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Overview of Holiday Inn Hotel & Suites Rochester - Marketplace

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Holiday Inn Hotel & Suites Rochester - Marketplace

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationMarketplace Mall8 min walk
    Popular LocationVeterans Memorial Park3 min drive
    Popular LocationBill Gray's Regional Iceplex4 min drive
    AirportRochester, NY (ROC-Greater Rochester Intl.)14 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Accessible, Non Smoking (Mobility Roll-In Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Rochester

In the business district, Holiday Inn Hotel & Suites Rochester - Marketplace is in an area with great shopping. Main Street Armory and Eastman School of Music are cultural highlights and Strong is a popular area attraction. Veterans Memorial Park and Bill Gray's Regional Iceplex are also worth visiting.
Popular Location

What's nearby

  • Marketplace Mall - 8 min walk
  • Veterans Memorial Park - 3 min drive
  • Bill Gray's Regional Iceplex - 4 min drive
  • Genesee Valley Park - 5 min drive
  • Rochester Institute of Technology - 9 min drive

Getting around

  • Rochester Station - 19 min drive
  • AirportGreater Rochester Intl. Airport (ROC) - 14 min drive

Restaurants

  • Panera Bread Company — 6 min walk
  • DiBella's Italian Market — 6 min walk
  • Carrabba's Italian Grill — 7 min walk
  • Olive Garden — 7 min walk
  • LongHorn Steakhouse — 8 min walk
View in a map

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace

3-star hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. All 120 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Hotel & Suites Rochester - Marketplace offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 8-11 for adults and USD 3-11 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish
  • Ukrainian

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (4300 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 22 2020 to March 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 11 for adults, USD 3 and USD 11 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
& Suites Rochester Marketplace
Holiday Inn Hotel & Suites Rochester - Marketplace Hotel
Holiday Inn Hotel & Suites Rochester - Marketplace Rochester

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Hotel & Suites Rochester - Marketplace and receive a full refund?
Yes, Holiday Inn Hotel & Suites Rochester - Marketplace offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hotel & Suites Rochester - Marketplace cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace on Mar 25, 2021 start from CA $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Hotel & Suites Rochester - Marketplace have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Hotel & Suites Rochester - Marketplace pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace?
Self parking is free at this property.
What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace?
Check-in is from 3:00 PM - midnight.
What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace?
Check-out is at 11 AM.
Where is Holiday Inn Hotel & Suites Rochester - Marketplace located?
Situated near the airport, this hotel is 0.4 mi (0.7 km) from Marketplace Mall and within 3 mi (5 km) of Rochester Institute of Technology and Strong Memorial Hospital. Veterans Memorial Park and Bill Gray's Regional Iceplex are also within 3 mi (5 km).
4.2
Very good
Rating 5 - Excellent. 457 out of 991 reviews
5 - Excellent 46%
Rating 4 - Good. 381 out of 991 reviews
4 - Good 38%
Rating 3 - Okay. 101 out of 991 reviews
3 - Okay 10%
Rating 2 - Poor. 30 out of 991 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 991 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 1 night in Aug 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service
They have roaches and stated that in the summer the first floor has roaches....and moved us to a new room on a higher dloor.
Stayed 2 nights in Jul 2020

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