Title: Plaza London Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2114&destination=London%2C+England%2C+United+Kingdom&selected=4969048&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Plaza London Hotel Travelers step out to explore the vibrant streets of East London before returning to a comfortable retreat with modern amenities and staff who know how to help. ## Photo gallery for Plaza London Hotel ![Exterior - Plaza London Hotel (London)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/c5da8540.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Triple Room | Terrace/patio - Plaza London Hotel (London)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/e0db2931.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Triple Room - Plaza London Hotel (London)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/c1d611e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Plaza London Hotel (London)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/ded3db5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Ensuite - Plaza London Hotel (London)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/18d8d1e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Plaza London Hotel offers a convenient base in central London, near Victoria Park. Guests enjoy amenities like in-room WiFi, luggage storage, and dry cleaning. The helpful staff enhances visitors' stays. ## Reviews 5.6 ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Laundry - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 22 - Mar. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Double Room, Ensuite ![Double Room, Ensuite](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/f3bd4f4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite - 107 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room, Ensuite ![Premium bedding, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/44c2327e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Ensuite - 178 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Family Room, Private Bathroom ![Family Room, Private Bathroom](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/47a17a9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Private Bathroom - 213 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Family Room, Ensuite ![Premium bedding, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/fdc6212d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite - 178 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Single Room, Ensuite ![Premium bedding, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/60d30420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite - 107 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Twin Room, 2 Twin Beds, Ensuite ![Premium bedding, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/7ea4f55d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds, Ensuite - 107 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Suite ![Superior Suite](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/21075844.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite - 178 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Single Room (With Private External Bathroom) ![Single Room (With Private External Bathroom)](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/1dca9727.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (With Private External Bathroom) - 107 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Economy Double Room, Ensuite ![Economy Double Room, Ensuite](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/cd0f7496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Ensuite - 107 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Economy Quadruple Room ![Economy Quadruple Room](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/34f6dc5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Quadruple Room - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Triple Room ![Superior Triple Room | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4970000/4969100/4969048/e0db2931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room - 161 sq ft - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Suite | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891100/891023/5b19d8e4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### London Croydon Aerodrome Hotel by Sunday Waddon - Free WiFi - Restaurant - Breakfast available - Parking available 7.8 Good 1,000 reviews CA $81 CA $97 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/London-Hotels-London-Croydon-Aerodrome-Hotel.h891023.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=b1d1b0cd-976e-4891-9d8f-6ba4018411d4&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/550000/542000/541982/91ccaa9a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels Bexleyheath Bexleyheath - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 326 reviews CA $90 CA $108 total includes taxes & fees Mar 29 - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,004 reviews CA $143 CA $172 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/London-Hotels-CitizenM-London-Shoreditch.h15921793.