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Comfort Inn Ottawa East

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Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds

Overview of Comfort Inn Ottawa East

Comfort Inn Ottawa East

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1252 Michael St, Ottawa, ON, K1J7T1

Explore the area

  • Popular LocationSt. Laurent Centre7 min walk
  • Popular LocationPerley and Rideau Veterans' Health Centre4 min drive
  • Popular LocationLe Cordon Bleu Ottawa Culinary Arts Institute6 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)17 min drive

Choose dates to view prices

About this area

Ottawa

Located in Ottawa, Comfort Inn Ottawa East is in a shopping district and near a train station. Canada Aviation and Space Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

What's nearby

  • St. Laurent Centre - 7 min walk
  • Perley and Rideau Veterans' Health Centre - 4 min drive
  • University of Ottawa - 4 min drive
  • Le Cordon Bleu Ottawa Culinary Arts Institute - 6 min drive
  • Canada Aviation and Space Museum - 6 min drive

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 4 min drive
  • Bayview Station - 8 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • Lone Star Texas Grill — 3 min walk
  • Pizza Pizza — 6 min walk
  • Pho Vietnam — 6 min walk
  • Palki Cuisine of India — 7 min walk
  • Silk Road — 8 min walk

About this property

Comfort Inn Ottawa East

Eco-friendly Ottawa hotel in Ottawa Division with free breakfast
A 24-hour business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, multilingual staff, and a lobby fireplace are onsite. All 68 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from July 5 2021 to September 30 2021 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs and cats welcome
1 per room (up to 25 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 117 out of 666 reviews
5 - Excellent 18%
Rating 4 - Good. 240 out of 666 reviews
4 - Good 36%
Rating 3 - Okay. 182 out of 666 reviews
3 - Okay 27%
Rating 2 - Poor. 86 out of 666 reviews
2 - Poor 13%
Rating 1 - Terrible. 41 out of 666 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
Because of the construction on the location, the experience was disappointing.
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Was under construction which we were aware of at time of booking, but it was worse than we could have imagined. Access to front desk was limited. Huge lines. Worst part was we didnt get ground floor rooms as requested. The only reason we stayed at motel as opposed to hotel waa to have access to room from parking lot. I called hotel directly to explain this after booking. Considering the ridiculous price we paid for mediocre accomodations we werent happy
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was under construction. This was not indicated when booking. Free breakfast was a bag breakfast. I selected this property over another specifically for breakfast. Location was good. 10 minute drive downtown.
Stayed 2 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities
Conveniently located.
Stayed 1 night in Aug 2021

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2021