Title: Italia Estación Hotel Mérida - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=89349446&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Italia Estación Hotel Mérida Travelers find comfort and connection in the heart of Yucatán's vibrant capital, where round-the-clock assistance ensures a worry-free stay ## Photo gallery for Italia Estación Hotel Mérida ![Triple Room - Italia Estación Hotel Mérida (Mérida)](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/w5976h3987x0y0-6e04d89d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Italia Estación Hotel Mérida (Mérida)](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/2db22eab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Italia Estación Hotel Mérida (Mérida)](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/dbb56ed2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Italia Estación Hotel Mérida (Mérida)](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/2bc9148a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Bathroom - Italia Estación Hotel Mérida (Mérida)](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/707b44b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Italia Estación Hotel Mérida sits in the heart of Mérida Centro, providing guests with the convenience they need. The hotel offers complimentary WiFi in all rooms, and travelers appreciate knowing that helpful staff are available at the front desk 24 hours a day. ## Reviews 6.4 ## Popular amenities - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb. 19 - Feb. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 20 - Feb. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Basic Studio ![Basic Studio](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/14acb33c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio ### Highlights Air conditioning Dining table TV Down duvet Premium bedding Select Comfort bed Egyptian cotton linens Rainfall showerhead - 215 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room ![Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/1af1fc19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Dining table TV Down duvet Premium bedding Select Comfort bed Egyptian cotton linens Rainfall showerhead - 248 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/w5976h3987x0y0-76db0660.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Air conditioning Dining table TV Down duvet Premium bedding Select Comfort bed Egyptian cotton linens Rainfall showerhead - 280 sq ft - Sleeps 3 - 1 Twin Bed and 1 Queen Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/90000000/89350000/89349500/89349446/eea204b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Dining table TV Down duvet Premium bedding Select Comfort bed Egyptian cotton linens Rainfall showerhead - 323 sq ft - Sleeps 6 - 3 Double Beds ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/41000000/40910000/40904800/40904785/3bbf1a4f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Merida Siglo XXI Xcumpich - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 737 reviews CA $80 CA $96 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=a64d1eb4-2f18-4845-af04-4b77d41e3cd4&top_cur=CAD) Ad ![Spelunking/cave exploring](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet friendly - Parking included 10.0 Exceptional 4 reviews CA $200 CA $280 total includes taxes & fees Mar 22 - 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Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 1,116 reviews CA $158 CA $192 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Merida-Hotels-Residence-Inn-By-Marriott-Merida.h48282164.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=a64d1eb4-2f18-4845-af04-4b77d41e3cd4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Italia-Estacion-Hotel.h89349446.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Italia-Estacion-Hotel.h89349446.Hotel-Information) ## About the area Mérida Centro, a neighborhood in Mérida, is home to Italia Estación Hotel Mérida. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.ca/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96319%2C-89.62979&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UjoMXeK4XUW5smtnFyiJWyklYx4=) 563 C. 69 Centro, Mérida, Yuc., 97000 ### What's nearby - ![Municipal Palace of Merida which includes night scenes and heritage elements](https://images.trvl-media.com/place/553248621532977522/1b4d2eaa-0414-49bc-b1f6-3fc018e47540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Municipal Palace of Merida 11 min walk \- 1.0 km - ![Plaza Grande which includes signage and a park](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 11 min walk \- 1.0 km - ![Merida Cathedral which includes heritage architecture and night scenes](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 11 min walk \- 1.0 km - US Visa Applicant Service Center 2 min walk \- 0.2 km - Parque Santa Lucía 18 min walk \- 1.5 km ### Getting around - Teya-Merida Station 30 min drive - Mérida International Airport (MID) 11 min drive ### Restaurants - El Principal 7 min walk - Restaurante Lucy's 1 min walk - Café Lavé 7 min walk - La Ruina 3 min walk - Tacos Barbacoa Estilo Chiapas 3 min walk ## About this property ### Italia Estación Hotel Mérida Hotel near Plaza Grande Close to Paseo de Montejo, Italia Estación Hotel Mérida has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A 24-hour front desk and smoke-free premises Room features All guestrooms at Italia Estación Hotel Mérida feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and dining tables. Extra conveniences in all rooms include: - Egyptian cotton sheets, Select Comfort beds, and down comforters - Rainfall showers and shampoo - 42-inch TVs with cable channels ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9060000/9055300/9055215/6c80c901.