Piscine extérieure, cabanas gratuites, chaises longues
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Patong Paragon Resort & Spa – Avis

5 out of 5
Patong Paragon Resort & Spa
280 Prabaramee Rd, Patong, Phuket

Avis

7,6

Bien

Note de 10 – Excellent, d’après 89 avis sur 282." "
Note de 8 – Bien, d’après 99 avis sur 282." "
Note de 6 – Acceptable, d’après 51 avis sur 282." "
Note de 4 – Médiocre, d’après 16 avis sur 282." "
Note de 2 – Terrible, d’après 27 avis sur 282." "

8,2/10

Propreté

7,4/10

Service et personnel

8,4/10

Commodités

7,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

FREDERIC

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Conforme
Parfait Choisissez chambre accès piscine : génial
Séjour de 7 nuits en mars 2023
Piyaporn R. a répondu le 30 mars 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 – Excellent

Mehdi

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 9 nuits en février 2020
Tim a répondu le 24 mars 2020
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments. We concentrate to your comment and ongoing upgrades.. We look forward to servicing you on your next trip to Phuket. Best Regards, Pussadee Funngern

8/10 – Bien

Voyageur vérifié

Points faibles : Propreté

6/10 – Acceptable

Nasser

Points forts : Propreté, service et personnel et confort de la chambre.
Hotel bien placé
Clim foctionne pas personne ne parle et comprend un mot en anglais un petit blaze dans le traivail enfin tres bruyant au niveau chambres et rue même côté piscine ménage moyen bref sans plus

10/10 – Excellent

Nats

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Christophe G, st claude

Points forts : Service et personnel, confort de la chambre
proche de la ville et de la plage
comme c etait la deuxieme fois que nous venions dans cet hotel nous avons beneficié d une chambre magnifique de 75 m². la piscine n est pas ensoleillée toute la journée et donne une impression de cour d immeuble entourée des 4 batiments de l hotel. Clientele a 80% chinoise tres bruyante et envahissante. petit dejeuner copieux buffet assez varié.

8/10 – Bien

Jacques

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Hotel bien placé et calme, pas trop d'enfant
On a aimé beaucoup l'accès à la piscine, la grande salle de bain confortable.

6/10 – Acceptable

Voyageur vérifié

Points faibles : Propreté, service et personnel
Ça pourrait être mieux
L'hôtel était assez agréable mais le personnel étaient désagréable et le ménage dans la chambre pas génial

2/10 – Terrible

amel, nogent sur oise

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A déconseillé
Hotel à déconseiller. En arrivant pour le check-ing de la chambre , on me demande mes information Carte Bleu ( pour caution). Personnel pas du tout acceuillant ( on a l'impression de les déranger ) Et pas du tout à l'écoute ( le personnel parlent tres tres peu l'Anglais ). Hotel tres tres bruillant. Matelas du lit inconfortable. Prise à côté des chevets qui ne fonctionne pas . La Chambre a une odeur d'humidité. Le lait pour le corp mît à disposition à une odeur de périmé. Tres grande piscine mais entouré de 4 bâtiments qui cache le soleil du coup 1/10 de la piscine est ensoleillé. Sur le descriptible de la chambre il y a écrit " à disposition fer et table a repasser" , lorsqu'on fait la demande au personnel de l'hôtel , on nous répond qu'il n'y en a pas. C'est honteux de la part d'un hotel 4 étoiles. Qui ne vaut même pas 2 étoiles . Le petit déjeuner est servi jusqu'à 10h30, et à 10h20 ils commencent à débarrasser avec un vacarne insupportable pour les clients qui continu à déjeuner. J'ai séjourné dans plusieurs hotel tres bien en thailande et celui-ci fut le pire.

2/10 – Terrible

Richard Ricky, Montréal Qué

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel 4 étoile main pour moi c'est juste 1 étoile
Piscine très sale, aucun entretien batiment, chambre, ...

6/10 – Acceptable

Agnès, Paris

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Décevant sur certains points
Personne ne maîtrise l'anglais dans cet hôtel! très difficil de se faire comprendre. La wifi fonctionne très mal dans les chambres. L'hôtel commence à prendre de l'âge. La télévision est très vieille. La chambre est très cher pour ce que c'est. La piscine cependant est très belle. La situation au nord de Patong est parfaite.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

jean marc

Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
bonne situation
personnel ne parlant pas beaucoup anglais, la chambre n'a pas été nettoyée tous les jours. tout est payant même la reconfirmation du billet

6/10 – Acceptable

AZIZ, PARIS

Points forts : Propreté, confort de la chambre
LOIN
Trop cher pqr rapport aux autres hotel des environs par rapport au standing , situation mauvaise, je deconseille fortement...

8/10 – Bien

Anonymous

Points forts : Service et personnel
Le personnel est sympathiques
Le personnel est sympathiques et réactif, le plus c'est la situation de l'hotel idéal pour les familles en quetes de quiétude. les chambres sont belles et bien équipées (sdb spacieuse). La restauration est de qualité et le petit déjeuner très copieux et très diversifié.

