Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 623 avis sur 1002." "
10 – Excellent
623
Note de 8 – Bien, d’après 286 avis sur 1002." "
8 – Bien
286
Note de 6 – Acceptable, d’après 55 avis sur 1002." "
6 – Acceptable
55
Note de 4 – Médiocre, d’après 24 avis sur 1002." "
4 – Médiocre
24
Note de 2 – Terrible, d’après 14 avis sur 1002." "
2 – Terrible
14
9,4/10
Propreté
9,4/10
Service et personnel
9,0/10
Commodités
9,2/10
État et installations de l’hébergement
8,8/10
Écoresponsabilité
Avis
10/10 – Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
17 juill. 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La qualité des services est d'une grande qualité
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Microtel Inn and Suites a répondu le 2 août 2021
Thank you for taking the time to tell us about your experience at Microtel Inn and Suites. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 – Acceptable
Voyageur vérifié
28 févr. 2019
Voyageur vérifié
Séjour de 9 nuits en février 2019
6/10 – Acceptable
Voyageur vérifié
Voyage en famille
28 févr. 2019
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Mauvais service de nettoyage, pratiquement absent. Il faut aller chercher serviettes, papier de toilette, mouchoirs, etc.
Voyageur vérifié
Séjour de 9 nuits en février 2019
Linda a répondu le 4 mars 2019
Thank You for staying with us
10/10 – Excellent
Pak
Voyage en groupe
3 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent place to stay
Pak
Séjour de 2 nuits en avril 2024
8/10 – Bien
Rudy
Voyage de couple
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay, only flaw was there were youth teams staying the same time as us and you could hear them in the halls.
Rudy
Séjour de 2 nuits en avril 2024
Microtel Inn & Suites a répondu le 22 avr. 2024
Hello Rudy, and thank you for taking time to share feedback about your stay. We are happy you enjoyed your time over all. Please know our property is popular with sports teams and youth groups over the weekend. We want all guests to have a great stay and encourage guests to make the front desk aware of any noise so that we can help calm the area.
10/10 – Excellent
Chelsea
Voyage en famille
21 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great room options and pool
Chelsea
Séjour de 1 nuit en mars 2024
Microtel Inn & Suites a répondu le 21 avr. 2024
Hi Chelsea, and thank you for the rating and review. We hope to welcome you back soon!
10/10 – Excellent
David
20 avr. 2024
Always a great stay here.
David
Séjour de 1 nuit en avril 2024
Microtel Inn & Suites a répondu le 20 avr. 2024
Hi David, thank you leaving feedback about your recent stay. We are thrilled you enjoy your time with us and look forward to your return.
10/10 – Excellent
Bobbi
Voyage en famille
14 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Bobbi
Séjour de 1 nuit en avril 2024
Microtel Inn & Suites a répondu le 15 avr. 2024
Hello Bobbi, Thank you for the kind review. We are happy that you felt your experience was a 5/5 and hope to see you back very soon!
10/10 – Excellent
Andrew
13 avr. 2024
Andrew
Séjour de 2 nuits en avril 2024
4/10 – Médiocre
Monika
Voyage en famille
7 avr. 2024
I had to call the front desk about a rowdy group in the room next to ours. They said they would call and come to check but nothing was done. I called at 10:30 and 12:30 and nothing changed. They were drinking and loud until 2am. So unfortunate. The beds were hard and breakfast was midiocre.
Monika
Séjour de 2 nuits en avril 2024
B a répondu le 8 avr. 2024
Thank you so much for taking the time to reach out Monika, we deeply apologize for the disturbance you encountered while you stayed with us. the rowdiness and lack of control of the situation is not at all acceptable and on behalf of myself and my team we are sincere when we say that this situation does not best represent us, our hotel and what we stand for. if ever the decision is made to return with us please don't hesitate to reach out as we could discuss and rectify this situation together.
10/10 – Excellent
Kirby
5 avr. 2024
Kirby
Séjour de 1 nuit en avril 2024
Cynthia Benard - Director of Guest Services a répondu le 25 avr. 2024
Hi Kirby, and thank you for choosing to stay with us! we are excited to see that you rated us a 5/5, and we hope to see you again very soon!
10/10 – Excellent
Chelsey
Voyage en famille avec de jeunes enfants
30 mars 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Had a wonderful time. The kids LOVED the pool and slide. Great breakfast as well.
Chelsey
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 1 avr. 2024
Hello Chelsey, and thank you for leaving a review about your recent stay with us at the Microtel Inn and Suites by Wyndham Red Deer. We are THRILLED that your children loved the pool and waterslide. We hope to welcome you back to the hotel very soon!
