Title: Biwako Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179215&destination=Otsu%2C+Shiga+Prefecture%2C+Japan&selected=6237155&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwako Hotel Discover your own slice of serenity by unwinding at this tranquil hotel oasis. Dip into a soothing hot spring or savor flavors from four restaurants. ## Photo gallery for Biwako Hotel ![Hot springs - Biwako Hotel (Otsu)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/10a82924.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board - Biwako Hotel (Otsu)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9e24af6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Biwako Hotel (Otsu)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/70d24cdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Biwako Hotel (Otsu)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/3c8c8a61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking | Lake view - Biwako Hotel (Otsu)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/6d3c8450.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwako Hotel, with its serene garden and rooftop terrace, is an inviting retreat near Otsu Port. Unwind in the sauna or take a dip in the seasonal outdoor pool; enjoy Japanese cuisine at one of the 4 on-site restaurants and explore nearby Biwako Flower Fountain and Lake Biwa Canal. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar. 16 - Mar. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Deluxe Twin Room \[Non-Smoking\] - Lake View (40sqm) ![Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/89a5720d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room \[Non-Smoking\] - Lake View (40sqm) 8.6 Excellent 19 reviews ### Highlights Air conditioning TV Blackout drapes/curtains Toilet with electronic bidet Private bathroom Shower/tub combination Hair dryer Free bottled water - Lake view - 430 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Double Room \[Non-Smoking\] - Lake View (30sqm) ![Deluxe Double Room [Non-Smoking] - Lake View (30sqm)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/d56bfe0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room \[Non-Smoking\] - Lake View (30sqm) 10.0 Exceptional 3 reviews ### Highlights Air conditioning TV Blackout drapes/curtains Toilet with electronic bidet Private bathroom Shower/tub combination Hair dryer Free bottled water - Lake view - 322 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Premium Luxury Twin Room AQUA with Lounge Access \[Adult-Only\], Non-Smoking ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/eef75cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Luxury Twin Room AQUA with Lounge Access \[Adult-Only\], Non-Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Club Lounge TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Bathrobes Shower/tub combination - Lake view - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room \[Non-Smoking\] - Lake View (33sqm) ![Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9885b4d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room \[Non-Smoking\] - Lake View (33sqm) 10.0 Exceptional 2 reviews ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Private bathroom Shower/tub combination Hair dryer - Lake view - 355 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Twin Room \[Non-Smoking\] - Lake View (40sqm) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/026725d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room \[Non-Smoking\] - Lake View (40sqm) 10.0 Exceptional 6 reviews ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Private bathroom Shower/tub combination Hair dryer - Lake view - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Superior Twin Room \[Non-Smoking\] - Lake View (33sqm) ![Superior Twin Room [Non-Smoking] - Lake View (33sqm)](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/40b81a31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room \[Non-Smoking\] - Lake View (33sqm) 10.0 Exceptional 1 review ### Highlights Air conditioning TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Private bathroom Shower/tub combination Hair dryer - Lake view - 355 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Floor Lumina Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9dacc5a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Floor Lumina Twin Room - Sleeps 3 ### View all photos for Premium Luxury Twin Room VISTA with Lounge Access \[Adult-Only\], Non-Smoking ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9e24af6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Luxury Twin Room VISTA with Lounge Access \[Adult-Only\], Non-Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Club Lounge TV Separate bedroom Blackout drapes/curtains Private bathroom Shower/tub combination Bathrobes - Lake view - 452 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Floor Lumina Twin Room(33㎡) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/4fe60be5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Floor Lumina Twin Room(33㎡) - Sleeps 2 ### View all photos for Deluxe Floor Lumina Twin Room(40㎡) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/cb7fe588.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Floor Lumina Twin Room(40㎡) - Sleeps 3 ### Premium Luxury Twin Room Vista With Lounge Access \[Adult-Only\], Non-Smoking - Sleeps 2 ### Premium Luxury Twin Room Aqua With Lounge Access \[Adult-Only\], Non-Smoking - Sleeps 2 ### View all photos for Superior Floor Natura Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/w660h439x0y1-5b3c547f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Floor Natura Twin Room - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hotel.h6237155.