10/10 – Excellent

PASCAL, ETAULES FRANCE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
SEJOURS A PHUKET
TRES BON HOTEL .BIEN SITUE , NON LOIN DU CENTRE TOUT EN ETANT AU CALME

8/10 – Bien

Anonymous

Points forts : Propreté
Points faibles : Service et personnel
nouveau hotel confortable bien
nouveau hotel confortable bien situé mais un service défaillant et un presonnel pointilleux désagréable .

8/10 – Bien

Elaine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was awesome
Séjour de 1 nuit en mai 2024
Tim a répondu le 13 mai 2024
Thank you so much for the awesome review, Elaine. We're so glad to hear that you were satisfied with our breakfast. Our team is committed to delivering high quality service, and your feedback is a great encouragement to us. We've passed your kind words on to the whole team and hope to serve you again soon!

8/10 – Bien

TAKAKO

Voyage de couple
Points forts : Propreté, service et personnel
It was nice that the free breakfast was a little different every day. Multigrain bread is very delicious. A chef cooks for over 200 people by himself. There aren't many shops nearby, but if you're going to the beach, it's not too noisy, so it's recommended. The room and bathroom were very spacious and comfortable, but there weren't many electrical outlets and it felt a little bit dated.But it’s very clean, recommended for people who don't require many amenities.
Séjour de 2 nuits en mai 2024
Tim a répondu le 12 mai 2024
Thank you for your kind words, Takako. We're really grateful and appreciate you taking the time to share your experience with us. We've passed your kind words on to the whole team. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you for staying with us and hope to serve you again soon!

10/10 – Excellent

Inderdeep

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
Séjour de 4 nuits en avril 2024
Tim a répondu le 6 mai 2024
Thank you so much for the awesome review. We greatly appreciate your support and are thrilled to know that you enjoyed your time at Patong Paragon Resort & Spa. We've passed your kind words on to the whole team and hope to serve you again soon!

10/10 – Excellent

Susanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
Séjour de 6 nuits en avril 2024
Tim a répondu le 5 mai 2024
Thank you so much for taking the time to give us the awesome review, Susanne. Your feedback is extremely valuable to us. We're glad to hear that our team's performance exceeded your expectations. We've passed your feedback on to the whole team and hope to serve you again soon!

8/10 – Bien

Cassandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
Séjour de 5 nuits en avril 2024
Tim a répondu le 22 avr. 2024
Thank you so much for the awesome review, Cassandra. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guest. We hope to serve you again soon!

4/10 – Médiocre

Anthony

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
Séjour de 3 nuits en mars 2024
Tim a répondu le 18 mars 2024
Thank you for your time to share your experience with us, Anthony. Your feedback is extremely valuable to us. I'm truly sorry to read the issue you experienced! We sincerely apologize that our service was not satisfactory for you. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you again for your feedback and look forward to another chance to serve you!

10/10 – Excellent

Johnny

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 9 nuits en mars 2024
Tim a répondu le 17 mars 2024
We're really grateful and appreciate you taking the time to share your rating with us. We're glad to hear that you were satisfied with your experience. We look forward to seeing you again soon.

10/10 – Excellent

Robert, Wien

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Schönes Hotel und liebe Angestellte
Séjour de 12 nuits en février 2024
Tim a répondu le 17 févr. 2024
Thank you for your kind words. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,Patong Paragon Team

10/10 – Excellent

Miffy

Séjour de 2 nuits en février 2024
Tim a répondu le 16 févr. 2024
"Thank you for your kind words! We're glad you're happy with our product and service".Thank you once again for your stay and your feedback and look forward to welcoming you back to Patong Paragon Resort & Spa.

10/10 – Excellent

Naylah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
Séjour de 4 nuits en janvier 2024
Tim a répondu le 19 janv. 2024
Thanks for the awesome review about Patong Paragon Resort & Spa, Naylah. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 – Bien

Mardi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en décembre 2023
Tim a répondu le 12 janv. 2024
“Thanks so much for sharing your experience with us.We hope to see you again soon.”

10/10 – Excellent

KAYO

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
立地も良くビーチからすぐでホテルも清潔で広くてとても素晴らしい
Séjour de 3 nuits en janvier 2024
Tim a répondu le 11 janv. 2024
Thanks for the awesome review about Patong Paragon Resort & Spa,Kayo. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Excellent

Kristie Leigh

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Yes the bed was hard, we called it a slab, but not once did we wake with a sore back. Will absolutely stay here again
Séjour de 14 nuits en novembre 2023
Tim a répondu le 29 nov. 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Kristie. We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Excellent

Marcus Phillip

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean easy to get too close to the beach
Séjour de 8 nuits en novembre 2023
Tim a répondu le 22 nov. 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Marcus Phillip. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 – Acceptable