10/10 – Excellent
Nolan
29 mars 2024
Nolan
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 19 avr. 2024
Hello Nolan, Thank you for taking the time provide a score on your stay. We love that you found your experience to be a 5/5 and hope to welcome you back soon!
2/10 – Terrible
bhaskar
28 mars 2024
bhaskar
Séjour de 3 nuits en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 19 avr. 2024
Hello, we are sorry to learn that you were not completely satisfied with your stay. We hope to provide all guests with an exception experience. Please reach out so that we can gain more insight to your stay and provide resolution.
6/10 – Acceptable
Roberta
Voyage en famille avec de jeunes enfants
26 mars 2024
Points forts : Propreté, service et personnel et commodités.
I found the staff friendly and welcoming and also very accomodating. However, I didn't like that I had to ask for towels at the pool both times that I used it. The room was clean, but smaller than most other hotels - "microtel" means smaller and I didn't realize that when I booked it. The breakfast room was as accomodating as other hotels - still no gluten free. I appreciated that there is a full service lounge in the lobby. The front desk staff charged my credit card, despite my telling them that I would pay upon check out. I didn't appreciate that.
Roberta
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 27 mars 2024
Hello Roberta, thank you for taking time to share feedback about your recent stay. It was a pleasure having you as our guest. I am happy to read that you found the staff to be friendly and welcoming. We apologize if at any time you had to request pool towels, our goal to make sure every area is well stocked so that guests have access to all amenities they may need. Please know for future stays, that we do offer gluten free items as apart of our buffet, such as fresh fruit/vegetables, meat and egg options, and gluten free bakery items. Also, the hotel does need to pre-authorize a payment upon arrival, but guests are welcome to change their method of payment at any time. We hope this encourages you to stay with us again, and we look forward to better serving you in the future.
10/10 – Excellent
Roberta
25 mars 2024
Roberta
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 27 mars 2024
Good afternoon Roberta, Thank you for the 5/5 rating!
8/10 – Bien
Monica
Voyage en famille avec de jeunes enfants, Voyage en famille
24 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My kids love the pool at this hotel.
Monica
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 27 mars 2024
Good morning, thank you for your feedback. We are thrilled that your kids love the pool, and hope that you come back with them soon to enjoy it again!
10/10 – Excellent
Joseph
24 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Joseph
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 27 mars 2024
Hello Joseph, and thank you for the 5/5 rating!
10/10 – Excellent
Ashley
Voyage en famille avec de jeunes enfants, Voyage en famille
13 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent breakfast!
Ashley
Séjour de 1 nuit en mars 2024
Cynthia Benard - Director of Guest Services a répondu le 14 mars 2024
Hi Ashely! Thank you for your comments about our breakfast service. We are thrilled that you enjoyed breakfast and welcome you back to enjoy it again soon!
8/10 – Bien
Neil
Voyage d’affaires
3 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy to get to on Gasoline alley.
Neil
Séjour de 1 nuit en février 2024
Cynthia Benard - Director of Guest Services a répondu le 5 mars 2024
Hello Neil, We hope that you enjoyed every aspect of your stay. Thank you for sharing with others, that our location is easily accessible when exiting the high way. We hope to see you again soon!
8/10 – Bien
Carolyn
Voyage de couple
28 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very satisfactory except for loud fridge in room and both my son and I felt the sheets weren’t as soft or comfortable as they could be. Lots of dining choices close by. However when booking online, it was extremely misleading to show the prices in what I thought was Canadian -why would it be American in Canada- and in very tiny print at bottom tell you it’s US $. My cost went from 216 Cnd online to 292$ at check-in. Very unhappy with that misleading advertising!! I would not have chosen a hotel at that price point.
Carolyn
Séjour de 2 nuits en février 2024
Microtel Inn & Suites a répondu le 29 févr. 2024
Hi Carolyn, and thank you for taking time to share about your most recent experience with Expedia and staying at our Hotel. We are thrilled that you were over all happy with your stay. We hope to have you stay again.
10/10 – Excellent
Maria
19 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff.
Maria
Séjour de 1 nuit en février 2024
Bailey a répondu le 21 févr. 2024
Hi Maria, Thank you for taking time to leave feedback on your most recent stay. We are thrilled you found our staff friendly and cant wait to welcome you back to the hotel soon!
8/10 – Bien
Lance
Voyage en famille
4 févr. 2024
Points forts : Propreté, service et personnel
All in all a good stay. The property is getting a bit dated and could use some new mattresses.
Lance
Séjour de 1 nuit en février 2024
Microtel Inn & Suites a répondu le 5 févr. 2024
Hello Lance, and thank you for your feedback. We rely on guest sharing their thoughts so that we can improve the hotel. We hope to have you come back again soon and look forward to your next review.
