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Reviews of MainStay Suites Minot

2.5 out of 5
MainStay Suites Minot
1212 31st Ave SW, Minot, ND

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 137 reviews" "
Rating 8 - Good. 36 out of 137 reviews" "
Rating 6 - Okay. 25 out of 137 reviews" "
Rating 4 - Poor. 8 out of 137 reviews" "
Rating 2 - Terrible. 8 out of 137 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glori-Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

4/10 Poor

Larissa

Disliked: Cleanliness, property conditions & facilities
This hotel does not match its rating on Expedia. When we arrived it was far from good. Firstly, was given a room that was not cleaned between guests. The 2nd room was in very rough shape. Ceiling light in the shower was falling out of the ceiling. The tub faucet was loose in the wall. Hot water was minimal. Fan unit made horrible grinding noises. The area is VERY loud with vehicles and upstairs footsteps are disruptive. Will never stay there again.
Stayed 2 nights in Feb 2024

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Stayed 1 night in Nov 2023

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Good budget hotel in good shopping area
Good budget hotel. Only queen beds available. Little tired looking, but clean, safe and convenient. Right across the street from the mall and close to lots of restaurants. Very limited breakfast and unfortunately the water tastes very chlorinated.
Stayed 1 night in Nov 2023

6/10 Okay

Rodney

Travelled with group
Shares pool with another hotel that you have to go outside to get too. That is not disclosed on website. Not what we were expecting
Stayed 2 nights in Nov 2023

8/10 Good

DAVID, FAYETTEVILLE

Stayed 1 night in Oct 2023

8/10 Good

matthew

Travelled with family, Travelled with partner
Liked: Staff & service
Not what I’m use to for mainstays but it worked for a night.
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet cleanliness.
The hotel hallway carpets were filthy. That didn’t leave a very good impression on the stay. The rooms were ok as far as cleanliness was concerned but a poor first impression is a lasting one. The carpet in the room was dark so not sure how clean they were.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julianne

Travelled with family
Liked: Amenities
The price and being associated with Sleep Inn for swimming. Breakfast was good also.
Stayed 1 night in Sep 2023

6/10 Okay

Molly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck!
This place is really run down. The carpets are gross. The room smelled like a dirty sock. Very disappointing
Stayed 1 night in Sep 2023

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was alright, room was big. The shower sucked, no water pressure and water was barely warm
Stayed 1 night in Aug 2023

6/10 Okay

Shelby

Stayed 1 night in Aug 2023

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Ashtyn

Stayed 1 night in Jul 2023

10/10 Excellent

Sheldon, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Tasha

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
The hotel was dirty and the carpet severely stained in the hallways. The room had worn out chairs and the bathroom wasn't clean. The maid didn't come to clean the room and i had to call twice to get towels bright to the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities
Generous size room
Stayed 1 night in May 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Some good, some not so good.
The easy chairs, one had broken spring, the other had a leg that would fall off when moving it to watch TV, but the place was clean. Breakfast was not bad, but the biscuits were rationed and the sausage gravy was cold. The coffee (a personal taste) did not smell nor taste like good coffee... kind of a scorched taste. Finally the carpeted hallways looked well used and abused.
Stayed 1 night in May 2023

6/10 Okay

Elsie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Friendly staff. Nice layout. Need to clean the floors in the room. They were sticky and need to be vacuumed.
Stayed 1 night in May 2023

4/10 Poor

Nigel

Travelled with family
Disliked: Cleanliness, amenities
Definitely not a 4-5 star hotel.
Stayed 2 nights in Apr 2023

8/10 Good

anita

Business traveller
Liked: Room comfort
MainStay Suites
it was a quiet room area but close to the desk; the amenities included refrigerator and stove and microwave so one could cook, and price was reasonable
Stayed 1 night in Apr 2023

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds were super comfy. Fresh cookie in the afternoon. Fresh fruit offered throughout the day. Breakfast was sad. First day they offered two things, a burnt omelet and sausage. No toast. Truck didn't come? Second day had toast but the food looked yucky. Wouldn't stay again.
Stayed 2 nights in Apr 2023