SHODA

Séjour de 5 nuits en novembre 2023
Tim a répondu le 18 nov. 2023
Dear Shoda,Thank you for taking the time to review our property, your comments are very much valued. Your score motivate our team to work hard .Our goal is always to exceed your expectations! We look forward to seeing you on your next trip to Phuket!Sincerely,Management Team,Patong Paragon Resort & Spa

10/10 – Excellent

Wayne, Birmingham

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
Séjour de 21 nuits en octobre 2023
Tim a répondu le 15 nov. 2023
Dear Wayne,Thank you for taking the time to review our property, your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Thank you for the comment TV program packages, actually all rooms use Smart TV include: Wi-Fi or Ethernet internet connectivity, Featured streaming services, provides your favorite VDO (video on demand) services such as Netflix, Amazon Prime video, and Youtube Plus, you can get access to music. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!With much appreciation,Management TeamPatong Paragon Resort & Spa

6/10 – Acceptable

David

Points forts : Propreté, service et personnel
Séjour de 7 nuits en novembre 2023
Tim a répondu le 16 nov. 2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Excellent

Claire

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
Séjour de 9 nuits en octobre 2023
Tim a répondu le 9 nov. 2023
Dear Claire,We’re really grateful and appreciate you taking the time to share your experience with us. Especially, the service team is excellent, which keeps us so motivated to continue doing what we’re doing, we’re so happy to hear that you had a great experience. We look forward to servicing you again on the next trip to Phuket with our hospitality service. Management Team,Patong Paragon Resort & Spa

10/10 – Excellent

Natalia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, warm staff and good food. Convenient zone. A bit noisy due to the street traffic
Séjour de 3 nuits en octobre 2023
Piyaporn R. a répondu le 17 oct. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 – Terrible

Noriomi, KAWASAKISHI KAWASAKIKU

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
今回プーケットの滞在で宿泊しました。五つ星のホテルということでとても楽しみにしていましたが、スタッフの対応、設備の古さ、サウナが使えない、その他清潔感が全くない、すべての目において五つ星とは絶対呼べないクオリティーだった。もう二度と宿泊しない。
Séjour de 1 nuit en septembre 2023
Piyaporn R. a répondu le 20 sept. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 – Excellent

Jettie de

Voyage de couple
Points forts : Commodités
Schoon en goede service. Mooi hotel alleen jammer geen stopcontact naast je bed om telefoon op te laden .
Séjour de 13 nuits en septembre 2023
Piyaporn R. a répondu le 20 sept. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 – Excellent

Denean

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
Séjour de 4 nuits en juillet 2023
Piyaporn R. a répondu le 18 sept. 2023
You're most welcome! We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. We look forward to having you back soon!

2/10 – Terrible

Mohammad, Andover

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Rude and unprofessional employees , everything old in the hotel , no English chanel , hotel makes me pay for the plastic door key
Séjour de 1 nuit en septembre 2023
Piyaporn R. a répondu le 8 sept. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. As per our policy if guest lost the key card we have addtional charge as we inform upon check in.

6/10 – Acceptable

Ashish

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en août 2023
Piyaporn R. a répondu le 5 sept. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

8/10 – Bien

Paul

Points forts : État et installations de l’hébergement
Séjour de 2 nuits en juillet 2023
Piyaporn R. a répondu le 2 août 2023
Thank you for choosing our hotel for your recent stay in Phuket! We hope you’ll book Patong Paragon Resort & Spa once again! Looking forward to welcoming you again soon.

6/10 – Acceptable

Adam

Séjour de 1 nuit en juillet 2023
Piyaporn R. a répondu le 25 juill. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Leonie

Séjour de 6 nuits en juillet 2023
Piyaporn R. a répondu le 22 juill. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

4/10 – Médiocre

Min W

Séjour de 2 nuits en juillet 2023
Piyaporn R. a répondu le 10 juill. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel.

8/10 – Bien

Laura

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.
Piyaporn R. a répondu le 6 juill. 2023
hank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 – Excellent

HITOMI

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
プールアクセスルーム最高でした。 海も近く、リゾート気分を満喫！ チェックイン後に、1泊から2泊へ変更させてもらいましたが快く対応してくれた。 チェックインも早く着いたが対応してくれて良かった。 目の前にレストランやコンビニがあり、ランドリーサービスも近くにあるのでとても便利でした！ また来たいです。
Séjour de 1 nuit en juin 2023
Piyaporn R. a répondu le 29 juin 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 – Terrible

Christian Nicolas

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
No spa, and it says on their website that they have a spa. Poor breakfast Beds are terrible Overall service really bad
Séjour de 13 nuits en juin 2023
Piyaporn R. a répondu le 21 juin 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 – Excellent

Rhyes

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.
Séjour de 2 nuits en mai 2023
Piyaporn R. a répondu le 6 juin 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 – Bien

Rossana

Points forts : Propreté, service et personnel
Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.
Séjour de 2 nuits en juin 2023
Piyaporn R. a répondu le 7 juin 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.