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Hotel Royal William, Ascend Hotel Collection

Star Rating
2.5 out of 5
Photo gallery

Reviews

5/5 Excellent
445 reviews
"The room was very spacious and clean, definitely worth the price! The staff was ..."

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Business Services

Map

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 1 Queen Bed, Non Smoking

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 Queen Bed, Non Smoking

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed, Non Smoking (Efficiency)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details

About this area

Quebec

Located in Quebec's Saint-Roch neighbourhood, Hotel Royal William, Ascend Hotel Collection is in the city centre and near the boardwalk. Le Capitole and Old Port Quebec City are cultural highlights, and travellers looking to shop may want to visit Quartier Petit Champlain and Laurier Quebec. Check out an event or a game at Videotron Centre, and consider making time for Old Quebec Funicular, a top attraction not to be missed.

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 21 min drive

About this property

Hotel Royal William, Ascend Hotel Collection

Quebec hotel in Saint-Roch, near Quebec City Town Hall
Self parking, massage/treatment rooms and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 44 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Guests will also find premium bedding, free local calls and free bottled water.
Hotel Royal William, Ascend Hotel Collection offers 44 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (CAD 0 per 24-hour period)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 16.00 per day
Parking nearby: CAD 16.00 per day

Food and drink

Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: CAD 10.00 per person

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French

Business services

Business centre
Meeting rooms
Conference space (2691 square feet)

Spa

Massage/treatment rooms

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Linens
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 4 PM - 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: CAD 10.00 per person (approximately)
  • Fee for in-room wireless Internet: CAD 0 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 16.00 per day (in/out privileges)
  • Nearby parking fee: CAD 16.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.2

Very Good

5 - Excellent
181
4 - Good
189
3 - Okay
59
2 - Mediocre
12
1 - Poor
4
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very spacious and clean, definitely worth the price! The staff was very polite and helpful; they humored me when I attempted to speak some French that I learned the day before. Breakfast is typically not included but they made an exception for Christmas and Boxing day; at other times it's $10 per person. The breakfast itself was a bit basic and lacked variety; I was slightly disappointed in the absence of eggs and meat, but that's the only downside. Overall we had a wonderful stay and would highly recommend this hotel for tourists.

Stayed 2 nights in Dec. 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Liked it, but don't want to leave a long commentary. Liked it, but don't want to leave a long commentary Liked it, but don't want to leave a long commentary Liked it, but don't want to leave a long commentary Liked it, but don't want to leave a long commentary

    Stayed 2 nights in Oct. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct. 2019

      2/5

      • Disliked: Cleanliness, staff & service, amenities

      Absolutely nothing. We were checked into a room that was obviously used early and they forgot to clean. They got it ready in 5 minutes. The smell of the room is awful which gets worst every time you left and came back. The staffs are very distasteful - not ready for a diverse Canada.

      Stayed 2 nights in Oct. 2019

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