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"Walls were thin. Other guests had loud music playing all night into the morning when we woke up. You could hear inappropriate noises. Would not take my family here again."

"The ceiling in my room must have had a previous leak because the ceiling had a really huge water stain."

"The stay was ok. Only there for one night"

"Great stay! Only drawback is they only replenish towels and make beds every three days."

"John, the airport shuttle driver is outstanding- an absolute incredible employee- "

"Very nice location, updated rooms, very clean, quiet. Free breakfasts every morning and close to highways. "

"All was fine "

"Spotless room and spa "

"We needed to switch rooms because at first we saw ants in the room. Then when we pulled back the sheet there was a bed bug or tick on the sheets. The front desk immediately switch our room. The 2nd room’s bathtub/shower wasn’t 100% cleaned. There was a dirty facecloth hanging on the shower curtain & short black hair on the shower wall. There was also someone’s shorts on the shelf in the closet. When we went to check out the next morning the staff was very kind. The head of household was also there & I explained that our first room had ants & they said they were going to take care of it. I told him the 2nd room seemed to have clean sheets & towels but it seemed like the bathroom wasn’t finished getting cleaned. We usually stay at Holiday Inn Express but was disappointed in the Norwich CT hotel. We purposefully book with Holiday Inn express because of the indoor pool, but the pool was also out of order that weekend. "