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hotel.h6237155.Hotel-Information) ## About the area Located in Otsu, Biwako Hotel is in the city center and on a lake. Biwako Flower Fountain and Mii-dera are notable landmarks, and the area's natural beauty can be seen at Lake Biwa Canal and Mount Hiei. Otsu Port and Omi Shrine are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. [Visit our Otsu travel guide](https://www.expedia.ca/Otsu.dx179215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.01022%2C135.86826&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=97GU7RRJbgal6yLjr497KvGsALI=) 2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041 ### What's nearby - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/6103952/3cc4b171-351c-474e-98d6-0d96e58623dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Biwako Hall 10 min walk \- 0.9 km - ![Lake Biwa Canal at Okazaki district, Kyoto, Japan.; Shutterstock ID 748088362; purchase_order: SF 06557000; job: ; client: ; other:](https://images.trvl-media.com/place/553248635023365943/71e2a100-dd29-4d85-a7b3-57d8ac4adc63.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Biwa Canal 11 min walk \- 1.0 km - ![Mii-dera](https://images.trvl-media.com/place/553248621532772153/927cf99b-3031-4556-90cd-b8c2c12117a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mii-dera 20 min walk \- 1.7 km - Otsu Port 5 min walk \- 0.4 km - Otsu City Museum of History 4 min drive \- 2.3 km ### Getting around - Biwako-Hamaotsu Station 9 min walk - Higashino Station 9 min drive - Itami Airport (ITM) 61 min drive ### Restaurants - 天下ご麺 大津店 9 min walk - 湖の駅 おいしや 6 min walk - モダン・ミール（近江牛グリルバー） 7 min walk - 寿司おうみ 2 min walk - コーヒールーム 尊 10 min walk ## About this property ### Biwako Hotel Upscale hotel near Otsu Port Located close to Biwako Flower Fountain and Lake Biwa Canal, Biwako Hotel provides an indoor mineral hot spring (onsen), a rooftop terrace, and a coffee shop/cafe. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon. You'll also find perks like: - A seasonal outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and bike rentals - Hot springs on site, an electric car charging station, and wedding services Room features All 175 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Toilets with electronic bidets, shower/tub combinations, and hair dryers - Heating, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1080000/1071700/1071609/64f667d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Otsu Prince Hotel Otsu - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews CA $87 CA $110 total Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=1071609&PinnedHotelID=1071609&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17710000/17705700/17705639/7b122e20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Marriott Hotel Moriyama - 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Electric car charging station on site - Height restrictions apply for onsite parking - Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM - Train station shuttle at scheduled times - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children - 4 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - HOSHI - OHMI - The Garden ### Things to do - Bicycle rentals - Children's pool - Hot springs - Seasonal outdoor pool ### Family friendly - Children's pool - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference space ### Outdoors - Barbecue grill - Garden - On a lake - Rooftop terrace ### Spa - Hot springs - Public bath open from 2:00 PM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 12 floors - Banquet hall - Built in 1998 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Shower/bathtub combination - Toilet with electronic bidet - Towels provided ### Entertainment - TV ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Meals are not included in the room rate for children ages 3 years and younger whose stay is included Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults, and JPY 1750 to 2750 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from July to August Pool access available from 9:00 AM to 5:00 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Parking height restrictions apply Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in ### Property is also known as Biwako Hotel Biwako Hotel Otsu Biwako Otsu Biwako Biwako Hotel Otsu Biwako Hotel Hotel Biwako Hotel Hotel Otsu ## Frequently asked questions ### Does Biwako Hotel have a pool? ### How much does it cost to stay at Biwako Hotel? ### Is Biwako Hotel pet-friendly? ### How much is parking? ### What time is check-in at Biwako Hotel? ### What time is check-out at Biwako Hotel? ### Where is Biwako Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Biwako Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 411 8 - Good 193 6 - Okay 28 4 - Poor 13 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Mari Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay Breakfast was amazing ##### Mari Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Misty Jun 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel and staff with great food options ##### Misty Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### ? Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, good location with great view at reasonable price. Nice lake view public bath. ##### ? Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Anne Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀 ##### Anne Stayed 2 nights in Dec 2024 ### 8/10 Good #### Lyle Dec 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay Excellent shuttle bus transportation to and from the train station. ##### Lyle Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### David N Apr 15, 2025 Liked: Amenities A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka ##### David N Stayed 4 nights in Apr 2025 ### 8/10 Good #### Bronwyn Nov 15, 2025 Liked: Cleanliness, staff & service, amenities The room was spotless and had great views over the harbour. It was a pity there were no chairs to sit on the small balcony. Another chair in the room was needed. The hotel is close to train transport which is why we chose it. We dtayed 4 nights and ate once at the restaurant. The receprion staff were very kind to microwave supermarket meals we purchased. ##### Bronwyn Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Udo Nov 