Title: Hotel Sands Arenas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sands Arenas Beach hotel with outdoor pool, near The Mazatlan Malecón ![Beach nearby, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/31ca8321.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/4b82b144.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/1612a2e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/825d451a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/0b8f18af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sands Arenas offers a laid-back oceanfront retreat. Enjoy international cuisine at Del Pacifico, relax by the outdoor pool with sun loungers and a waterslide, and use dry cleaning and laundry services for hassle-free longer stays. VIP Access 7.8 Good ## Popular amenities - Hot tub - Bar - Breakfast available - Pool - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=528251&PinnedHotelID=528251&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/f62e0ef7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.0 Good 4 reviews ### Highlights Air conditioning Smart TV Private bathroom Free bottled water Netflix Cable channels Daily housekeeping - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/a7db7eba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.0 Very good 6 reviews ### Highlights Air conditioning Smart TV Private bathroom Free bottled water Netflix Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Free WiFi, wheelchair access](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/06fbd0a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 7.0 Good 4 reviews - Sleeps 4 ![Free WiFi, wheelchair access](https://images.trvl-media.com/lodging/1000000/530000/528300/528251/c88f06b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room 8.0 Very good 1 review - Sleeps 2 ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1870000/1862000/1861901/a0e28b13_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Lucila Mazatlán Curamoria Collection - Adults Only Downtown Mazatlan - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 325 reviews CA $190 CA $226 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Mazatlan-Hotels-Casa-Lucila-Hotel-Boutique.h1861901.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/20000000/19420000/19415400/19415351/4b4ce4cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Mazatlan Zona Dorada - Pool - Spa - Parking included - Free WiFi 8.4 Very good 1,482 reviews CA $112 CA $134 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Mazatlan-Hotels-DoubleTree-By-Hilton-Mazatlan.h19415351.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/522000/521988/856b07b2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Cid El Moro Beach Hotel Zona Dorada - Pool - Hot tub - All-inclusive - Kids pool 7.8 Good 975 reviews CA $166 CA $221 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-El-Moro-Beach-Hotel.h521988.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113640000/113633700/113633690/6686f966_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Vantage Centro Histórico Mazatlán Centro Historico - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 20 reviews CA $120 CA $143 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Vantage-Centro-Historico.h113633690.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95100000/95092900/95092824/4fcab884_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Mazatlán Zona Dorada - 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Pool - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,005 reviews CA $105 CA $125 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Mazatlan-Hotels-Emporio-Mazatlan.h27468.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) Ad ![3 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/fa30df61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Cerritos - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,006 reviews CA $375 CA $375 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=ebded5b8-631b-426e-992a-a9f537273dde&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Hotel-Sands-Arenas.h528251.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Hotel-Sands-Arenas.h528251.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.22478%2C-106.42596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kI9tWtwBYrwvUyf9FKEOqxAsVBQ=) Av. del Mar 1910 Col Telleria, Mazatlán, SIN, 82017 #### What's nearby - The Mazatlan Malecón - 1 min walk - 0.1 km - Playa Norte - 2 min walk - 0.2 km - Mazatlán Aquarium - 9 min walk - 0.8 km - Teodoro Mariscal Stadium - 19 min walk - 1.6 km - Fisherman's Monument - 7 min drive - 1.6 km #### Getting around - General Rafael Buelna Intl. Airport (MZT) - 26 min drive #### Restaurants - ‪Pata Salada - ‬6 min walk - ‪Tortas "Santas Ahogadas - ‬11 min walk - ‪Mahi Sushi Bar & Bistro - ‬7 min walk - ‪mariscos los porteños - ‬1 min drive - ‪Domino's Pizza - ‬6 min walk ## About this property ### Hotel Sands Arenas Family-friendly hotel near The Mazatlan Malecón Consider a stay at Hotel Sands Arenas and take advantage of a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Del Pacifico, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with a waterslide, sun loungers, and a lifeguard on site - Free self parking - Buffet breakfast (surcharge), a porter/bellhop, and concierge services - Luggage storage, an elevator, and a vending machine Room