aesthetically pleasing. my only thing was i wished they had a microwave in the room.
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
Henna,Thank you for staying with us, and for the amazing review! We're thrilled to hear that you loved our location and found the proximity to shopping and dining convenient. It's also wonderful to know that you enjoyed the cleanliness and comfort of your room, and we greatly appreciate your kind words about our staff and efficient communication. We look forward to the opportunity of welcoming you back to Drift for another enjoyable stay the next time your travels should bring you to Santa Barbara. Thank you again, and all the best!

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel design is modern and clean. The location couldn't be more convenient to restaurants and shopping. The pedestrian street in front of the hotel makes it uber-walkable. The rooms are great for one person, but too small for even a couple. One person has to climb over the other because the bed is small and pushed up against the back wall. The toilet room is not completely private because of a design fail. The room is also dark, with only one small window and not a lot of lighting. We didn't have a bad experience, but we'd probably stay somewhere else the next time.
Stayed 2 nights in Feb 2024
Response from Jason Brown - Hotel Operations Manager on Feb 17, 2024
Jeffrey,Thank you for staying with us, and taking the time to leave a review. We're delighted to hear that you appreciated the modern and clean design of the hotel, as well as the convenient location near restaurants and shopping. However, we regret that the room size and layout did not fully meet your expectations. Your feedback is valuable, and we will certainly take it into consideration for future improvements. We appreciate your honesty, and if your travels bring you back to our area, we hope to have the opportunity to provide you with an enhanced and more comfortable experience. Thank you again, and all the best!