Pont-a-Celles Vacation Packages

The staff are lovely, best ive come across ever since i started traveling

Nice property. Very thin bath towels. Very slippery shower floor.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

The location appears to be in an area that is in progress, it is a bit out of central Brussels but easily accessible by tram which is right outside the door. Breakfast was good (extra cost), although we weren’t charged for my granddaughter on one day then charged the next, got a bit of attitude from the waitress when confronted. Weird issue with the credit card being declined at check in. The restaurant/bar is noisy at night but we couldn’t hear it in our room. Beds were comfortable and coffee, tea and water provided. Room was always too warm, luckily the window opened. Bathroom was spacious. Overall a decent stay.

The room didnot have an iron, also shaving kits, toothpaste etc were not available. Otherwise, really good experience and the staff was courteous and helpful too.