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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with a fitness center and a sauna

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Reception
Exterior
Property amenity
Studio Suite, Lake View
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • Lake view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Pillowtop bed
  • Lake view
  • 947 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Lake view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 947 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Coffee/tea maker
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • TSS Earnslaw Steamship - 19 min walk - 1.6 km
  • Kiwi and Birdlife Park - 3 min drive - 2.0 km
  • Queenstown Mall - 3 min drive - 1.9 km
  • Skyline Queenstown - 3 min drive - 2.1 km
  • Queenstown Gardens - 5 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury eco-certified hotel in the city center
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, tour/ticket assistance, and concierge services
  • A porter/bellhop, a banquet hall, and free newspapers
  • Guest reviews give top marks for the breakfast, pool, and convenient parking
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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May 18 - May 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on May 13, 2025 start from CA $185.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rendezvous Heritage Hotel Queenstown?

Self parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Check-out is at 11:00 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mi (2 km).

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Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, exceptional outlook on the side of a hill overlooking the lake just beautiful
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

8/10 Good

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a good stay here. Our room and bed were comfortable. We used the dining facilities both evenings and found the staff in the dining and bar area to be very friendly and efficient.
Stayed 2 nights in May 2025

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in Queenstown. Quite and convenient hotel
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Short drive to Queenstown. Had a nice dinner here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the hotel and my room has nice view of the lake.
Stayed 1 night in Apr 2025

10/10 Excellent

arran

Liked: Staff & service, amenities, property conditions & facilities
Great facilities and great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. Our entire stay was amazing. Super comfy bed even though it was two beds pushed together. Views were great ! The location close to town and bus stop right outside. Would stay there again !
Stayed 6 nights in Apr 2025

10/10 Excellent

Kerryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room size. Staff were super friendly and helpful. Definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Lake views
Stayed 1 night in Apr 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and staff were super friendly, especially the trainees.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mee Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except the beds are too soft for us
Stayed 2 nights in Apr 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enloyed our stay, the facilities were available early to late & our twin room was lovely, clean, air conditioned. Would liked to have have spent more days.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone here was helpful and friendly. And the meals at dinner were delicious. Special shout out to Sylvester and Jess in the restaurant. It was our anniversary and they made it very special. Thanks guys!
Stayed 6 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Heritage and we loved it. Great views. Room was big and comfortable. Best shower with instant hot water. We didn’t have a car but the bus service at the front of the hotel is excellent to get to and back from town every 15 minutes. We have booked to go back in two months time.
Stayed 6 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our lake view.

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

6/10 Okay

Jared

Liked: Staff & service, amenities
Old hotel. Bed sheets felt itchy and uncomfortable. Good location, 10 mins walk to Queenstown central.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ming-Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to staying!

Great hotel, good service!
Stayed 2 nights in Jan 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeside studio has a beautiful view and a large, well appointed and very comfortable space
Stayed 1 night in Mar 2025

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful stay at Rendezvous Heritage Hotel in Queenstown. The location, charm, and comfort of the hotel made our trip even more special. A heartfelt thank you to Justus, one of the staff members, who went above and beyond to ensure we were well accommodated. His kindness, professionalism, and genuine care made a lasting impression on us. Highly recommend this place for anyone visiting Queenstown!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine A

Liked: Amenities
The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Property slightly tired. Conference facility great view. Food very average. Elevator not working in the building i was in. Inconvenient lugging bags up stairs.
Stayed 2 nights in May 2025