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Reviews of Cedar Point's Castaway Bay

3 out of 5
Cedar Point's Castaway Bay
2001 Cleveland Road, Sandusky, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 479 reviews" "
Rating 8 - Good. 119 out of 479 reviews" "
Rating 6 - Okay. 42 out of 479 reviews" "
Rating 4 - Poor. 32 out of 479 reviews" "
Rating 2 - Terrible. 26 out of 479 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is suitable for all ages there's something for everyone if you haven't been there you need to go I will definitely be going back with my other two grandsons
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great for young kids. Although the water park is not as big as some of the competitors with water parks it is maintained good and still keeps the kids busy and happy. The staff is friendly and helpful. Although the additional activities such as the arcade, mini bowling, mini golf, and breakfast buffet can be pricy they offer options from staying in a regular hotel with nothing for the kids to do. Its proximity to Cedar Point is great with the park being only about 5 minutes away. If you book a room at the right time you can have your stay at an affordable price. I would definitely return to this location.
Stayed 2 nights in May 2024

4/10 Poor

Alyssa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nelson

Liked: Cleanliness, amenities
Like it
Stayed 1 night in May 2024

10/10 Excellent

Tonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at Castaway Bay Resort. Great service, tons of fun. We will be back!
Stayed 2 nights in May 2024

4/10 Poor

Steve

Stayed 1 night in May 2024

10/10 Excellent

Shaylyn

Stayed 1 night in May 2024

8/10 Good

Angel

Stayed 1 night in Mar 2024

2/10 Terrible

Lamequa

Disliked: Cleanliness
Bed bugs in room
Stayed 1 night in May 2024

10/10 Excellent

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property were very nice, especially Kris who assisted plus with checking in.
Stayed 1 night in Apr 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities were clean. Staff were kind and helpful. The closest hotel entry door to our room was close to the dumpster areas and it smelled terrible when you walked out of the building. Didn’t like that we had to wait long for the elevator. Arcades were very expensive considering we paid a large amount for our stay. Wish it was more affordable for families. Overall we had fun!
Stayed 3 nights in Apr 2024

10/10 Excellent

Miya

Stayed 1 night in Mar 2024

10/10 Excellent

Mike, Hudsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I went for the third time with my son this week and I have some observations: they charged me $50 per night at check-in and I had never paid that before, I had already paid the total when booking. the room had a very dirty floor (photo below), we missed some entertainers, I hope it was just days off as they really make a difference. Last time I had complained about the room next door that they were making a lot of noise until late, and this time unfortunately I had problems again with two men arguing under my window
Stayed 2 nights in Apr 2024

6/10 Okay

Kevin, St. Louis

Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Stayed 3 nights in Apr 2024

10/10 Excellent

TiLynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids activities
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the waterpark and arcade. The rooms are small but decent
Stayed 1 night in Apr 2024

8/10 Good

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities
My sons thoroughly enjoyed themselves. Clean and friendly. Checking in took a long time, and breakfast is expensive. Pool had good amount of life guards watching children.
Stayed 1 night in Mar 2024

10/10 Excellent

Aleksandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place it is our 2 nd time and we have always fun here not lot people but more fun all are friendly and lovely I will hogh recomended to all food here always and drinks never out of fuel😝
Stayed 2 nights in Mar 2024

8/10 Good

Cassius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun for little kids..
Stayed 2 nights in Mar 2024

8/10 Good

Ashley E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Deanna

Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Curtis

Didn’t have to go far to get to store
Stayed 2 nights in Mar 2024

4/10 Poor

Brittney

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
I would love to send the manager all the pics I have of our disgusting bathroom - it’s unacceptable
Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Destahnee

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Matt

Stayed 2 nights in Mar 2024

10/10 Excellent

Kristen, Grove city

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to happy on the room we received considering the view, i went right on down to front office to see if they could change us to a view of the lake, but of course not!
Stayed 2 nights in Mar 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lots of fun. We felt very safe with all the life guards being very attentive to the swimers. It was a great time for our whole family.
Stayed 1 night in Mar 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Charles

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The site inside and outside is in disrepair. Peeling paint and stucco. Facia board on the outside fell off building. Inside water park floors and multiple areas look rough, peeling. Not the worst but definitely need updated and cleaned up. Room was clean for the most part everything except floors were not swept a lot of hair left over from previous occupants. The giant bucket didn’t work our entire day and a half stay. Very disappointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Stayed 2 nights in Feb 2024

8/10 Good

chant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024

10/10 Excellent

sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shallena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved it
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Serina

Stayed 1 night in Feb 2024

8/10 Good

ALLISON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much fun!!!
Stayed 1 night in Feb 2024

4/10 Poor

Naticia

Stayed 1 night in Feb 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

gary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed all the attractions very age appropriate for my 6 year old daughter definitely recommend for families with young kids
Stayed 1 night in Feb 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 2 nights in Feb 2024
Response from Ethan on Feb 6, 2024
Hi Robert, Thank you for visiting us at Castaway Bay. We’re glad to hear you enjoyed your stay and that you found our indoor waterpark resort to be kid-friendly. Thank you for taking the time to submit a review, and we’re looking forward to welcoming you back again soon!-Ethan