Ratings based on 2,017 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Vancouver

Great location, Great stay.

Posted 28-Apr-2016
Pros: Location, cleanliness, comfort and amenities.
Cons: Housekeeping did not replace our face clothes or towels even though we left them in the tub and left a tip.
Location: Great for shopping, not to far from the cruise port ($10 cab ride), close to 5th for restaurants and bars.
Spent a couple nights here before our cruise. Very nice hotel, beautiful entrance way and nice clean lobby. Staff were very friendly and our room was really nice. Not a great view but that didn't really matter to us. Nice amenities, enjoyed lunch downstairs in the bar area - nice and convenient. Good food - bar tender was just "ok" not that friendly but the wait staff who sat us down were really nice. Beds super comfortable and nice pillows in the room. Close to shopping, Starbucks, CVS, restaurants and more. We actually walked to the waterfront from this hotel. It was a nice long walk. Fridge and coffee maker in the room which we enjoyed. I would stay here again for sure and I like a nice, clean comfortable room.
4 out of 5
by A verified traveller from R

Very centrally located

Posted 24-Apr-2016
The hotel is very nice and modern. The pool on the third floor is small but nice. They do have food service at the pool which is great but be prepared for the cost.$$. It's located in a great area walking distance to all the fun the Gaslamp district has to offer. The beds are very comfortable and it has a nice little gym. I think the only negatives are the high cost of Valet($45 per day) as there is no self park and the ($13) fee for Wifi. Overall a great short stay and I would definitely stay again
4 out of 5
by A verified traveller from Riverside

Close to everything!

Posted 18-Apr-2016
Pros: It was very convenient for what we were doing.
Cons: Too many people smoking near the entrance. Better restaurant choices.
Location: Shopping, dancing
It's in a great location. Tucked away, but close great shopping and restaurants. Near Horton's Plaza and Gas Lamp District.
5 out of 5
by A verified traveller from Santa Rosa Beach, FL

Staff was very friendly, helpful and expedient.

Posted 18-Apr-2016
Pros: Clean, luxurious, great staff.
Cons: Higher quality shampoo and conditioner.
Location: Right next to great mall, walking distance to anything you could want to do. seaport village, Padres stadium, the Quarter with tons of great food ...
Perfect location, close to EVERYTHING. Great experience, so convenient. Wish the rating system went higher to give this hotel an even higher score. Will tell everyone coming to San Diego that this is THE place to stay.
5 out of 5
by A verified traveller

Buen hotel cercano a todo

Posted 7-Apr-2016
Toda la familia estuvo muy contenta encontramos todo lo necesario muy cerca y con buenos precios
5 out of 5
by A verified traveller

Agradable hotel cerca de centro comercial

Posted 5-Apr-2016
Toda la familia estuvo contenta , encontramos todo lo necesario
5 out of 5
by A verified traveller

We had a wonderful trip!

Posted 4-Apr-2016
Pros: Everything.
Cons: Maybe some new furniture in the bar/lobby area.
Location: We enjoyed the downtown area. Great restaurants. Travel was easy to access. Overnight parking was disappointing having to pay a parking garage.
Room was inviting, pool area was revitalizing and clean. food was very good, personnel was exceptional and accommodating. Great stay and we thank you.
5 out of 5
by A verified traveller

nice hotel close to sites all staff was nice

Posted 3-Apr-2016
Pros: clean and friendly service and close to sites
Cons: all is very good
Location: trolley rides and city transit and shopping and restaurants
very helpful staff and gave out directions to sites and getting to the zoo on the city transit hotel was close in regards to walking distance to all gaslamp quarter and restaurants and shops close to the trolley tours just walk around the corner excellent place to relax and site see
4 out of 5
by A verified traveller

Good hotel by Gaslamp Quarter and a large mall

Posted 3-Apr-2016
Didn't give 5 stars because they trick customers into giving up housekeeping for $5 "drink voucher" per night claiming it saves water. Making beds and straightening rooms doesn't save water. Saves them money. Cheats staff of tip.
4 out of 5
by A verified traveller

Downtown location

Posted 16-Mar-2016
Nice rooms, good location, nice fitness facilitiy.