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=b1d1b0cd-976e-4891-9d8f-6ba4018411d4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) ## About the area Located in Tower Hamlets, a neighborhood in London, Plaza London Hotel is near a metro station. Tower of London is a notable landmark, and the area's natural beauty can be seen at Victoria Park and London Fields. Looking to enjoy an event or a game while in town? See what's going on at London Stadium. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.52871%2C-0.04906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JpFvnQvL6-nd3ket7EZZeU32YxQ=) 115A-117A Roman Road, Bethnal Green, London, England, E2 0QN ### What's nearby - ![Here at Victoria Park, London you have everything! Spanning across East London you will also find a number of events and a canal. Great for cycling, running, kids play area x 3, boating, cafe - good food and good times! #LifeAtExpedia #AugustReflections](https://images.trvl-media.com/place/2114/d4462bc3-11f1-47c3-a6eb-3e7873c0c97d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Victoria Park 6 min walk \- 0.5 km - ![London showing street scenes, signage and markets](https://images.trvl-media.com/place/6159621/79b53b88-5c5b-4bf4-9002-3710146b0d9a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brick Lane 5 min drive \- 2.3 km - Mile End Park 6 min walk \- 0.5 km - Queen Mary, University of London 8 min walk \- 0.7 km - London Fields 17 min walk \- 1.4 km ### Getting around - Bethnal Green Underground Station 6 min walk - London Cambridge Heath Station 11 min walk - Heathrow Airport (LHR) 88 min drive ### Restaurants - Elis 8 min walk - Mother Kelly's Bottle Shop and Tap Room 7 min walk - The Approach Tavern 8 min walk - Arepa & Co Bethnal Green 7 min walk - The Camel 4 min walk ## About this property ### Plaza London Hotel Hotel near Victoria Park Located close to London Fields and London Stadium, Plaza London Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also find perks like: - English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services - Smoke-free premises, a TV in the lobby, and a 24-hour front desk - Luggage storage, ATM/banking services, and tour/ticket assistance Room features All guestrooms at Plaza London Hotel feature comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Communal kitchens with refrigerators and microwaves - 28-inch flat-screen TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, DVD players, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5370000/5366200/5366104/34d89112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dockside Hotel Tower Hamlets - Free WiFi - Housekeeping - 24/7 front desk 7.0 Good 245 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=5366104&PinnedHotelID=5366104&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/28000000/27380000/27372500/27372440/3cf9e34c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points Flex by Sheraton London Shoreditch East Tower Hamlets - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 1,004 reviews CA $114 CA $137 total includes taxes & fees Mar 29 - 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Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=10632894&PinnedHotelID=10632894&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room](https://images.trvl-media.com/lodging/49000000/48420000/48410800/48410787/6495058c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cherry Bar Rooms Tower Hamlets - Free WiFi - Restaurant - Air conditioning - Bar 8.4 Very good 452 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=48410787&PinnedHotelID=48410787&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4969048&PinnedHotelID=4969048&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4969048,5366104,27372440,14781262,10633247) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) ### Food and drink - Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 8 for children ### Things to do - TV in common areas ### Family friendly - DVD player - In-room microwave - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Hardwood flooring in room - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Memory foam mattress - Premium bedding ### Bathroom - Towels provided ### Entertainment - 28-inch flat-screen TV with digital channels - DVD player - Netflix - Streaming services ### Food and drink - Electric kettle - Limited room service - Microwave - Refrigerator - Shared kitchen access - Tea bags/instant coffee ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Heating - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children - Air conditioning fee: GBP 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators ### Property is also known as London Plaza Hotel Plaza London Plaza London Hotel Crowne Plaza Kensington Hotel London Crowne Plaza London Kensington England Plaza London Hotel England Plaza London Hotel Hotel