Find hotels near Northstar, Reno

"Building, parking garage and rooms are very dated. Needs a face lift"

"Clean rooms, easy to get around. The elevator maintenance was a pain but hopefully that will be done soon. "

"Rooms, elevator and hallways in the Birch Tower smelled strongly of fish, even on days without seafoof buffet."

"Beautiful property, clean room and bathroom, easy to find"

"Staff was awesome. Colton was the dude that I dealt with at the front desk. He was amazing, very professional and outgoing"

"Clean room , big room"

"The place was very nice! Great location for us and easy to get where we needed to go. We will definitely book again the next time we are in Reno "

"On a very loud road"

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "