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Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel with a full-service spa and a golf course

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your current months are April, 2024 and May, 2024.
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May 2024

Sheraton Grand Mirage Resort, Port Douglas

Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Property amenity
Property amenity
Room, 1 King Bed, Lagoon View | View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Sheraton Grand Mirage Resort, Port Douglas

8.8

Excellent

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Port Douglas.

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Port Douglas Road, Port Douglas, QLD, 4877
  • Popular LocationCrystalbrook Superyacht Marina6 min drive
  • Popular LocationSugar Wharf6 min drive
  • Popular LocationFour Mile Beach7 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive
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Room options

Studio, 1 King Bed, Ground Floor

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lagoon View

  • 1636 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

  • 1948 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, 3 Bedrooms, Garden View

  • 2260 sq ft
  • Sleeps 6
  • 3 Double Beds

Villa, 4 Bedrooms, Garden View

  • 2411 sq ft
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 King Bed, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Garden View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

  • 560 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access (Direct access to small lagoon pool)

  • 452 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

  • 452 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the area

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is near the beach. The area's natural beauty can be seen at Four Mile Beach and Mossman Gorge Center, while Wildlife Habitat and Hartley's Crocodile Adventures are popular area attractions. Flagstaff Hill and Crystalbrook Superyacht Marina are two other places to visit that come recommended. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Macrossan Street - 4 min drive
  • Flagstaff Hill - 5 min drive
  • Crystalbrook Superyacht Marina - 6 min drive
  • Sugar Wharf - 6 min drive
  • Four Mile Beach - 7 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • Feast Restaurant - 1 min walk
  • Hemingway's Brewery - 5 min drive
  • Wicked Ice Creams - 4 min drive
  • Rattle N Hum - 5 min drive
  • Origin Espresso - 5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Hotel near Four Mile Beach
Located close to Crystalbrook Superyacht Marina and Flagstaff Hill, Sheraton Grand Mirage Resort, Port Douglas provides 18 holes of golf, a swim-up bar, and a grocery/convenience store. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 12 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and RV/bus/truck parking
  • A roundtrip airport shuttle (surcharge), express check-out, and a ballroom
  • Guest reviews give good marks for the beach locale, pool, and helpful staff
Room features
All 295 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18 holes of golf
  • 2 outdoor tennis courts
  • Art gallery
  • Billiards/pool table
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (12,917 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 85.0 per night
Cribs (infant beds) are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas have a pool?

Yes, this property has 12 outdoor pools.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on Mar 20, 2024 start from CA $330.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Mirage Resort, Port Douglas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Grand Mirage Resort, Port Douglas?

Self parking is free at this property.

What time is check-in at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Mirage Resort, Port Douglas?

Check-out is at 11 AM.

Does Sheraton Grand Mirage Resort, Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM–midnight at scheduled times. A fee of AUD 43.00 per person applies.

Where is Sheraton Grand Mirage Resort, Port Douglas located?

Offering direct access to the beach, this Port Douglas hotel is within 3 mi (5 km) of Four Mile Beach, Crystalbrook Superyacht Marina, and Flagstaff Hill. Wildlife Habitat and Sugar Wharf are also within 3 mi (5 km).

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 831 reviews" "
Rating 8 - Good. 213 out of 831 reviews" "
Rating 6 - Okay. 86 out of 831 reviews" "
Rating 4 - Poor. 37 out of 831 reviews" "
Rating 2 - Terrible. 16 out of 831 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Rina

Travelled with partner
Liked: Cleanliness, staff & service
No many options for eating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Beau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, everything beautiful
Stayed 7 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my family first time in Port Douglas.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 5 nights in Dec 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast buffet. Staff were helpful when required as well
Stayed 6 nights in Dec 2023

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Even during the cyclone the team were fantastic and tried their best to keep us informed and try to keep the facilities open. Extremely well done to all the staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cyclone Jasper
Great holiday amazing pools/lagoon rooms were nice. We got out there just before the cyclone
Stayed 1 night in Dec 2023

8/10 Good

Bindi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
Stayed 5 nights in Nov 2023

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0