Very comfortable room and bed with excellent climate control. However, the safe did not work initially. It was fixed but again did not work two days later. The staff was delightful and friendly. The shuttle bus that takes you to the metro only left once an hour, which was insufficient. The worst thing about the hotel, however, was the included breakfast. If the restaurant was crowded, it took a long time to get our coffee. Also, the bread was not the high quality, dark breads you find in most of Europe. Instead, it was mostly white bread and it tasted stale. There was not much choice of jams and no cream cheese was offered as a substitute to butter.