Nos merveilleux cottages à Mount Vernon

« Killed about 10 bugs around doorway and curtain upon entry. Half the lights not working. The pillows are old disgusting and thin. To top it off the shower did not work at all. 3rd world ghetto joint. Should of read the reviews. Their ad photos are totally misleading. They must be 20 yrs old. Would ask for a refund, but I would think with the obvious they clearly can't afford it. »

« Our room had the most comfortable bed I have slept on in a long time. The room was clean and had everything needed. The only drawback to this hotel is that it is ageing, so the elevator rattles, the hallways are dark, and the room key cards are unreliable (the desk clerk warned us to keep them away from phones and other electronics, but even though we did, one stopped working). That said, the hotel is in a perfect and beautiful location, and we would stay there again. »

« La tranquillité, la facilité de connexion internet, le confort! Pas aimé : peu d’accès à la restauration. »

« Definitely tell it's a high traffic property, all the carpets in the common areas are stained extensively. Parking is a challenge, Parking garage is not easily accessed by the hotel after checking in you have to drive around the block to park and walk quite a distance to get to your room. »

« The breakfast was VERY poorly managed. They didn't restock items as they ran out. No plates, no glasses, and at one point we took it upon ourselves to get in the storage cabinet below to retrieve creamer for our coffee. When we did that, the front desk person just glared at us like we were doing something wrong and asked very snarkily if there's something they could help us with. Then they charged us an incidental fee when we arrived of $50 which is is normal, but when the transaction updated,...

« Your low quality hotel for a stop on the road, surroundings are dull, equipements used, employees are great »

« Staff very cheerful and helpful »

« The hotel and front desk were fine! The problem I had was at 6:00 am the house keepers came through and continuously banged things around until our checkout time at noon. So much for getting some extra sleep before the late checkout. »

« When I checked in the room I was given had not been cleaned yet. Dirty towels/bedding had not been changed ect. I went to the front desk and they gave me a new room and the toilet was usable but the bolt was broken and so it rocked when you used it. The curtain on the shower kept sliding open, They should have refunded me my full nights stay. »