10/10 – Excellent
William
29 janv. 2024
William
Séjour de 1 nuit en janvier 2024
Microtel Inn & Suites a répondu le 5 févr. 2024
Hello William, and thank you for the 10/10 rating! it was amazing having you as our guest and we hope to see you again very soon!
10/10 – Excellent
Kristen
22 janv. 2024
Kristen
Séjour de 1 nuit en janvier 2024
Microtel Inn & Suites a répondu le 12 févr. 2024
Good morning Kristen, and thank you fore taking time to leave feedback about your stay. We are thrilled you found your time with us to be a 5/5 and we look forward to seeing you again!
4/10 – Médiocre
Kolbey
Voyage en famille
13 janv. 2024
Points faibles : Propreté
Long hair in pillow case and towels are like sandpaper .. heater was Noisey .. terrible beds .. coffee at breakfast was good
Kolbey
Séjour de 1 nuit en janvier 2024
Cynthia Benard - Director of Guest Services a répondu le 15 janv. 2024
Good morning Kolbey, thank you for staying as our guest and for taking the time to leave feedback about our stay. I am saddened to read that you did not have a good experience and will be reviewing your feedback with our managers. In addition, I will be refunding the card on file for 20% as a gesture of hospitality and we hope to better serve you in the future.
10/10 – Excellent
MARISSA
Voyage en famille
1 janv. 2024
Points forts : Propreté, commodités
The room was smaller than expected but that made it more cozy. The room was clean. So glad I chose this hotel. We will be back.
MARISSA
Séjour de 1 nuit en décembre 2023
Cynthia Benard - Director of Guest Services a répondu le 11 janv. 2024
Hello Marissa, and thank you for taking the time to share about your recent stay. We are thrilled that you will be back and look forward to seeing you again!
6/10 – Acceptable
Dawna
22 déc. 2023
Dawna
Séjour de 1 nuit en décembre 2023
Cynthia Benard - Director of Guest Services a répondu le 11 janv. 2024
Hello Dawna, and thank you for staying with us. We hope to have you again as our guest in the future!
8/10 – Bien
Neil
Voyage d’affaires
15 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Neil
Séjour de 1 nuit en décembre 2023
Cynthia Benard - Director of Guest Services a répondu le 2 janv. 2024
Hello Neil, and thank you for the 4/5 rating. We hope to welcome you back as our guest soon!
10/10 – Excellent
Matthew
8 déc. 2023
Matthew
Séjour de 2 nuits en décembre 2023
Cynthia Benard - Director of Guest Services a répondu le 2 janv. 2024
Hi Matthew, and thank you for providing your stay with a 5/5 rating! We are thrilled you enjoyed your time with us and hope to welcome you back to the hotel soon!
10/10 – Excellent
Holly
Voyage en famille
13 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed the pool with its water slide, hot tub and swimming pool combination. Check-in was quick and straightforward. We got a room right beside the pool; which worked well with kids and a small pup. The breakfast had eggs, bacon, pancakes, yoghurt, breads, fruit and juice; simply delicious . We would stay again.
Holly
Séjour de 1 nuit en novembre 2023
Cynthia - Director of Guest Services a répondu le 14 nov. 2023
Hello Holly, and thank you for taking time to share feedback about your stay. We are thrilled to read that you enjoyed so many aspects, and we hope to welcome you and your family back soon.
8/10 – Bien
Delane
6 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Delane
Séjour de 2 nuits en novembre 2023
Cynthia - Director of Guest Services a répondu le 9 nov. 2023
Hello Delane, and thank you for taking time to rate your stay. We hope the next time you stay with us we can make it a 10/10!
10/10 – Excellent
Janice
5 nov. 2023
Janice
Séjour de 1 nuit en novembre 2023
Cynthia - Director of Guest Services a répondu le 7 nov. 2023
Hello Janice, and thank you for staying as our guest. It was a pleasure having you and we hope to see you agains soon!
10/10 – Excellent
shelle
Voyage en groupe
5 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Will stay again.
shelle
Séjour de 2 nuits en novembre 2023
Cynthia - Director of Guest Services a répondu le 6 nov. 2023
Hello, and thank you for choosing to stay with us, and for taking the time to leave feedback about your experience. We hope to see you again soon!
10/10 – Excellent
Donna, Atlanta
25 oct. 2023
Donna
Séjour de 4 nuits en octobre 2023
Cynthia - Director of Guest Services a répondu le 14 nov. 2023
Hello Donna, Thank you for the 5/5 rating! We hope to have you stay again.
2/10 – Terrible
Kimberley
24 oct. 2023
Kimberley
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services a répondu le 14 nov. 2023
Hello Kimberley, Thank you for having stayed with us. Wea re sorry that you stay did not meet your expectations, and we hope to have the opportunity to better serve you in the future.
