Title: Biwako Hanakaido - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwako Hanakaido Hotel with 2 restaurants, near Lake Biwa ![Courtyard](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fc37b352.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/35b214c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/653bae2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Style Room with Open-Air Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fe1af7a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Style Room with Open-Air Bath | Bathroom](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/acc74227.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwako Hanakaido offers a peaceful escape near Lake Biwa. Rejuvenate in the indoor mineral hot spring, enjoy soothing aromatherapy treatments, and dine at two Japanese restaurants. The property includes a library, bar, and high-speed WiFi for staying connected. 9.4 Exceptional ## Popular amenities - - Room service - Bar - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 16 of 16 rooms ![Japanese-Western Style Special Suite with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/b1d8eebb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite with Open-Air Hot spring Bath ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Spring water bathtub Bidet - 1038 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ![Japanese-Western Style Room with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/716318d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Hot spring Bath 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Spring water bathtub Bidet - 684 sq ft - Sleeps 6 - 4 Twin Futons and 2 Large Twin Beds ![Japanese-Western Style Room with Open-Air Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fe1af7a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Separate bathtub and shower Bidet - 560 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ![Japanese-Western Style Room](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c9759fdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room 9.6 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 661 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ![Japanese Style Room 10 tatami](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/896838c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 10 tatami 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Separate bathtub and shower Bidet - 449 sq ft - Sleeps 5 - 5 Twin Futons ![Japanese Style Room 8 tatami](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/567af139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 8 tatami 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 394 sq ft - Sleeps 4 - 4 Twin Futons ![Twin Room with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/76eba048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Open-Air Hot spring Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Spring water bathtub Bidet - 449 sq ft - Sleeps 2 - 2 Large Twin Beds ![Twin Room](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/a37e458c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 394 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/1f581b61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room With An Open-Air Hot Spring Bath - Sleeps 2 ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e7b71b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Standard Suite With An Open-Air Hot Spring Bath - Sleeps 6 ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/47b21cc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite With Open-Air Hot Spring Bath - Sleeps 4 ![Bathroom](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/46157ca8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (10 Tatami) - Sleeps 4 ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c2827c88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room With Open-Air Bath - Sleeps 6 ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e06c3680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ![Dining](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/de70f578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (8 Tatami) - Sleeps 3 ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/4e9fbab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room (2 Beds) - Sleeps 6 ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/34000000/33780000/33777100/33777060/9eed22f3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitsui Garden Hotel Kyoto Station Shimogyo Ward - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.08914%2C135.89241&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Lk_57YLMSHGU01E0X47X-W-y1UE=) 1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101 #### What's nearby - Ogoto Onsen - 1 min walk - 0.1 km - Hiei-zan & Enryaku-ji - 11 min drive - 5.6 km - Enryakuji Temple - 21 min drive - 12.8 km - Sanzen-in Temple - 22 min drive - 20.2 km - Mount Hiei - 23 min drive - 12.2 km #### Getting around - Ogotoonsen station - 15 min walk - Kansai Intl. Airport (KIX) - 109 min drive #### Restaurants - ‪スシロー 大津堅田店 - ‬3 min drive - ‪麺屋 聖〜kiyo〜 - ‬13 min walk - ‪中華そば 殿 雄琴店 - ‬3 min drive - ‪麺屋昊鶏 - ‬3 min drive - ‪雄琴　ACE - ‬14 min walk ## About this property ### Biwako Hanakaido Hotel near Lake Biwa At Biwako Hanakaido, you can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in aromatherapy or a massage. Be sure to enjoy Japanese cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and a bar. Other perks include: - Free self parking - Japanese breakfast (surcharge), hot springs on site, and free newspapers - A banquet hall, luggage storage, and multilingual staff - Guest reviews say great things about the helpful staff Room features All guestrooms at Biwako Hanakaido feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Showers, bidets, and free toiletries - Balconies, refrigerators, and electric kettles ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/8000000/7030000/7028200/7028149/3aac26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumotokan Otsu - Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 710 reviews CA $344 CA $381 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=7028149&PinnedHotelID=7028149&HadPinnedHotel=true®ionId=-1&adults=2) ![Deep-tissue massages, Thai massages, facials, reflexology](https://images.trvl-media.com/lodging/4000000/3850000/3844100/3844038/6df90280.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Ryokusuitei Otsu - Hot tub - Spa - Parking included - Free WiFi 9.0 Wonderful 499 reviews CA $288 CA $319 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3844038&PinnedHotelID=3844038&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Single Beds, Non Smoking (View)](https://images.trvl-media.com/lodging/18000000/17710000/17705700/17705639/931615a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Marriott Hotel Moriyama - 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Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5567169&PinnedHotelID=5567169&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1080000/1071700/1071609/0a02e15f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Otsu Prince Hotel Otsu - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $206 CA $257 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1071609&PinnedHotelID=1071609&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5070000/5061800/5061725/e9a4706b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dantoukan Kikunoya Ogoto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 111 reviews CA $299 CA $334 total Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=5061725&PinnedHotelID=5061725&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9e24af6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Hotel Otsu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 621 reviews CA $167 CA $204 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/45000000/44770000/44762100/44762017/9d8a8a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Onyado Nono Kyotoshichijo Natural Hot Springs Shimogyo Ward - Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 3,655 reviews CA $226 CA $251 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=44762017&PinnedHotelID=44762017&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/26000000/25790000/25781100/25781057/71d5f27b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Koo OotsuHyakucho Otsu - Free WiFi - Air conditioning - Breakfast available - Parking available 9.8 Exceptional 68 reviews CA $212 CA $234 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25781057&PinnedHotelID=25781057&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Biwa Roman - Ramupu ### Things to do - Hot springs - Library - Sauna ### Family friendly - In-room refrigerator - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden ### Spa - Aromatherapy - Hot springs - Massage - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 6 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Biwako Hanakaido Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu Biwako Hanakaido Otsu Biwako Hanakaido Otsu Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu ## Frequently asked questions ### Is Biwako Hanakaido pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Biwako Hanakaido? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Biwako Hanakaido on Dec 1, 2025 start from CA $442.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Otsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Biwako Hanakaido? > Self parking is free at this property. ### What time is check-in at Biwako Hanakaido? > Check-in start time: 3:00 PM; Check-in end time: 8 PM. ### What time is check-out at Biwako Hanakaido? > Check-out is at 11 AM. ### Where is Biwako Hanakaido located? > Located in Ogoto, this hotel is within 1 mi (2 km) of Ogoto Onsen and Lake Biwa. Hiei-zan & Enryaku-ji and Lake Biwa Bridge are also within 6 mi (10 km). Ogotoonsen station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Biwako Hanakaido Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 173 8 - Good 59 6 - Okay 7 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Renato Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Ryokan - impecable ##### Renato Stayed 1 night in Mar 2025 ### 8/10 Good #### Peter Mar 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful garden by restaurant ##### Peter Stayed 1 night in Mar 2024 ### 10/10 Excellent #### TIANYIN Mar 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The in-door hot spring is absolutely 10 out of 10. ##### TIANYIN ### 10/10 Excellent #### CHAN THONG Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing ##### CHAN THONG Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Chen-Wei Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is nice and clean. Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay. Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else. ##### Chen-Wei ### 10/10 Excellent #### Grace Feb 11, 2024 #### Very nice Very nice ##### Grace Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Verified traveller Jan 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Memorable stay Just 40 mins away from osaka by train. Very convenient. Food was exceptional at the two nights Kaiseki course we had. The soba resto at the hotel is also a most try. Noodles were prepared by the owner w limited portion everyday so must book. A little bit disappointed with the open air bath in the room as it’s a bit small ![](https://a.travel-assets.com/ugc/hotel-reviews/E25959E59884B60968C01F464A7B89909F8BE1221704243889687.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/302A309413C9F1A9DD2F04B3DB0F4FF86E52B2D81704243889694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C3F30C2240EE9E0706407D6E1037DF9EF73C05981704243889987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Tamela Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself. ##### Tamela Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Nicholas Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access ##### Nicholas Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Claire Jul 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience! ##### Claire Stayed 1 night in Jul 2024 ### 10/10 Excellent #### chiaki Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋のお風呂からの景色はとても良く、お部屋も清潔で快適に過ごせました。夕飯も美味しく、お酒がすすんでしまいました。 ##### chiaki Stayed 1 night in Sep 2025 ### 10/10 Excellent #### KIM Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 快適に過ごせる ##### KIM Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### びわ湖花街道に宿泊しました。 お料理が大変美味しくて豪華でした。 近江牛のステーキ、すき焼き、鮎の塩焼き、お刺身など盛り沢山で食べきれないほどでした。 朝食は、新鮮な卵で卵がけご飯をいただいたり、茶粥も有り、湯豆腐、カレイの一夜干しなど豪華で美味しくて大満足でした。 友人が昔から泊まりたいと希望していたので付き合って宿泊しましたが接客、清潔度、温泉、部屋の広さなど　文句無しのホテルでした。 ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michitsugu Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 静かで落ち着けるホテルです。くつろげて、また泊まりに行きたいです。 ##### Michitsugu Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lon Lee Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable. ##### Lon Lee Stayed 1 night in May 2025 ### 10/10 Excellent #### Andrew Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path. ##### Andrew Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Porsche Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Excellent service with hostess, wonderful dinner set with Chef. ![](https://a.travel-assets.com/ugc/hotel-reviews/23F379B3F38402CCD3527076ACDFA1E916E96F521738901274938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Porsche Stayed 1 night in Feb 2025 ### 8/10 Good #### Verified traveller Nov 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 環境寧靜的住宿體驗 環境清靜，服務滿意的體驗；值得推介的住宿👍 ![](https://a.travel-assets.com/ugc/hotel-reviews/80A3F16E481001A0A00316B06AF9AF10CA332D3E1731836435501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ivan Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Epitome of relaxation. The perfect ryokan We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury. ##### Ivan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Asher Nov 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :) ##### Asher ### 10/10 Excellent #### Makana Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast. ##### Makana Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Amelia Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals ##### Amelia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alejandro Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place. ![](https://a.travel-assets.com/ugc/hotel-reviews/C33309BFEB5E13FE8D1FBCC3AD9C4F4D8BFC37821727271190205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Stayed 2 nights in Sep 2024 ### 8/10 Good #### ?? Sep 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities プレゼント様に売店でコップを買ったのですが、専用の箱が無く困っていると店舗にあった他の物の箱を探して下さり、綺麗に紐でデコレーションまでして頂けました。 もっと感動した事は、チェックアウト後に昨日のスタッフさんが声を掛けて下さり、自前のドライフラワーで昨日の箱を更に素晴らしくデコレーションしてくれた事です✨ ホスピタリティ溢れる、お客さんに寄り添ったサービスの出来るスタッフさんがいらっしゃいます！！ 次の日の旅がとても充実した気分で初められました！ ##### ?? Stayed 1 night in Sep 2024 ### 10/10 Excellent #### ?? Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いろいろお世話になりました ##### ?? 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