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Mirador Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 1,007 reviews CA $54 CA $66 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=9055215&PinnedHotelID=9055215&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room](https://images.trvl-media.com/lodging/91000000/90970000/90964000/90963959/c519cdb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Reforma by Homirent Mérida Centro - Pet friendly - Free WiFi - Air conditioning - 24/7 front desk 9.0 Wonderful 804 reviews CA $52 CA $64 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=90963959&PinnedHotelID=90963959&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/64000000/63870000/63868400/63868389/3187549f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Lucía Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 413 reviews CA $57 CA $68 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=63868389&PinnedHotelID=63868389&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/92f87e2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Merida Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,000 reviews CA $53 CA $64 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/4f48da5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 982 reviews CA $69 CA $84 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=96221591&PinnedHotelID=96221591&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/49000000/48570000/48568500/48568495/a3dd5a0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Yucatán Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 811 reviews CA $48 CA $58 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=48568495&PinnedHotelID=48568495&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15840000/15833100/15833011/36e4b8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Flamingo Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 824 reviews CA $59 CA $72 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=15833011&PinnedHotelID=15833011&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3530000/3527900/3527807/4cb5ee6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doralba Inn Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,003 reviews CA $59 CA $72 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=3527807&PinnedHotelID=3527807&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/90000000/89670000/89660200/89660134/bf9958d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Merida by Kavia Mérida Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 388 reviews CA $53 CA $64 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=89660134&PinnedHotelID=89660134&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Mexican cuisine, pool views ](https://images.trvl-media.com/lodging/1000000/20000/15000/14998/9a69617d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Aluxes Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 7.8 Good 779 reviews CA $84 CA $101 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=14998&PinnedHotelID=14998&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=89349446&PinnedHotelID=89349446&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89349446,9055215,90963959,63868389,15469227) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Dining table ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Select Comfort mattress ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch TV with cable channels ### Food and drink - Dining table - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ## Frequently asked questions ### Is Italia Estación Hotel Mérida pet-friendly? ### How much is parking? ### What time is check-in at Italia Estación Hotel Mérida? ### What time is check-out at Italia Estación Hotel Mérida? ### Where is Italia Estación Hotel Mérida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Italia Estación Hotel Mérida Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 5.6 Amenities ### 7.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 11 8 - Good 2 6 - Okay 5 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Kazuhiko Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very kind. Room is clean. ##### Kazuhiko Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Steven Nov 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful, clean property, Directly across from the main bus terminal. Amazing staff, providing excellent hospitality. ##### Steven Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Steven Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Amazing hosts and hospitality Beautiful clean property 👌 ##### Steven Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Joel Oct 31, 2024 Disliked: Cleanliness, property conditions & facilities Bad all ##### Joel Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Sean Bernhardt Sep 17, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities close to bus station, i did not like that it smelled like mildew, The door to the room didn't lock. it was brighter in the room at night than during the day couldn't sleep. The staff didn't fix the problem with the door though they tried. I've stayed in places cheaper that were way nicer. ##### Sean Bernhardt Stayed 1 night in Sep 2023 ### 4/10 Poor #### José Feb 10, 2023 Disliked: Amenities, property conditions & facilities No dispinian de wify ##### José Stayed 4 nights in Feb 2023 ### 4/10 Poor #### Verified traveller Feb 15, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Don’t Stay Here! Although the people were nice they were disorganized with check in. The beds were made beautifully. The mattresses were hard but comfortable for sleeping. The room was clean except the black mold going up the wall in the shower. There was NO hot water in the shower. The sink faucet overshot the sink and wet the floor. The bath towels we were given were still damp. We could hear the staff talking to each other from the hallway to the registration desk all night. They had drinking water in a big jug at the registration desk but no cups! Fortunately we had empty bottles to fill. The room smelled of paint. I was very disappointed. ##### Verified traveller Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Jodie Nov 2, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Had to wait over half an hour to even be seen when there were two members of staff and only one other guest trying to check in. The room was filthy - I stood in something sticky, the surfaces were black with dust, dirt and hair, there were even wasps on the bed. The room is also way smaller than the listing gives the impression, I could only just squeeze my suitcase in and could not open it. Everything in the build could be heard and there was a window above the door so