Title: Biwako Hanakaido (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3510750&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwako Hanakaido Travelers soak in mineral hot springs and enjoy aromatherapy treatments at this Lake Biwa retreat where relaxation pairs perfectly with Japanese cuisine ## Photo gallery for Biwako Hanakaido ![Courtyard - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fc37b352.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor spa tub - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/35b214c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/653bae2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Style Room with Open-Air Bath - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fe1af7a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Western Style Room with Open-Air Bath | Bathroom - Biwako Hanakaido (Otsu)](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/acc74227.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwako Hanakaido offers a peaceful escape near Lake Biwa. Rejuvenate in the indoor mineral hot spring, enjoy soothing aromatherapy treatments, and dine at two Japanese restaurants. The property includes a library, bar, and high-speed WiFi for staying connected. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3510750&PinnedHotelID=3510750&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 16 of 16 rooms ### View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath ![Japanese-Western Style Special Suite with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/b1d8eebb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite with Open-Air Hot spring Bath ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Separate bathtub and shower Bidet - 1038 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ### View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath ![Japanese-Western Style Room with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/716318d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Hot spring Bath 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Separate bathtub and shower Bidet - 684 sq ft - Sleeps 6 - 4 Twin Futons and 2 Large Twin Beds ### View all photos for Japanese-Western Style Room with Open-Air Bath ![Japanese-Western Style Room with Open-Air Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/fe1af7a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room with Open-Air Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Private bathroom Bidet - 560 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ### View all photos for Japanese-Western Style Room ![Japanese-Western Style Room](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c9759fdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room 9.6 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 661 sq ft - Sleeps 5 - 3 Twin Futons and 2 Large Twin Beds ### View all photos for Japanese Style Room 10 tatami ![Japanese Style Room 10 tatami](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/896838c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 10 tatami 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Private bathroom Bidet - 449 sq ft - Sleeps 5 - 5 Twin Futons ### View all photos for Japanese Style Room 8 tatami ![Japanese Style Room 8 tatami](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/567af139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 8 tatami 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 394 sq ft - Sleeps 4 - 4 Twin Futons ### View all photos for Twin Room with Open-Air Hot spring Bath ![Twin Room with Open-Air Hot spring Bath](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/76eba048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Open-Air Hot spring Bath 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Separate bathtub and shower Bidet - 449 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/a37e458c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Refrigerator Flat-screen TV Bidet Private bathroom Hair dryer - 394 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ### View all photos for Twin Room With An Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/1f581b61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room With An Open-Air Hot Spring Bath - Sleeps 2 ### View all photos for Japanese-Western Standard Suite With An Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e7b71b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Standard Suite With An Open-Air Hot Spring Bath - Sleeps 6 ### View all photos for Japanese-Western Style Special Suite With Open-Air Hot Spring Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/47b21cc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Special Suite With Open-Air Hot Spring Bath - Sleeps 4 ### View all photos for Japanese-Style Room (10 Tatami) ![Bathroom](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/46157ca8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (10 Tatami) - Sleeps 4 ### View all photos for Japanese Western Style Room With Open-Air Bath ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/c2827c88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room With Open-Air Bath - Sleeps 6 ### View all photos for Twin Room ![In-room safe, soundproofing, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/e06c3680.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### View all photos for Japanese-Style Room (8 Tatami) ![Dining](https://images.trvl-media.com/lodging/4000000/3520000/3510800/3510750/de70f578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (8 Tatami) - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Hanakaido.h3510750.