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El Cid Castilla Beach Hotel

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On the beach, beach towels, fishing
On the beach, beach towels, fishing
On the beach, beach towels, fishing
Outdoor pool, pool umbrellas

Overview of El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationPunta Camaron Beach16 min walk
  • Popular LocationEl Cid Country Club Golf Course18 min walk
  • Popular LocationSea Shell City Museum19 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)33 min drive

Choose dates to view prices

About this area

Mazatlan

Located on the beach, El Cid Castilla Beach Hotel is in Mazatlan's Zona Dorada neighborhood, an area with good airport proximity. Mazatlan Aquarium is a popular attraction and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Consider Mazagua Aquatic Park, or check out an event or a game at Teodoro Mariscal Stadium. With snorkeling, parasailing, and sailing nearby, you'll find plenty of adventures in the water.
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Popular Location

What's nearby

  • Punta Camaron Beach - 16 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Sea Shell City Museum - 19 min walk
  • Monument to the Family - 3 min drive
  • Teodoro Mariscal Stadium - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • LA ALHAMBRA RESTAURANT — 1 min walk
  • EL ALCAZAR — 1 min walk
  • Carlos & Lucia's — 3 min walk
  • Villa Italia — 4 min walk
  • Mary's — 5 min walk

About this property

El Cid Castilla Beach Hotel

Family fun on the beach and an area shuttle
At El Cid Castilla Beach Hotel, hit the beach, dine onsite at LA ALHAMBRA RESTAURANT, or enjoy a drink at one of the resort's 2 bars/lounges. All 500 rooms provide conveniences like sitting areas and coffee makers, plus balconies and flat-screen TVs with satellite channels. WiFi, room service, and ceiling fans are among the other amenities available to guests.
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

Onsite entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per day)
  • Available in some public areas: WiFi (MXN 200 per day)

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Valet parking on site (MXN 50 per day)
  • Electric car charging station on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • All buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 27 holes of golf
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Mazatlan
Mazatlan
Zona Dorada
Zona Dorada
Guest rating 3.5+
Guest rating 3.5+
All-inclusive plan available
All-inclusive plan available
Air conditioned
Air conditioned
Hotel resort
Hotel resort
Business-friendly
Business-friendly
3 star
3 star

Policies

Check-in

Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 200 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per day (rates may vary)
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Hotel Resort Mazatlan

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 353 out of 996 reviews
5 - Excellent 35%
Rating 4 - Good. 340 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 175 out of 996 reviews
3 - Okay 18%
Rating 2 - Poor. 76 out of 996 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 996 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time and the staff was nice.
Stayed 6 nights in Jun 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great pools and good drinks. Spacious rooms but outdated. Security staff really rude, no customer service skills at all. They charge for everything, including waters, coffee in room and Wifi. Not a cheap hotel to not include at least that. Will not return to this hotel.
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, would definitely recommend it. The only thing is that they need to work better on their buffet. Other than that, we enjoyed our vacation.
Stayed 4 nights in Jun 2021

1/5 Terrible

Stayed 1 night in May 2021

3/5 Okay

Travelled with family
Disliked: Staff & service, amenities
The hotel has daily charge of internet use of $10. Dlls. I was unaware of cost.the hotel had too many people in the pools. It was just to crowed for my taste.
Stayed 5 nights in May 2021