Search Apart Hotels in Penfield

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"We needed a place to stop on a long drive and it was adequate for that purpose. The only issue was the mattress. Had a big dii in the middle. Uncomfortable to sleep in. Yhereveas a second floor but NO ELEVATOR. we had to drag our luggage upstairs. Kind of hard for us elderly."

"This is not a perfect hotel, but you definitely get what you pay for! Very decent hotel with wonderful staff, it's legit. I had a suite room that was next to the elevator so there times where it was a little noisy, but for the most part I enjoyed the room; it was clean, it was spacious, comfortable, and it has everything that I needed and more. Free breakfast was very nice too, I really appreciated that. 🙂"

"Room was very clean and spacious, beautiful inside we will book again!"

"Always a great experience"

"It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again."

"Not a luxury hotel but great value for the money! Breakfast variety and quality was wonderful with a personal touch from staff. Very welcoming and restful overall."

"We were picking up a puppy and needed to fly back to California the next day and the room was perfect for our needs. They have a little mini-mart near the front desk that was super helpful. Room was clean and the front desk clerk was very friendly. The only negative was that the fire alarm went off and we were on the third floor—it seemed like the real deal for a minute and everyone piled into the hallway in their jammies. It scared the bejesus put of the puppy. That problem was most likely caused by a guest smoking in their room, so we didn’t hold it against the hotel."

"Our room had a very noisy HVAC system, no microwave oven and our floor had no ice machine. On top of that, the pool was closed."