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Hotel New York

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Luxury
4.5 star property
9.2

Wonderful

Harbor heritage with modern charm

Housed in the historic Holland America Line office, this waterfront hotel offers stunning harbor views. Guests can enjoy seafood and oysters at the on-site restaurant while watching cruise ships dock. Beach chairs on the lawn create perfect spots overlooking the Erasmus Bridge and bustling waterway.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

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9.4 out of 10, Exceptional, 1,003 reviews
The price is CA $124
CA $158 total
includes taxes & fees
Jun 14 - Jun 15
citizenM Rotterdam
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 46 per night

Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 16 for children
  • Covered self parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel New York pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New York?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel New York on May 31, 2026 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 35.00 per day.

What time is check-in at Hotel New York?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New York?

Check-out is at 11:00 AM. Late check-out is available for EUR 50.00 (subject to availability).

Where is Hotel New York located?

Located in Feijenoord, this luxury hotel is within a 15-minute walk of Luxor Theater and Erasmus Bridge. SS Rotterdam and Zuidplein Shopping Centre are also within 2 mi (3 km). Rotterdam, Maashaven is 20 minutes by foot and Rotterdam South Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 419 out of 635 reviews
Rating 8 - Good. 169 out of 635 reviews
Rating 6 - Okay. 34 out of 635 reviews
Rating 4 - Poor. 8 out of 635 reviews
Rating 2 - Terrible. 5 out of 635 reviews

Reviews

Verified

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel .. pleasant staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and on-site restaurant are wonderful.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Allison

Liked: Amenities, property conditions & facilities
Great stay. We wanted to be close to cruise terminal great location
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a great staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Md Nasir Uddin

location and hotel service
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel kept the historical feel whilst providing modern conveniences
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. This was our second stay and we would definitely stay there again. This place seems to have a culture of hospitality. The staff from the front desk to the restaurant to the housekeepers were very friendly and always ready to help. They have a lovely breakfast which was included in our package which may involve an extra charge. One tip is that the subway is at the end of the street. We arrived at the central train station and the tourist info person never mentioned that option. We took a cab when we could have hopped on the subway for just a euro. The subway stop is Wllimeniaplain (sp?) Hats off to Hotel New York, one our favorite places to stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful, historic hotel with a great location, a good restaurant with other options for eating close.
Stayed 1 night in Aug 2023
Verified

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and bar were top!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to cruise port
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A must stay! The rooms are beautiful and unique and the property is beautiful. The location is lovely and the surrounding area is walkable and right on the water.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel especially prior to a cruise. It’s very walkable. Staff are very friendly and took time to answer all questions. Nice little park at end of pier.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our pre-cruise stay since it’s across the street from the cruise terminal. It’s also a short walk to a train station if you want to venture out a bit, but there are local choices for dinner and coffee, etc. The breakfast in the hotel was good, but a little pricey.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to cruise terminal. Unique hotel, former Holland America building. Great decor. Excellent bar and restaurants.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel so much! Room was wonderful and staff super friendly. Full of character and charm
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place and great service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hotel New York for one night prior to our cruise. The location was perfect as it was walking distance to cruise terminal. It is an historical building right on the pier in Rotterdam. The staff was excellent and the room well-appointed and very clean. There is a nice restaurant and bar in the hotel. Highly recommend this hotel for a pre/post cruise stay or your visit to Rotterdam.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Xianzhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great old-style hotel. Friendly people at the front desk. Good breakfast.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this building and the original decor is amazing. Perfect location for cruise terminal. Walk right across the street.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to cruise terminal. Historic building that had been renovated into a hotel. Well done with lots of history preserved. Staff and restaurant were very nice. Would stay here again
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night prior to a cruise on Holland America. The location was convenient as we could walk to the cruise port in the morning.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sandra J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for cruiser ship passengers

Very cool hotel and great indoor and outdoor restaurants. Walking distance from cruise ship port
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambience, not the chain-hotel feeling but original (as it is). Great original style rooms. Excellent buffet breakfast that should not be omitted
Stayed 1 night in Jun 2024