6/10 Okay
Maximilian, Thousand Oaks
Travelled with partner
May 13, 2024
Liked: Cleanliness, staff & service
Stay in the Presidential Suite was good, not great. The hotel is set within a corporate/commercial building area which is convenient, but not very pretty to drive through. On this stay I roomed in the Presidential Suite was expansive and recently upgraded to a more modern look, but wasn’t perfect. For starters the views off the patio looked out onto a small portion of the vineyard behind the hotel, but more prominently over a wide, used street that runs behind the hotel. The room had various “really?” defects, such as a microwave missing its upper cover plate, dead recessed lights, a fireplace that didn’t work and which had a broken door, and a makeup mirror which didn’t work. The pool area was fine, nothing too extraordinary. The gym was okay, definitely good enough for some lowkey vacation workouts. On checkout I was charged $45/day resort fees which were never discussed with me at check in nor at checkout - only discovered when looking at the receipt later. Overall I was satisfied with my stay, but not enthralled.
Maximilian
Stayed 3 nights in May 2024