4/10 Poor

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location. Needs upgrade
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

4/10 Poor

Chad

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Woman checking us in was miserable and unfriendly. Same woman checked us out, same story…miserable. Tv wasn’t working properly, she said she’d send someone to take a look. No one showed up. Safe in the room didn’t function properly. No maid service for duration of stay. Pillows were lumpy. On the upside, the breakfast was good. Hotel was quiet. It’s doubtful I’d book again next time.
Stayed 2 nights in Mar 2023

10/10 Excellent

Danna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at mainstay was great! The rooms are very spacious which was perfect as there was 4 of us! Full size fridge, microwave etc so that was fantastic! Would definitely stay again! One note, you have to leave hotel to use the pool/hot tub. We would have but it was an insane blizzard so we couldn’t/didn’t but just a heads up.
Stayed 2 nights in Mar 2023

2/10 Terrible

laurel

Stayed 1 night in Feb 2023

2/10 Terrible

Jackelyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked, got to the hotel to book in and was met by a miserable customer service rep who claimed Expedia can’t tell the difference between clean rooms and dirty rooms. Then was snarky when she said they had no rooms available. I said I had booked and it was non-refundable. I promptly left and contacted Expedia for a refund. Terrible service!!
Stayed 1 night in Feb 2023

10/10 Excellent

Nathan

Stayed 2 nights in Feb 2023

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service
Check in was excellent.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It's a win!
Clean, comfortable, great location, friendly staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Kim

Liked: Staff & service, amenities
Stayed 1 night in Jan 2023

4/10 Poor

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had old garbage in two of the three receptacles in the room. The kitchenette had old food stuck in the microwave as well as on the stovetop. The carpet had not been vacuumed. The staff simply handed me the room keys and said, “You can go.” BUT, the room was relatively inexpensive, so I guess we got what we paid for.

6/10 Okay

Cory

Stayed 1 night in Dec 2022

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Mario

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This was a great hotel! Right beside the mall and great restaurants. It was very clean and spacious. The hot breakfast was delicious!
Stayed 1 night in Nov 2022

6/10 Okay

abby

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bed was clean, but light switches, floors, etc dirty.

2/10 Terrible

Dakota

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Carpets in hall were filthy. Walked into hotel room smelt like every spice in the pantry. Hotel room floor had debris it was not vacuumed. Kitchen sink had lettuce in it. Fridge wasn’t even clean or wiped down. Bathroom flooring was wrecked holes in wall bathtub was dirty. Toilet has feces debris in it could tell it was not cleaned previously!!! I don’t know where or who rated this hotel it does not deserve the rating that was stated
Stayed 1 night in Nov 2022

10/10 Excellent

Judith

Stayed 1 night in Nov 2022

8/10 Good

Karen

Stayed 1 night in Nov 2022

10/10 Excellent

Danelle

Travelled with partner
Liked: Staff & service
Breakfast bar was terrible, dry bread, juices were out fridge was empty. Very limited choices
Stayed 1 night in Nov 2022

2/10 Terrible

Cameron

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of repair and absolutely filthy. In 4 days I never saw a maid or a maids cart anywhere in this hotel. The hallway carpets are the filthiest I’ve ever seen in a hotel. Dead bugs in entryways for 4 entire days. Not sure if the hotel owns a vacuum. Leak in ceiling near lobby with a bucket and hose hanging down. Water shut off for an entire day to repair leak so no showers or use of toilets. Rooms smell of smoke and not sure what else. No cups, shampoo or lotion. Breakfast is horrible. Stay elsewhere. So disappointing.
Stayed 3 nights in Oct 2022

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service
Location is nice. Close to mall. Staff are wonderful and helpful. The room was ok.
Stayed 3 nights in Oct 2022

10/10 Excellent

Keith

Stayed 1 night in Sep 2022