Castles in Polk County

"Great staff. TV is hit or miss. Check sheets and towels"

"Hot tub is filled in with co crete. First room smelled of mildew and fire alarm chirp from dead battery Second room had major stain on comforter Gallon of milk in refrigerator at breakfast was outdated"

"It’s pretty run down. The door to our room has shifted and was getting stuck trying to open it close it. "

"The staff was incredibly helpful when my TV stopped working. They arrived promptly and fixed the issue in a friendly manner. "

"Staff was very friendly. But, first room had dead bugs in the floor, and looked like someone had just left it. Second room I was moved the was filthy, including a pubic hair covered shower. "

"Nice neighborhood friendly people. "

"The staff was nice.beds were very comfortable.great stay."

"There were definitely some problems, but we did have a nice experience. The “lock box code” that we were sent at 3pm on the day of our stay didn’t get us past the gate. I messaged the host who gave us 2 more codes to use that did help us get in (one was the code to unlock the locks, one was the gate code that didn’t work all the time; we had to have someone jump over the fence and try it from the other side, this worked most of the time but not every time and once we had to cancel our plans because we couldn’t get out). Messaging the host was ok if we had a specific question, though the host response sounded like a computer, not a person. When we said we couldn’t get out, the response was “thank you for letting us know.” Not all the games worked, but that space was nice for the kids. The shower in the room in which I stayed was meant to have an additional sliding glass door, but since one of them was missing, our bathroom got quite wet with a shower. During the last shower, I tried to slide the one door a little and it fell off the tracks, onto me, but I caught it and thankfully it didn’t break. The top kitchen’s stove and oven were a little finicky as well, oven taking a lot longer than I expected it would.The view was wonderful with stunning sunsets and the pool was great."

"Reply quick, huge house, perfect spot, overall great"