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"Initial concerns regarding cleanliness in the bathroom were quickly resolved to an acceptable standard. Staff were friendly and approachable. Breakfast was good although some items from the buffet were not re stocked straight away when used up ,ie ,juice. The bar ,although well stocked was really overpriced. "

"Fantastic stay, staff go over and above to help if needed. Rooms exceptionally clean and the breakfast is excellent. Highly recommend a stay here at any time. "

"Breakfast was excellent. WiFi fast. Staff lovely. A few stains on the carpet. Mattress very uncomfortable - asked for a mattress topper, but they don't have any, so gave us a duvet to put under the sheet, which sort of worked. Air con on some kind of sensor/timer which meant it goes off during the night and the room got hot quite quickly. "

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"

"Good place to say if in York "

"A very pleasant break with good food, friendly staff and good spa facilities. We may well visit again"

"Pleasant stay. Breakfast could be better"

"A/C droning all night kept me awake."