Plaza London Hotel London Plaza London Hotel England Plaza London Hotel Hotel London ## Frequently asked questions ### Is Plaza London Hotel pet-friendly? ### How much does it cost to stay at Plaza London Hotel? ### What time is check-in at Plaza London Hotel? ### What time is check-out at Plaza London Hotel? ### Does Plaza London Hotel provide a shuttle to the airport? ### Where is Plaza London Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Plaza London Hotel Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.8 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 27 8 - Good 63 6 - Okay 113 4 - Poor 74 2 - Terrible 61 ## Reviews Verified ### 8/10 Good #### Matt Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple, comfortable, helpful staff and good value I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc) ##### Matt Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Verified traveller Apr 4, 2025 Liked: Cleanliness Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is . ##### Verified traveller Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Judith Ann May 24, 2024 Staff was friendly, other guests were noisy ##### Judith Ann Stayed 3 nights in May 2024 Verified ### 4/10 Poor #### Anna Aug 18, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return ##### Anna Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Verified traveller Jul 13, 2025 Liked: Staff & service Disliked: Cleanliness The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas. ##### Verified traveller Stayed 6 nights in Jul 2025 Verified ### 2/10 Terrible #### Verified traveller Sep 5, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Don’t choose this place Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor. ##### Verified traveller Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Karen Jul 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff ##### Karen Stayed 1 night in Jul 2022 Verified ### 2/10 Terrible #### Jake Thomas May 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay Not so good staff rude no ac no microwave no fridge. Dirty shower mould ![](https://a.travel-assets.com/ugc/hotel-reviews/75f0e285-f827-4868-8004-0eefb9647017-1746296150530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e896f515-2ec3-403d-acf7-1ebf51a3c165-1746296150237.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/288b8bee-b222-4503-b6b7-95ca372e297b-1746296150449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df8dc5f7-58cc-4498-8856-1cd449c09e46-1746296150485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jake Thomas Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Jamie May 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place Iv ever been It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it. ##### Jamie Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Vanessa Oct 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female. ##### Vanessa Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Colin Jul 10, 2023 Disliked: Cleanliness, room comfort Not the greatest room for what it cost. ##### Colin Stayed 1 night in Jul 2023 Verified ### 2/10 Terrible #### dave Jul 1, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Damp bathroom covered in mould - really smelly. ##### dave Stayed 2 nights in Jun 2024 Verified ### 6/10 Okay #### Joseph Aug 11, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Missed the mark Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care. ##### Joseph Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### Robert Jul 29, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised. ##### Robert Stayed 1 night in Jul 2024 Verified ### 4/10 Poor #### Steven Oct 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities No cups for tea or coffee ##### Steven Stayed 2 nights in Oct 2023 Verified ### 2/10 Terrible #### Verified traveller Nov 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls. ##### Verified traveller Stayed 1 night in Nov 2024 Verified ### 2/10 Terrible #### PABLO Jul 1, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Travelers be aware that this is not 3 stars hotel Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help. ![Small stairs to walk down to the basement.](https://a.travel-assets.com/ugc/hotel-reviews/0F41EF1B6DE9A8CA70776367EAEE5020B241CFEF1688222997464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room with no windows, no ventilation and mold smell presence. ](https://a.travel-assets.com/ugc/hotel-reviews/81683A6D6254E6963431B8A08CF848FC0377B7091688223003330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom outside the room.](https://a.travel-assets.com/ugc/hotel-reviews/DB371FFA4DCB286F5AD5C4D9848F5B3150296AF81688223411809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PABLO Stayed 4 nights in Jun 2023 Verified ### 4/10 Poor #### gert rye Sep 25, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Et værelse uden vinduer - og en lugt af kunstig rengøring - frisk luft spay ##### gert rye Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### Verified traveller Dec 11, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### A roof over your head Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking. ##### Verified traveller Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Fanni Nov 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nagyon kedves személyzet. ##### Fanni Stayed 3 nights in Nov 2024 Verified ### 4/10 Poor #### Hanne Oct 5, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### For nedslidt Man kan sove der , men absolut ikke anbefalelsesværdigt. Er for nedslidt og værelserne er meget trange og små . Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op ##### Hanne Stayed 5 nights in Sep 2022 Verified ### 10/10 Excellent #### Nicholas Dec 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great Hotel I will return ##### Nicholas Stayed 7 nights in Dec 2021 Verified ### 8/10 Good #### Ian Oct 31, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative. ##### Ian Stayed 1 night in Oct 2021 Verified ### 4/10 Poor #### Verified traveller Oct 17, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel ##### Verified traveller Stayed 1 night in Oct 2021 Verified ### 10/10 Excellent #### Evan Oct 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and well priced budget hotel I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated. ##### Evan Stayed 1 night in Oct 2021 ### Expedia's Latest Trends ### Hotels > - [Native King’s Wardrobe, St. Paul’s](https://www.expedia.ca/London-Hotels-Native-Kings-Wardrobe.h891426.Hotel-Information) > - [ Executive Apartments in Central London Euston FREE WiFi by City Stay Aparts](https://www.expedia.ca/London-Hotels-Central-1-Beds-Apts-By-City-Stay-London.h35891691.Hotel-Information) > - [The Marble Arch Hotel, by Thistle](https://www.expedia.ca/London-Hotels-Amba-Hotel-Marble-Arch.h8704.Hotel-Information) > - [Hux Hotel](https://www.expedia.ca/London-Hotels-Hux-Hotel.h16877390.Hotel-Information) > - [High Street Kensington Apartments ](https://www.expedia.ca/London-Hotels-High-Street-Kensington-Apartments.h23504205.Hotel-Information) > - [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > - [The Jesmond Dene – St Pancras Hotel Group](https://www.expedia.ca/London-Hotels-Jesmond-Dene-St-Pancras-Hotel-Group.h888759.Hotel-Information) > - [The Dorchester](https://www.expedia.ca/London-Hotels-The-Dorchester-Dorchester-Collection.h21208.Hotel-Information) > - [Radisson Blu Hotel, London Bond Street](https://www.expedia.ca/London-Hotels-Radisson-Blu-Hotel.h24180.Hotel-Information) > - [Ruby Lucy Hotel London by IHG](https://www.expedia.ca/London-Hotels-Ruby-Lucy.h42041893.Hotel-Information) > - [Assembly Leicester Square](https://www.expedia.ca/London-Hotels-Assembly-Hotel-London.h24000156.Hotel-Information) > - [Yotel London City](https://www.expedia.ca/London-Hotels-YOTEL-London-Clerkenwell.h48296903.Hotel-Information) > - [Radisson Blu Hotel, London Mercer Street](https://www.expedia.ca/London-Hotels-Radisson-Blu-Hotel.h7989.Hotel-Information) > - [The Gantry London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > - [Aethos Hotel London Shoreditch](https://www.expedia.ca/London-Hotels-Aethos-London-Shoreditch.h17836240.Hotel-Information) > - [Radisson Blu Hotel, London Euston Square](https://www.expedia.ca/London-Hotels-Radisson-Blu-Grafton-Hotel.h608.Hotel-Information) > - [Hub By Premier Inn London City Bank](https://www.expedia.ca/London-Hotels-HUB-BY-Premier-INN-London.h40112162.Hotel-Information) > - [art'otel London Battersea Power Station powered by Radisson Hotels](https://www.expedia.ca/London-Hotels-ArtOtel-London-Battersea-Power-Station.h83011268.Hotel-Information) > - [Hub By Premier Inn London King's Cross](https://www.expedia.ca/London-Hotels-HUB-BY-Premier-INN-London-Kings-Crosse.h40112027.Hotel-Information) > - [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > - [Club Quarters Hotel Covent Garden Holborn](https://www.expedia.ca/London-Hotels-Club-Quarters-Hotel-Covent-Garden-Holborn.h4735824.Hotel-Information) > - [The Mayfair Townhouse](https://www.expedia.ca/London-Hotels-The-Mayfair-Townhouse.h57972013.Hotel-Information) > - [Great Scotland Yard Hotel, part of Hyatt](https://www.expedia.ca/London-Hotels-GREAT-SCOTLAND-YARD.h38904937.Hotel-Information) > - [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > - [ STG Hotel London Oxford Street](https://www.expedia.ca/London-Hotels-St-Giles-Hotel-London.h614.Hotel-Information) > - [Thistle Trafalgar - Leicester Square](https://www.expedia.ca/London-Hotels-Thistle-Trafalgar-Leicester-Square.h25875.Hotel-Information) > - [Star Hotel](https://www.expedia.ca/London-Hotels-Star-Hotel-Bed-Breakfast.h888617.Hotel-Information) > - [The Crown London Hotel, Cricklewood (Northwest London), WorldHotels Distinctive](https://www.expedia.ca/London-Hotels-Clayton-Crown-Hotel-London.h969760.Hotel-Information) > - [Brown's Hotel, a Rocco Forte Hotel](https://www.expedia.ca/London-Hotels-Rocco-Forte-Browns-Hotel.h438636.Hotel-Information)