10/10 – Excellent
Margaret
20 oct. 2023
Margaret
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services a répondu le 9 nov. 2023
Hello Margaret, thank you for the 5/5 rating! I am thrilled that you enjoyed your stay and look forward to welcoming you back!
10/10 – Excellent
Arlene
11 oct. 2023
Arlene
Séjour de 2 nuits en août 2023
Cynthia - Director of Guest Services a répondu le 1 nov. 2023
Hello Arlene, and thank you for rating your stay a 5/5! We hope to see you again soon!
8/10 – Bien
Victoria
10 oct. 2023
Victoria
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services and Sales a répondu le 11 oct. 2023
Hello Victoria, and thank you for taking time out of your day to rate your recent stay with us. I am happy to see we were an 8 out of 10, but we hope to see you return soon so that your next stay can be a 10/10!
8/10 – Bien
Eli
7 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Eli
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services and Sales a répondu le 10 oct. 2023
Hello Eli, and thank you for taking the time to share about your recent stay. We are happy that you enjoyed your stay and hope to see you again soon!
10/10 – Excellent
donald
Voyage d’affaires
4 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean & Quiet. I'd recommend.
Clean, quiet and good condition generally. This location has a bar that was closed when I was there so it may not always be as quiet. Not much road noise. Breakfast seating is a little tight, but food was good. The room had a huge walk in shower with a chair, no tub. Easy road access. I'd use it again.
donald
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services a répondu le 5 oct. 2023
Hello Donald, and thank you for taking the time to share about your recent stay! We are thrilled that you enjoyed your time with us and can't wait to welcome you back very soon.
10/10 – Excellent
Vijay
4 oct. 2023
Vijay
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services a répondu le 24 oct. 2023
Hello Vijay, and thank you for the 5/5 rating. Please come stay again soon!
10/10 – Excellent
Voyageur vérifié
Voyage en famille
3 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Microtel Inn & Suites a répondu le 3 oct. 2023
Hello, and thank you for rating us 10/10, we hope to see you again very soon!
10/10 – Excellent
Lorrie
3 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed and pillows were really comfortable ! Shower could use a shelf to put your soap etc. Hair dryer just okay and TV did not have a guide. Staff at front desk came up to help and nope no guide. Googled on iPad. But excellent staff and breakfast in the morning. Wish they had a restaurant but one just across the parking lot. Super easy to get to. Close to Costco and shopping
Lorrie
Séjour de 1 nuit en octobre 2023
Cynthia - Director of Guest Services a répondu le 4 oct. 2023
Hello Lorrie, Thank you so much for taking time to share about your recent stay with us. We are thrilled you enjoyed so many parts of your stay nd value your feedback abou the TV guide. Please know for your next visit, we do have a Bar and Lounge that serves food in our lobby, The Bears Den. We hope to have you stay with us again.
10/10 – Excellent
Catherine
22 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Front desk/check-in was prompt, courteous and very helpful. Restaurant suggestions provided were great. Room was clean, comfortable and quiet. Conveniently located close to major highway and ring road, restaurants and services.
Catherine
Séjour de 1 nuit en septembre 2023
Microtel Inn & Suites a répondu le 24 sept. 2023
Hello Catherine, and thank you for choosing to stay with us. We are thrilled to read that you enjoyed our location, staff and suggestions. We hope to have you stay with us again soon!
10/10 – Excellent
Kim
21 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thankful for the room equipped with a shower for people with disabilities.
Kim
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services a répondu le 28 sept. 2023
Hello Kim, and thank you for taking time out of your day to share thoughts about your recent stay with us. We are thrilled that you found the shower to meet your needs.
8/10 – Bien
Bonny
19 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast area tight. Waited for food to be refilled.
Staff were great.
Bonny
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services a répondu le 19 sept. 2023
Hello Bonny, and thank you for sharing about your recent stay with us. We are thrilled you found staff friendly, and value your feedback about the breakfast area. I will look to include your comments as we make changes in the future.
10/10 – Excellent
Martin
Voyage de couple
17 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Martin
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services a répondu le 18 sept. 2023
Good morning Martin, and thank you for taking time to rate your recent stay. I am thrilled you found our hotel to be a 5/5 and look forward to having you as our guest again.
10/10 – Excellent
Justin
15 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Justin
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services a répondu le 18 sept. 2023
Hello Justin, and thank you for rating your recent stay. I am thrilled you found the hotel to be a 5/5 and hope to welcome you back again very soon.
10/10 – Excellent
Andres
15 sept. 2023
Andres
Séjour de 1 nuit en septembre 2023
Cynthia - Director of Guest Services a répondu le 5 oct. 2023
Hello Andres, thank you for the 5/5 rating! We hope to see you again very soon!