features All 101 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers - 43-inch Smart TVs with Netflix, streaming services, and cable channels - Daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/61000000/60610000/60607700/60607643/411c2951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Varali Grand Hotel Mazatlán - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 2,054 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=60607643&PinnedHotelID=60607643&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/791300/791300/26a03f0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa De Oro Beach Hotel Zona Dorada - Pool - All-inclusive - Spa - Pet-friendly 8.2 Very good 1,485 reviews CA $83 CA $99 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=791300&PinnedHotelID=791300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/900300/900232/4dc676a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olas Altas Inn Hotel & Spa Mazatlán - 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Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,003 reviews CA $77 CA $92 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=22950030&PinnedHotelID=22950030&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King bed, Ocean View](https://images.trvl-media.com/lodging/3000000/2570000/2562700/2562641/2620023c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Island Hotel Mazatlán - Pool - Pet-friendly - Kids pool - Parking included 8.0 Very good 1,005 reviews CA $65 CA $78 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2562641&PinnedHotelID=2562641&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28100/28010/1d0f74b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Pelayo Pacific Beach Mazatlán - Pool - All-inclusive - Kids pool - Waterslide 8.2 Very good 1,007 reviews CA $72 CA $86 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=28010&PinnedHotelID=28010&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 232 for adults and MXN 140 for children - A bar/lounge - A restaurant ### Restaurants on site - Del Pacifico ### Things to do - Children's pool - Hot tub - Outdoor pool - Waterslide ### Family friendly - Children's pool - Laundry facilities - Lifeguards on site - Outdoor pool - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Outdoors - Beach loungers - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Designated smoking areas - Lifeguards - Mosquito nets ## Room amenities ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 43-inch smart TV with cable channels - Netflix - Streaming services ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from January 11 2026 to February 11 2026 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 300 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 232 for adults and MXN 140 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector and a smoke detector ### We should mention Pool access available from 9:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Sands Arenas Hotel Sands Arenas Mazatlan Sands Arenas Sands Arenas Mazatlan Hotel Sands Arenas Hotel Hotel Sands Arenas Mazatlán Hotel Sands Arenas Hotel Mazatlán ## Frequently asked questions ### Does Hotel Sands Arenas have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM. The pool will be unavailable from January 11 2026 to February 11 2026 (dates subject to change). ### Is Hotel Sands Arenas pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Sands Arenas? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Sands Arenas? > Check-out is at noon. ### Where is Hotel Sands Arenas located? > This family-friendly Mazatlán hotel is located by the ocean, within a 10-minute walk of Playa Norte, Mazatlán Aquarium, and Casino Codere. Hector Guillermo Pena Tamayo Park and University Theater Mazatlán are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sands Arenas Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 147 8 - Good 136 6 - Okay 75 4 - Poor 36 2 - Terrible 28 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Carlos Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Carlos Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rolando Dec 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and the ocean view is amazing ##### Rolando Stayed 1 night in Nov 2024 ### 10/10 Excellent #### MICHAEL JEROME Mar 25, 2023 Liked: Cleanliness, staff & service, amenities Great restaurant, staff, and location near beach and parks. ##### MICHAEL JEROME Stayed 1 night in Mar 2023 ### 6/10 Okay #### Corinne Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose this property due to its proximity to my family’s condo. It was clean and decently cared for. Pool area was nice and the breakfast buffet was delicious. ##### Corinne Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Taylor Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff here are incredible. So friendly and kind. They made the experience, and im looking forward to returning to stay again! ##### Taylor Stayed 7 nights in Jan 2025 ### 8/10 Good #### Anna Dec 26, 2022 Liked: Staff & service, amenities, property conditions & facilities Great area, ##### Anna ### 10/10 Excellent #### Juan Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service The Service was excellent, especially the person cleaning the room,she was very professional, friendly and knowledgeable ##### Juan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Juan Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Excellent service the room was very clean ![](https://a.travel-assets.com/ugc/hotel-reviews/4BB8C743A6D3A460CC9479DF2890A7E42E28AC9A1720635395217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Juan Jul 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Excellent service the room was very clean ![](https://a.travel-assets.com/ugc/hotel-reviews/4BB8C743A6D3A460CC9479DF2890A7E42E28AC9A1720635395217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 1 night in Jul 2024 ### 8/10 Good #### John P. Feb 1, 2023 Liked: Cleanliness, staff & service Beautiful view. Handy location for Centro or Golden Zone. ##### John P. Stayed 16 nights in Jan 2023 ### 4/10 Poor #### Edgardo Mar 4, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Good location but too noisy and cheap overall. ##### Edgardo Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Caleb Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I do not speak Spanish. The staff was helpful at check in and the restaurant. I enjoyed my stay and would like to return ##### Caleb Stayed 1 night in Apr 2024 ### 8/10 Good #### Carlos Oct 30, 2024 Liked: Cleanliness, staff & service, amenities Could use some updates ##### Carlos Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Trinidad Carreon Mar 24, 2024 Disliked: Cleanliness, amenities, property conditions & facilities terrible place, I wont recommend it ##### Trinidad Carreon Stayed 6 nights in Mar 2024 ### 2/10 Terrible #### Efigenia Jan 15, 2025 Disliked: Amenities The property is ancient and very dirty. The Spad wasn't working, and the towels were very hold Never stay again at this property smells so bad ##### Efigenia Stayed 1 night in Jan 2025 ### 4/10 Poor #### Dan Oct 31, 2022 Disliked: Cleanliness, property conditions & facilities We have stayed here about 5 times. The rooms aren’t 5 star but have always been keep up. Last night we got the room definitely in need of restoration. It was on the back side and really rough. I booked online to confirm we would find room as was a holiday weekend. They said at checkout that the good rooms were full. Recommend looking at room prior to payment if possible. ##### Dan Stayed 1 night in Oct 2022 ### 6/10 Okay #### james donald Feb 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities hardly anyone spoke english. very noisy outside at night till 10 pm ##### james donald Stayed 7 nights in Feb 2023 ### 6/10 Okay #### azucena Oct 12, 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Tv waz not working and ac ##### azucena Stayed 1 night in Oct 2023 ### 4/10 Poor #### Lindsey Jul 22, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia definitely needs to be updated with proper photos, this place is old and worn down, our room was nasty, black mold on the walls, ceiling, and in the tile grout, floors felt nasty and sticky and left our feet black after walking barefoot in our room after just being there for the first few minutes! The bedding was paper thin and we asked for more blankets and our request was ignored over and over, never got them. The pool was decent as well as the AC, the only postives I have for it and being across the beach was nice but I did not feel clean staying here! ##### Lindsey Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Rosario Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es agradable si solo quieres dormir ##### Rosario Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rocio Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La vista a la playa era espectacular! Volveremos muy pronto ##### Rocio Stayed 2 nights in Oct 2025 ### 4/10 Poor #### diana Aug 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Las instalaciones se ven viejas y descuidadas, la alberca sucia y despintada además de que no servían los elevadores y había mucho ruido ##### diana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alejandro Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien ##### Alejandro Stayed 1 night in Jul 2025 ### 2/10 Terrible #### diana gabriela Jul 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Nunca pasaron a hacer la limpieza Me tocó en el primer piso y una persona afuera de mi habitación con la música, una bocina se durmió como a las 6am no dejaron descansar No tienen reglas en el establecimiento Los muebles de la habitación en muy mal estado, el espejo, todo manchado como de negro dañado, no lo recomiendo para nada ![](https://a.travel-assets.com/ugc/hotel-reviews/2f299504-d968-49ea-a1df-1a3da73f0f4f-1752951163086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### diana gabriela Stayed 2 nights in Jul 2025 ### 6/10 Okay #### jose Jul 11, 2025 Liked: Cleanliness, property conditions & facilities La limpieza en las habitaciones, pero el servicio fue muy malo nos hicieron esperar 2 horas en el lobby además le faltan servicios e informacion ##### jose Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Resort Mazatlan by IHG](https://www.expedia.ca/Mazatlan-Hotels-Holiday-Inn-Resort-Mazatlan.h15927657.Hotel-Information) > > [DoubleTree by Hilton Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-DoubleTree-By-Hilton-Mazatlan.h19415351.Hotel-Information) > > [El Cid Granada](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-Granada.h425185.Hotel-Information) > > [Hotel Riu Emerald Bay - 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