Comfort Inn Ottawa East

Photo gallery for Comfort Inn Ottawa East

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Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds
Egyptian cotton sheets, premium bedding, pillowtop beds

Overview of Comfort Inn Ottawa East

Comfort Inn Ottawa East

2.5 star property
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1252 Michael St, Ottawa, ON, K1J7T1

Explore the area

  • Popular LocationSt. Laurent Centre7 min walk
  • Popular LocationPerley and Rideau Veterans' Health Centre4 min drive
  • Popular LocationLe Cordon Bleu Ottawa Culinary Arts Institute6 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)17 min drive

Choose dates to view prices

About this area


Comfort Inn Ottawa East is located in Industrial Park, a neighborhood in Ottawa, and is in a shopping district and near a train station. Canada Aviation and Space Museum and National Gallery of Canada are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

What's nearby

  • St. Laurent Centre - 7 min walk
  • University of Ottawa - 3 min drive
  • Perley and Rideau Veterans' Health Centre - 4 min drive
  • Le Cordon Bleu Ottawa Culinary Arts Institute - 6 min drive
  • Canada Aviation and Space Museum - 6 min drive

Getting around

  • Ottawa Station - 4 min drive
  • Carling Station - 6 min drive
  • Ottawa International Airport (YOW) - 17 min drive


  • Lone Star Texas Grill - 3 min walk
  • Palki Cuisine of India - 7 min walk
  • Tim Hortons - 7 min walk
  • Silk Road - 8 min walk
  • Perkins - 9 min walk

About this property

Comfort Inn Ottawa East

Eco-friendly Ottawa hotel in Industrial Park, near St. Laurent Centre
A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. All 68 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)


  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking


  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge


  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 25 per pet, per night
Welcoming dogs and cats only
1 per room (up to 25 lbs)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 130 out of 727 reviews
5 - Excellent 18%
Rating 4 - Good. 254 out of 727 reviews
4 - Good 35%
Rating 3 - Okay. 198 out of 727 reviews
3 - Okay 27%
Rating 2 - Poor. 95 out of 727 reviews
2 - Poor 13%
Rating 1 - Terrible. 50 out of 727 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I booked a nonsmoking room. The room smelled like an ashtray. Nonsmoking to me means no one has smoked in the room. They charged me $25 tax as I had 2 dogs with me. I expected the charge. I think because I had dogs they put me in a smoking room. I’ll be sure to note this on dog vacation web sites
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was not informed that the breakfast (included in price) would be affected given that the motel was undergoing renovations. The price of $165 cdn was very high for what we received - breakfast was offered in a plastic bag and no coffee was available in the rooms. Very disapointing.
Stayed 1 night in Mar 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and liked there cancellation policy. With so much uncertainty in the world, flexibility until the day of travel is what made me choose this hotel.
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group was very pleased with how accommodating the Comfort Inn Ottawa east was to anyone who had checked in to attend the Ottawa mandates protests! They did not hold any ill will against us protestors and the hotel was FULL to the brim of happy smiling Canadians celebrating and protecting their freedoms we enjoy so much! I would happily recommend This particular Comfort Inn East and my group will return and chose this hotel first if available. They are renovating so you can see the signs of this when you look around the hotel however imo that is understanding for any business that in the midst of upgrading their facilities. We were very happy with our stay and all the services the staff provided and how they went above and beyond to help us with navigating transportation to the downtown core and guided us to restaurants ect that were close by for meals and items we may of needed from stores that were close by the hotel! VERY Happy returning Customer here!
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Feb 2022