Title: Novotel London ExCeL - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel London ExCeL Pet-friendly London hotel connected to the convention center, 3-minute walk to ExCeL Exhibition Centre ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/f3caa114.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/bab1f915.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/37031760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/3a59014d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/51250b5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel London ExCeL, near Royal Victoria Bridge, offers comfort and convenience. Travelers love the helpful staff and prime location of this stylish, eco-certified hotel. Wellness facilities and a restaurant keep visitors energized during their London stay. 8.6 Excellent ## Popular amenities - Bar - Breakfast available - Housekeeping - Room service - 24/7 front desk - Gym ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=992650&PinnedHotelID=992650&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/0bad48f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 8.6 Excellent 8 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Premium Room, 1 Queen Bed (Executive)](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/59a727ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed (Executive) 7.0 Good 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed Blackout drapes/curtains Eco-friendly toiletries - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/1d5e1ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed Blackout drapes/curtains Eco-friendly toiletries - 269 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/cfb91395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.6 Excellent 12 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/cfb91395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible 8.8 Excellent 3 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Private bathroom - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/1000000/1000000/992700/992650/09b4cf04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Sofa bed Blackout drapes/curtains Eco-friendly toiletries - 269 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Garden](https://images.trvl-media.com/lodging/1000000/60000/55000/54993/84c21fd9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bedford Hotel London City Centre - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 1,745 reviews CA $230 CA $276 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=ad933c27-11b9-4b89-a38f-b08ca69fa946&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/60000/55000/54987/9d683740.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Garden Hotel London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-ExCeL.h992650.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Novotel-London-ExCeL.h992650.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50803%2C0.02296&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r1ZAjHW7s9V0huXWXHMlVLzloKc=) 7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA #### What's nearby - ExCeL Exhibition Centre - 1 min walk - 0.2 km - IFS Cloud Royal Docks Station - 6 min walk - 0.5 km - IFS Cloud Greenwich Peninsula Station - 2 min drive - 1.7 km - O2 Arena - 3 min drive - 2.0 km - Westfield Stratford City - 14 min drive - 8.3 km #### Getting around - West Ham Station - 4 min drive - Royal Victoria DLR Station - 6 min walk - London City Airport (LCY) - 6 min drive #### Restaurants - ‪Subway - ‬6 min walk - ‪Costa Coffee - ‬4 min walk - ‪Sandwich & Co. - ‬3 min walk - ‪Water Front Quayside Cafe & Bar - ‬5 min walk - ‪Starbucks - ‬4 min walk ## About this property ### Novotel London ExCeL Upscale hotel near ExCeL Exhibition Centre Located close to Royal Victoria Bridge and IFS Cloud Royal Docks Station, Novotel London ExCeL provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Upper Deck, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff - Meeting rooms, ATM/banking services, and smoke-free premises - Tour/ticket assistance, an elevator, and free newspapers - Guest reviews give top marks for the helpful staff and location Room features All 257 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with cable channels - Wardrobes/closets, free infant beds, and coffee/tea makers ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4300000/4292600/4292527/9cc2edc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft London Excel Docklands - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,012 reviews CA $129 CA $155 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4292527&PinnedHotelID=4292527&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/1000000/990900/990855/5ca9648a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel London ExCel Docklands - 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Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18.10 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Upper Deck ### Things to do - Gym - Sauna - Steam room - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 4,532 square feet of conference space - Business center - Meeting rooms ### Outdoors - On a river - On the boardwalk/promenade - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Assistive listening devices - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 9 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 18.10 per person - Self parking fee: GBP 25 per night (in/out privileges) - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Excel London Novotel Excel Novotel Excel Novotel London London Excel Novotel London Novotel Excel Novotel Excel Novotel Excel Hotel Novotel Excel Hotel London Novotel Excel London Novotel London Excel Accor London Excel Novotel London ExCeL England Novotel London Excel Hotel London Novotel London ExCeL Hotel Novotel London ExCeL Hotel Novotel London ExCeL London Novotel London ExCeL Hotel London ## Frequently asked questions ### Is Novotel London ExCeL pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Novotel London ExCeL? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on Nov 9, 2025 start from CA $141.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/London-Hotels-Novotel-London-ExCeL.h992650.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel London ExCeL? > Self parking is available for GBP 25 per night. ### What time is check-in at Novotel London ExCeL? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. ### What time is check-out at Novotel London ExCeL? > Check-out is at noon. ### Where is Novotel London ExCeL located? > Located in Docklands, this hotel is within a 5-minute walk of ExCeL Exhibition Centre, Royal Victoria Bridge, and IFS Cloud Royal Docks Station. The Crystal and Thames Barrier Park are also within 1 mi (2 km). Royal Victoria DLR Station is 6 minutes by foot and Custom House Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel London ExCeL Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 565 8 - Good 269 6 - Okay 98 4 - Poor 46 2 - Terrible 38 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Thanh Phuong Thi Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice room ##### Thanh Phuong Thi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Anne Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel. Very clean. Comfortable bed. Within easy walking distance for Excel. ##### Anne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Moy Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff (Ali, was very accommodating. He upgraded my room to an executive suite... Thank you Ali) enjoyed my stay. ##### Moy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sibi Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A clean, spacious and conveniently located —with friendly service and terrace views—tempered by occasional air-con and amenity hiccups. ##### Sibi Stayed 2 nights in Aug 2025 ### 8/10 Good #### SARAH Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stays at this hotel are always pleasant, it is a great location for Excel. Staff are always very professional and friendly. I would like to see improvement in the quality and taste of breakfast and dinner. I feel this greatly let’s the experience down. ##### SARAH Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bodex Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ![](https://a.travel-assets.com/ugc/hotel-reviews/61f41939-0a8c-4b9b-bf5d-35fa4e7b1a75-1756032652187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20ba24b4-cad2-4ac6-8a8a-96b01adc6901-1756032651717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a109f0a8-cba3-42a2-a2c6-6530ea899c9b-1756032651880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a20b1fa2-fced-4cb9-bd2c-5ba89770f6fb-1756032651944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bodex Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Thidar Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staffs very friendly and helpful ##### Thidar Stayed 1 night in Jun 2025 ### 8/10 Good #### barry Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel has underground parking, if you are staying in the hotel, you should get a discount. when i booked as i had the youngest child with us we booked an adjoining room which wasn’t available. at first they gave us two rooms on to different floors. but eventually after asking swapped and had rooms on the same floor ##### barry Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ali Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel has parking which is open to public for the same price. And as it’s next to the Excel, there is no parking space available during daytime. ##### Ali Stayed 1 night in May 2025 ### 10/10 Excellent #### Nelson Apr 30, 2025 Liked: Staff & service, property conditions & facilities Nice ##### Nelson Stayed 6 nights in Apr 2025 ### 8/10 Good #### Scott Jul 27, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Sleek, modern and ideally situated. The trip was to attend the Formula E race at the ExCel, and so I chose this particular hotel because while I wanted just a place to rest my head after a long day, knowing I wasn’t going to be spending much time in the room, I also wanted to know that the time I did spend in the room, I would be comfortable. Unfortunately, I can’t say I was particularly comfortable in my room, although the rest of the hotel was as lovely as I remember from my previous visits. The hotel is in excellent condition, and offers a wide variety of facilities for mainly business orientated travellers. While I wouldn’t recommend the hotel as particularly family friendly, it is an excellent choice for those people who are attending any kind of convention at the ExCel, and indeed with its handy links to the O2 Arena and even Canary Wharf, it is ideally situated for those types of travellers. ##### Scott Stayed 2 nights in Jul 2025 ### 6/10 Okay #### BPSI Jul 20, 2025 Dated to 90s Dining room in morning cannot deal with breakfast rush/crush as everything in same crowded space Bar service so slow, watched a cocktail being mixed over 10 minutes, request by other customer for salt and vinegar for food met with strange look and 5 minute wait to find vinegar in dish and no way of serving it ##### BPSI Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jermaine Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, nice clean hotel ##### Jermaine Stayed 1 night in Jul 2024 ### 6/10 Okay #### Verified traveller Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### If you want decent air con go elsewhere The room was so hot and the air con control unit was old school, not digital. Mattress topper on the bed kept sliding around ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### John Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay ##### John Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jane Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous hotel, superb location, great bar Our first choice when visiting London. A great hotel with a fabulous terrace for a coffee or a cocktail, soaking up the sun. Easy access to the city and great to pop over to the O2 on the cable car for dinner. Lovely meal in the restaurant one night with attentive service from Klea. ##### Jane Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Nancy Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was roomy for a London hotel. Very convenient for us to be a short walk to restaurants and the cable car to the O2 arena. Conveniently located near Excel and the Elizabeth Line railway, which took us to Heathrow Airport any many tourist attractions without having to change trains. Would definitely recommend this hotel. Staff was very friendly and helpful. Maid service daily ##### Nancy Stayed 4 nights in Mar 2025 ### 8/10 Good #### ayodele Jul 11, 2024 Liked: Cleanliness, staff & service, amenities Pleasant functional hotel ##### ayodele Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Dishant Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean centrally located and helpful staff ##### Dishant Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Andy Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good, comfortable hotel with good transport links into the center of London. ##### Andy Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### jessica Jan 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay thank you to the staff for making this a memorable stay ##### jessica Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Veronika Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was soo nice on the 9th floor ##### Veronika Stayed 1 night in Dec 2024 ### 6/10 Okay #### Verified traveller Jan 13, 2025 #### Great base, Terrible Beds Overall was a good base for what we were in London for. Right by the venue. However the beds were tremendously hard. Was like sleeping on a log. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 8/10 Good #### Dean Sep 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff clean room ##### Dean Stayed 1 night in Sep 2024 ### 8/10 Good #### Carla Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so friendly! 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