if felt like you could be watched without privacy. Worst, I booked the place specifically with WIFI as a priority because I have to work and take video meetings but it did not reach the room. The reception to their credit tried several things but nothing worked. They tried to charge me more and move me to another room but the problem would be the same and I should not be charged more for their fault. In the end, everything took over an hour and I had to leave and book another hotel with working WIFI. They dealt with things poorly and while I'm normally patient and understanding this has left me with a sense of injustice and lack of care. I don't know if I'll even get my refund. ##### Jodie Stayed 1 night in Nov 2023 ### 8/10 Good #### Eduardo Nov 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Central de autobuses muy cerca, tiendas, farmacia, restaurante ##### Eduardo Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Levy Mar 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lo único bueno es la ubicación, de ahí en fuera todo caótico, desde un principio en sus servicios antes de reservar dice desayuno continental incluído y si no les haces mención, ellos no te dicen nada al fin de cuentas nos dijeron que si nos los pueden dar, pero tendríamos que ir a otro hotel, quien sabe dónde porque no deje que me sigan diciendo, simplemente ya no me interesaba, todas las mañanas el eco se escuchaba y niños corriendo por sus pasillos, la limpieza les tuve que ir a decir si no la hacían porque desde temprana hora salimos llegando al medio día me percató que no la habían hecho y baje a recepción a decir y entre ellos mismos se contradicen me dijieron que alas 3pm la harían y que ya no, porque la señora a esa hora ya no estaba, 10min después tocan la puerta y me dijeron que si la harían, llegando me percató que si la hicieron pero las mismas sábanas en la camas solo las acomodaron tenían pelos y todas las sábanas junto con las toallas percudidas SUCIAS MANCHADAS, el día que era nuestra salida tuvieron un problema con el agua y nos salimos sin bañarnos, SU UBICACIÓN BUENA Y AHORA QUE HAY DEMASIADO CALOR LO ÚNICO RESCATABLE EN LA HABITACIÓN ES EL AIRE ACONDICIONADO ENFRIA MUY BIEN, NO LO RECOMIENDO Y TENGAN POR SEGURO QUE JAMAS VUELVO A RESERVAR EN ESE HOTEL. Y SE ME OLVIDABA UNA SEÑORA ME IMAGINO QUE ES LA ENCARGADA O DUEÑA QUIEN SABE, SIEMPRE CON UNA CARA DE NEGATIVIDAD. ESPERO PUEDAN MEJORAR EN EL TRATO A SUS HUÉSPEDES PORQUE DAN MUCHO QUE HABLAR.... ##### Levy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Yaidelis Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito y limpio ##### Yaidelis Stayed 1 night in Dec 2024 ### 10/10 Excellent #### MARIA CARMEN JOSEFINA Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### MARIA CARMEN JOSEFINA Stayed 1 night in Aug 2024 ### 2/10 Terrible #### REBECA Oct 28, 2023 Disliked: Staff & service, amenities, property conditions & facilities Buen día. A pesar de reservar mi Habitación fue vendida y estuve buscando hoteles hasta altas horas de la noche. ##### REBECA Stayed 1 night in Oct 2023 ### 6/10 Okay #### Francisco Javier Oct 2, 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities La red wife no llega a los cuartos y nada dentro de las habitaciones puede conectarce a la red ##### Francisco Javier ### 4/10 Poor #### Zoraya Apr 13, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No cumplió mis expectativas Las habitaciones no son tan limpias como en la fotografía en específico los pisos, no sale suficiente agua de la regadera y no tiene agua caliente, el servicio de Internet es malo y muy ruidoso el ambiente, no existe política de silencio en los pasillos por lo que si alguien está transitando de noche o madrugada con alto volumen de música seguro no duermes como en mi caso y más porque llevé a un menor de edad, no existe ese tipo de control nadie le dice que no puede hacer tanto ruido, lo único bueno es la ubicación que está justo frente al ADO y su cercanía con el CAS ##### Zoraya Stayed 1 night in Apr 2023 ### 4/10 Poor #### Karina Apr 9, 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El lugar estaba limpio y está ubicado frente a la terminal de autobuses, lo cual es conveniente. Por el contrario, al momento de hacer el check in nos indicaron que no tenían servicio de internet y que no garantizaban que se resolviera. Estuvimos sin ese servicio los dos días de nuestra estancia. También reportamos una fuga en el lavabo del baño, al abrir la llave el agua salpicaba por todos lados mojándonos la ropa. Nunca fueron a revisarlo. Y finalmente nos tocó una habitación en la planta baja, dónde (por el eco del edificio) se escuchaba todo lo que pasaba en recepción, así que me tocó despertarme varias veces en la noche por el ruido. ##### Karina Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Janette Yazmín Apr 6, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Tenían mi reservación pero no me instale debido a que no servía el funcionamiento del baño y no hay otra habitación igual motivo por el cual me cancelaron la reservación y comentaron que no lo cargarían , tuve que buscar otro lugar al momento. Y más caro ##### Janette Yazmín Stayed 1 night in Apr 2023 ### 10/10 Excellent #### MERCEDES Jan 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un gran hotel, excelente el personal que lo atiende y muy bien ubicado. ##### MERCEDES Stayed 1 night in Jan 2023 ### 8/10 Good #### Juan Carlos Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Juan Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jose Nov 23, 2024 Liked: Cleanliness, property conditions & facilities, room comfort ##### Jose Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### ROBERTO CARLOS Sep 10, 2024 ##### ROBERTO CARLOS Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Dervin Jun 1, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Dervin Stayed 1 night in May 2024 ### 10/10 Excellent #### Laura Karina Feb 14, 2024 Liked: Cleanliness, property conditions & facilities ##### Laura Karina Stayed 1 night in Dec 2023 ### 6/10 Okay #### Ana Dec 29, 2023 Liked: Staff & service ##### Ana Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Rolando Humberto Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ##### Rolando Humberto Stayed 2 nights in Dec 2023