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Featured image
On the beach, beach towels, fishing
On the beach, beach towels, fishing
On the beach, beach towels, fishing
Outdoor pool, pool umbrellas

Guest reviews

3.9 out of 5 Good
983 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
All-inclusive
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationPunta Camaron Beach16 min walk
Popular LocationEl Cid Country Club Golf Course18 min walk
Popular LocationSea Shell City Museum19 min walk
AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)36 min drive

Choose dates to view prices

Ocean View Elite

  • Ocean view
  • Sleeps 4

Ocean View Elite Golf Experience

  • 495 sq ft
  • Ocean view
  • Sleeps 4

Room, Pool View

3.7/5 guest room rating
  • 398 sq ft
  • Sleeps 4

Room, Ocean View

4.7/5 guest room rating
  • 492 sq ft
  • Ocean view
  • Sleeps 4

About this area

Mazatlan

Located on the beach, El Cid Castilla Beach Hotel is in Mazatlan's Zona Dorada neighbourhood, an area with good airport proximity. Mazatlan Aquarium is a popular attraction and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Travelling with kids? Consider Mazagua Aquatic Park, or check out an event or a game at Teodoro Mariscal Stadium. With snorkelling, parasailing and sailing nearby, you'll find plenty of adventures in the water.
Visit our Mazatlan travel guide
View in a map
Popular Location

What's nearby

  • Punta Camaron Beach - 16 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Sea Shell City Museum - 19 min walk
  • Monument to the Family - 3 min drive
  • Teodoro Mariscal Stadium - 11 min drive

Getting around

  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 36 min drive

Restaurants

  • LA ALHAMBRA RESTAURANT — 1 min walk
  • EL ALCAZAR — 1 min walk
  • Carlos & Lucia's - 3 min walk
  • Villa Italia - 4 min walk
  • Mary's - 5 min walk

About this property

El Cid Castilla Beach Hotel

Family fun on the beach and an area shuttle
At El Cid Castilla Beach Hotel, hit the beach, dine on-site at LA ALHAMBRA RESTAURANT or enjoy a drink at one of the resort's 2 bars/lounges. All 500 rooms provide conveniences such as sitting areas and coffee makers, plus balconies and flat-screen TVs with satellite channels. Wireless Internet access (surcharge), room service and ceiling fans are among the other amenities available to guests.
El Cid Castilla Beach Hotel offers 500 forms of accommodation with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. This Mazatlan resort provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

On-site entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per day)
  • Available in some public areas: WiFi (MXN 200 per day)

Parking and public transport

  • Self parking: MXN 50 per day
  • Valet parking: MXN 50 per day
  • Electric car charging station
  • 24-hour drop-off airport shuttle (surcharge)
  • Free local area shuttle

Food and drink

  • All buffet and à la carte meals, snacks and local beverages included
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 27 holes of golf
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in between 3 PM and 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 150.0 per night.
Cots (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: MXN 200 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per day (rates may vary)
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self-parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Hotel
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach
El Cid Castilla Mazatlan
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Hotel Resort Mazatlan

Frequently asked questions

Can I cancel my reservation for free at El Cid Castilla Beach Hotel and receive a full refund?
Yes, El Cid Castilla Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to El Cid Castilla Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at El Cid Castilla Beach Hotel?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on Nov 10, 2020 start from CA $116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does El Cid Castilla Beach Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is El Cid Castilla Beach Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Cid Castilla Beach Hotel?
Self-parking is available for MXN 50 per day. Valet parking is available for MXN 50 per day.
What time is check-in at El Cid Castilla Beach Hotel?
Check-in is from 3 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at El Cid Castilla Beach Hotel?
Checkout is at noon.
Does El Cid Castilla Beach Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MXN 320 per person applies.
Are there all-inclusive benefits at El Cid Castilla Beach Hotel?
Some rate plans available at this property are all-inclusive.
Where is El Cid Castilla Beach Hotel located?
Located in Zona Dorada, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Brujas, Playa Norte and Mazatlan Aquarium. Cerritos Beach is 3 mi (4.9 km) away.
3.9
Good
5 - Excellent
349
4 - Good
344
3 - Okay
172
2 - Poor
72
1 - Terrible
46

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
Sad face IconDisliked: Property conditions & facilities
Las habitaciones están muy austeras No tienen smart tv Las toallas de la habitación están pésimas El aire acondicionado es muy ruidoso El café que dan (marca Marino) es muy malo. La alberca exclusiva de tiempo compartido y el restauran la Concha es de lo más rescatable El servicio de los meseros excelente. Es muy caro como para la calidad de las habitaciones, muy viejas.
Stayed 5 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Super friendly staff. Clean facilities. Great pool area. Great hotel for families with kids. Has direct access to the beach.
Stayed 3 nights in Sep 2020

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Staff & service
Took us about 10 mins to wait for the elevator to go to the pool. The food was nasty and buffet was overcrowded. Most of the staff was rude. Won’t be going back !
Stayed 3 nights in Sep 2020

1/5 Terrible

Travelled with family and small children, Business traveller
Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
Expedia should advertise this place website claims to have offer parking and wifi yes they do for an extra charge $80 per parking per day and $10 dollars for wifi per device, hotel is clean and looks amazing on pictures, we came in a middle of a pandemic and people don’t respect protocol they dont wear mask people smoking everywhere pools are over crowded, elevators take for ever they are extremely small and always full, thi place is for the locals and made me feel unsafe, costumer service was over the top that made me feel so uncomfortable We had to check out a day earlier , upon our arrival manager showed up to my room offering an upgrade then he send wine chocolates and fruit , 10 minutes later someone showed up with toiletries when there was some already there , then they called asking to me to go get dinner at their restaurant When all I really wanted was to sleep and left alone, I also forgot to mention that I wanted my Luggage with me at all times but they were so passionate about let them leave my Luggage on the lobby alone so I can go to their VIP office and check in ! Anyways worse experience ever motel 6 would have been better!
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel el Cid es muy seguro , limpio y está muy bien ubicado . Sus habitaciones son amplias , el aire funciona muy bien , me quede en la habitación 0116 está frente a la alberca , me gusto ya que cuenta con muchos cajones para guardar ropa y el baño está amplio , también tiene un balcón y está en el primer piso , está ideal por si traes niños .
Stayed 2 nights in Aug 2020

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