10/10 Excellent
Daad
Travelled with family
May 29, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
I had the pleasure of staying at this extraordinary hotel, and I can confidently say that it was an experience I will cherish forever. What sets this place apart is the genuine kindness displayed by the owner and the exceptional service provided by the staff.
From the moment I arrived, the owner Rene and his wife made us feel like valued guests. Their warm welcome and personal attention made me feel instantly at home. Throughout my stay, they continuously checked in to ensure I had everything I needed and that my stay was nothing short of perfect. Their kindness and dedication were truly heartwarming.
Klenton at this hotel deserve special recognition for their outstanding service. Every interaction with them was a delight. They were attentive, friendly, and always went above and beyond to ensure my comfort. No request was too trivial or too late at night. I remember one particular incident when I needed assistance in the middle of the night. I was pleasantly surprised when the phone was answered promptly, and the Rene the owner on the other end was polite, understanding, and eager to help. Their willingness to go the extra mile even during the late hours speaks volumes about their commitment to guest satisfaction.
Not only was the service exceptional, but the accommodations were also superb. My room was tastefully decorated, immaculately clean, and provided all the comforts I could ask for. The attention to detail in every aspect of the room was evident, creating a welcoming
Daad
Stayed 3 nights in May 2023