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.08914%2C135.89241&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Lk_57YLMSHGU01E0X47X-W-y1UE=) 1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101 #### What's nearby - Ogoto Onsen \- 1 min walk \- 0.0 km - Biwako Quasi-National Park \- 3 min walk \- 0.2 km - Kiyomizu Temple \- 28 min drive \- 21.9 km - Fushimi Inari Shrine \- 29 min drive \- 22.2 km - Nishiki Market \- 33 min drive \- 24.5 km #### Getting around - Ogotoonsen station - 15 min walk - Kansai Intl. Airport (KIX) - 109 min drive #### Restaurants - ‪スシロー 大津堅田店 - ‬3 min drive - ‪麺屋昊鶏 - ‬3 min drive - ‪中華そば 殿 雄琴店 - ‬3 min drive - ‪麺屋 聖〜kiyo〜 - ‬13 min walk - ‪雄琴 ACE - ‬14 min walk ## About this property ### Biwako Hanakaido Hotel near Lake Biwa At Biwako Hanakaido, you can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the outdoor private onsen or sauna, and indulge in a massage or aromatherapy. Be sure to enjoy Japanese cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and a bar. Other perks include: - Free self parking - Japanese breakfast (surcharge), hot springs on site, and luggage storage - A banquet hall, a 24-hour front desk, and multilingual staff - Guest reviews say great things about the helpful staff Room features All guestrooms at Biwako Hanakaido feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Showers, bidets, and free toiletries - Balconies, refrigerators, and electric kettles ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/4000000/3850000/3844100/3844038/9c153f86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Ryokusuitei Otsu - Hot tub - Spa - Parking included - Free WiFi 9.0 Wonderful 524 reviews CA $277 CA $307 total Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3844038&PinnedHotelID=3844038&HadPinnedHotel=true®ionId=-1&adults=2) ![Satoyama Suite, Non Smoking, Lake View | Bathroom](https://images.trvl-media.com/lodging/6000000/5570000/5567200/5567169/fe5ceeab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Satoyu Mukashibanashi Yuzanso Ryokan Ogoto - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 303 reviews CA $264 CA $296 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=5567169&PinnedHotelID=5567169&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5070000/5061800/5061725/e9a4706b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dantoukan Kikunoya Ogoto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 111 reviews CA $285 CA $318 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=5061725&PinnedHotelID=5061725&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/8000000/7030000/7028200/7028149/3aac26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumotokan Otsu - Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 729 reviews CA $319 CA $354 total Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=7028149&PinnedHotelID=7028149&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/4c7cece6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Grand Hotel Ogoto - Breakfast included - Spa - Parking included - Free WiFi 8.6 Excellent 50 reviews CA $182 CA $204 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23920000/23915200/23915131/ee180837.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Hikone Hikone - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 47 reviews CA $212 CA $236 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=23915131&PinnedHotelID=23915131&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/26000000/25790000/25781100/25781057/71d5f27b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Koo OotsuHyakucho Otsu - Free WiFi - Air conditioning - Breakfast available - Parking available 9.8 Exceptional 70 reviews CA $216 CA $239 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=25781057&PinnedHotelID=25781057&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6240000/6237200/6237155/9e24af6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Hotel Otsu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 636 reviews CA $142 CA $174 total Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6237155&PinnedHotelID=6237155&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/8000000/7130000/7125100/7125016/c709a8e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ogoto Onsen Yunoyado Komolebi Otsu - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 97 reviews CA $230 CA $257 total Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=7125016&PinnedHotelID=7125016&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake view](https://images.trvl-media.com/lodging/18000000/17710000/17705700/17705639/931615a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Marriott Hotel Moriyama - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 268 reviews CA $128 CA $159 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17705639&PinnedHotelID=17705639&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Biwa Roman - Ramupu ### Things to do - Hot springs - Library - Sauna ### Family friendly - In-room refrigerator - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden ### Spa - Aromatherapy - Hot springs - Massage - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 6 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024\. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Room rates do not include extra bedding or half board meals for children age 1-5\. Meal surcharges apply. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Biwako Hanakaido Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu Biwako Hanakaido Otsu Biwako Hanakaido Otsu Biwako Hanakaido Hotel Biwako Hanakaido Hotel Otsu ## Frequently asked questions ### Is Biwako Hanakaido pet-friendly? ### How much does it cost to stay at Biwako Hanakaido? ### How much is parking? ### What time is check-in at Biwako Hanakaido? ### What time is check-out at Biwako Hanakaido? ### Where is Biwako Hanakaido located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Biwako Hanakaido Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 177 8 - Good 61 6 - Okay 7 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### maria Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities 2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again! ##### maria Stayed 3 nights in Dec 2025 ### 8/10 Good #### Alice Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend. ##### Alice Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Andrew Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path. ##### Andrew Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Renato Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Ryokan - impecable ##### Renato Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lon Lee Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable. ##### Lon Lee Stayed 1 night in May 2025 ### 10/10 Excellent #### Esther Feb 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff! Was a happy stay! ##### Esther Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Jae Feb 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Warm welcoming and great staffs ##### Jae Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Porsche Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Excellent service with hostess, wonderful dinner set with Chef. ![](https://a.travel-assets.com/ugc/hotel-reviews/23F379B3F38402CCD3527076ACDFA1E916E96F521738901274938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Porsche Stayed 1 night in Feb 2025 ### 8/10 Good #### Peter Mar 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful garden by restaurant ##### Peter Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Amelia Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals ##### Amelia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Alejandro Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place. ![](https://a.travel-assets.com/ugc/hotel-reviews/C33309BFEB5E13FE8D1FBCC3AD9C4F4D8BFC37821727271190205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Benjamin Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future ##### Benjamin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Asher Nov 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :) ##### Asher ### 10/10 Excellent #### Hien Mar 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!! ##### Hien Stayed 1 night in Mar 2024 ### 8/10 Good #### Teresa Nov 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful ##### Teresa Stayed 1 night in Nov 2022 ### 10/10 Excellent #### TIANYIN Mar 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The in-door hot spring is absolutely 10 out of 10. ##### TIANYIN ### 10/10 Excellent #### Ken May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast. ##### Ken Stayed 1 night in May 2024 ### 10/10 Excellent #### Makana Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast. ##### Makana Stayed 1 night in Nov 2024 ### 10/10 Excellent #### CHAN THONG Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing ##### CHAN THONG Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Teddy Sep 7, 2024 Liked: Staff & service, property conditions & facilities Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto. ##### Teddy Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Yichun Apr 3, 2023 Liked: Cleanliness, amenities, property conditions & facilities Wonderful meals and Owen ##### Yichun Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Rita Aug 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staffs are very helpful, can speak fluent English. the room is clean and nice the omi beef is yummy. great experience ##### Rita ### 10/10 Excellent #### Chen-Wei Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is nice and clean. Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay. Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else. ##### Chen-Wei ### 10/10 Excellent #### Grace Feb 11, 2024 #### Very nice Very nice ##### Grace Stayed 1 night in Feb 2024 ### 10/10 Excellent #### TAI IOK Aug 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like ##### TAI IOK Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-Spa-Hotel.0-0-d42-tSpaHotel.Hotel-Filter-Destinations) > > [Hotels in Three Forks](https://www.expedia.ca/Three-Forks-Hotels.d183529.Travel-Guide-Hotels) > > [DoubleTree by Hilton Edinburgh City Centre](https://www.expedia.ca/Edinburgh-Hotels-DoubleTree-By-Hilton-Edinburgh-City-Centre.h518686.Hotel-Information) > > [Hotels with an Indoor Pool in Brandon](https://www.expedia.ca/Brandon-Hotels-Hotels-With-Indoor-Pool.0-0-d3902-tHotelswithIndoorPool.Travel-Guide-Filter-Hotels) > > [Brookstreet](https://www.expedia.ca/Ottawa-Hotels-Brookstreet.h917532.Hotel-Information) > > [W London](https://www.expedia.ca/London-Hotels-W-London.h3032413.Hotel-Information) > > [SeaGarden Beach Resort - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-SeaGarden-Beach-Resort-All-Inclusive.h7615695.Hotel-Information) > > [Hotels in Rothesay](https://www.expedia.ca/Rothesay-Hotels.d181819.Travel-Guide-Hotels) > > [Barceló Raval](https://www.expedia.ca/Barcelona-Hotels-Barcelo-Raval.h1934216.Hotel-Information) > > [Alila Ubud. 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