Palais à Santa Ana Pueblo

« Very disappointing experience. Around 5:30 AM someone from the front desk knocked on our door twice because their system incorrectly showed our room as vacant after a check-in error. This woke us up abruptly, our dogs started barking, and we couldn’t go back to sleep. We had been driving all day and still had a full day of travel ahead of us, so this disturbance was extremely frustrating. The issue was caused by the hotel’s internal mistake and unfortunately no resolution was offered. »

« Wonderful room, just get to stay one night the moutain view is so good in the morning. At night we cannot see mountain. »

« The bathroom had not been mopped. A microwave would have been nice. I prefer the glasses and cups to be wrapped. The bed was very soft. »

« Ordinary. A place to sleep. There was 2 toilets in the backyard outside loll »

« The room was clean; the staff was friendly and welcoming. My family and I were very pleased. Thank you to all the staff. »

« Our stay here was marked by wonderful hospitality and a great happy hour time! Excellent job making everyone feel welcomed and appreciated. »

« Friendly staff, nice rooms, great accommodation, good food with friendly atmosphere. We’ve stayed with and without our pup. Easy to get in and out. »

« Magnifique piscine. Restaurant de l’hôtel très décevant. »

« Staff was very nice, but the rooms were a bit out dated. Chipped paint and walls. Shower/tub was chiped. Furniture was chipped and briken »