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance. ![](https://a.travel-assets.com/ugc/hotel-reviews/7fcd538f-6c89-4f55-b3bb-4e8ac230cdee-1764302073380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08c6a3d7-b1e8-4d4f-9b7a-4c2df98262ce-1764302072825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8a1e9b4-780e-4849-a356-d6cc8d4c9550-1764302072656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Udo Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Vince Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it ![](https://a.travel-assets.com/ugc/hotel-reviews/b59d6a6a-5767-4299-8194-3ceacfe41206-1757044836648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vince Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Yan Por Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good environment. See view is beautiful. ##### Yan Por Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Gafyn Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️ ##### Gafyn Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Etsuko May 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious. ##### Etsuko Stayed 1 night in May 2024 ### 10/10 Excellent #### Christopher May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lake view unobstructed Lake view room worth it huge room . And the hotel onsen has a great view of the lake ##### Christopher Stayed 1 night in Mar 2024 ### 8/10 Good #### Yet man Oct 4, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### A relaxing trip Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience ![](https://a.travel-assets.com/ugc/hotel-reviews/662713D10FC009BA8B69866B50185031C27A36B41696399228859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1A2B74C479D697CFD6DF4A6C05A7EC5DDE0060F41696399229648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yet man Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Tamsin Jun 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks! ##### Tamsin Stayed 1 night in Jun 2024 ### 8/10 Good #### Patrick Jan 10, 2025 Liked: Staff & service, property conditions & facilities, room comfort The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more. ##### Patrick Stayed 2 nights in Jan 2025 ### 8/10 Good #### Yoko May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The renovation was good enough, the staffs were very nice, the room had a nice view, and the Onsen was super clean and efficient. But I wonder what happened to the porter service. When we checked out, I could not find anyone helped our luggages. ##### Yoko Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jackson Aug 23, 2025 Liked: Amenities Absolutely delightful experience! ##### Jackson Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Honcy Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful English speaking staffs! Well maintained facilities and building! ##### Honcy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### David Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !! ##### David Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Yuki Nov 1, 2024 Liked: Staff & service Disliked: Property conditions & facilities Normal hotel ##### Yuki Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Yurie May 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel upgraded our room so the view was great! Only thing I was disappointed was Onsen. I was expecting a bigger hot tub and better Biwako view from Onsen. ##### Yurie Stayed 1 night in May 2025 ### 8/10 Good #### Josephine Mar 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shuttle service available to and from Otsu station. Spacious room and great public bath. ##### Josephine Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Wenchi Apr 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and great view It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here. ##### Wenchi Stayed 1 night in Apr 2023 ### 10/10 Excellent #### makiko Mar 11, 2026 Liked: Cleanliness, staff & service, property conditions & facilities スタッフの対応も親戚で洗練されており、お部屋も快適、特に朝食は種類も豊富で素晴らしかった！ ##### makiko Stayed 1 night in Mar 2026 ### Expedia's Latest Trends ### Hotels > - [Fujikawaguchiko Resort Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-Kawaguchiko-Resort-Hotel.h46055760.Hotel-Information) > - [Urban Hotel Kusatsu](https://www.expedia.ca/Kusatsu-Hotels-Urban-Hotel-Kusatsu.h4077704.Hotel-Information) > - [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > - [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > - [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > - [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > - [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > - [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > - [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > - [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > - [HaoSTAY](https://www.expedia.ca/Kofu-Hotels-HAOSTAY.h42541370.Hotel-Information) > - [Wa no retreat Hitoiki](https://www.expedia.ca/Nagahama-Hotels-Wa-No-Retreat-Hiroaki.h99786159.Hotel-Information) > - [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > - [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > - [Beppu SUGINOI HOTEL](https://www.expedia.ca/Oita-Hotels-Suginoi-Hotel.h2897957.Hotel-Information) > - [Grand Mercure Lake Biwa Resort & Spa](https://www.expedia.ca/Nagahama-Hotels-Hotel-Resorts-NAGAHAMA.h11785992.Hotel-Information) > - [AMANE RESORT SEIKAI](https://www.expedia.ca/Oita-Hotels-Shiosai-No-Yado-Seikai.h11520917.Hotel-Information) > - [HOTEL R9 The Yard Higashiomi](https://www.expedia.ca/Higashiomi-Hotels-HOTEL-R9-The-Yard-Higashiomi.h74128416.Hotel-Information) > - [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > - [The Garden](https://www.expedia.ca/Kofu-Hotels-THE-GARDEN.h48191842.Hotel-Information) > - [HOTEL ANTEROOM Naha](https://www.expedia.ca/Okinawa-Hotels-HOTEL-ANTEROOM-NAHA.h42283738.Hotel-Information) > - [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > - [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > - [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > - [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > - [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > - [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > - [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > - [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information)