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Avari Lahore – Avis

5 out of 5
Avari Lahore
87 Shahrah-e-Quaid-e-Azam, Lahore, Punjab

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 82 avis sur 148." "
Note de 8 – Bien, d’après 30 avis sur 148." "
Note de 6 – Acceptable, d’après 14 avis sur 148." "
Note de 4 – Médiocre, d’après 7 avis sur 148." "
Note de 2 – Terrible, d’après 15 avis sur 148." "

8,4/10

Propreté

8,4/10

Service et personnel

8,8/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Atiq ur

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 25 févr. 2023
Dear Mr Atiq,Thank you for your rating. We look forward to welcoming you soon again.

10/10 – Excellent

Alain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sejour Avari Lahore
Séjour agreable, personnel très attentionné, nourriture variée
Séjour de 3 nuits en mars 2018
Mariam Asif-PR & Brand Manager a répondu le 22 mars 2018
Je vous remercie Sir. We hope to serve you well in future too.

4/10 – Médiocre

DOMINIQUE, GALLARDON

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel trés bruyant . Insonorisation des chambres quasi nulle. Chambres peu lumineuses. Service excessivement long ( 15mn pour avoir du café au PDJ )!!!! On a le sentimet que c'est à celui qui en fera le moins au niveau du personnel.

6/10 – Acceptable

Shahzad

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
5 star hotel as per service but 2 star as per room conditions. Property needs a major renovation to qualify for a 5 star. But if you’re looking for a vintage 5 star hotel from the past then this is it. It will show you how 5 stars hotels were in the past like 30 years ago. 😄
Séjour de 2 nuits en mai 2024
Mr. Olivier Francais a répondu le 8 mai 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Aribah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Mr. Olivier Francais a répondu le 25 avr. 2024
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

AATIF

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay here, breakfast was great. Air conditioning in the room was weak. And the comforter was very heavy, if you sleep under it, you will surely sweat a lot and it will be like sleeping in puddle of water. We asked for light comforter but they didnt have it. Otherwise it is a very nice hotel to stay in. Staff was courteous and super helpful. I will definitely stay here again.
Mr. Olivier Francais a répondu le 8 avr. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Sol

Points forts : Commodités
Everyone was polite & every thing was clean:)
Séjour de 3 nuits en mars 2024
Mr. Olivier Francais a répondu le 8 avr. 2024
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

6/10 – Acceptable

jagmeet

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
I was really happy with the service until my last day of stay. I ordered vegetarian biryani at night. I can't eat at many places in Pakistan because I am vegetarian. I always looked forward to eating biryani every day after my long day. However, on my last day, I found pieces of chicken in my vegetarian biryani. I wanted to talk to the Avari food manager or anyone, but nobody got back to me.
Séjour de 4 nuits en mars 2024
Mr. Olivier Francais a répondu le 2 avr. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

Ahmad

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Mr. Olivier Francais a répondu le 21 mars 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

Ahmad

Voyage en groupe
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
I recently stayed at Awari, Lahore with my team. I had booked 6 rooms and requested twin beds in every room. When we arrived at the hotel, every room had just 1 bed and management offered a small roll up bed to cover us. On the booking I had requested 2 twins, but I was told that it was just a request. After a long wait, we were give 4 rooms with twin beds. Rooms are old an d outdated, hotel needs to upgrade the rooms. My room had just 1 standup lamp and 1 side table lamp. Also please do not have your laundry done at the hotel. For few t-shirts, socks, underwear and pants for 7 people over 6 day period, we were charged 75,000 Rupees, which roughly came out to $268 US dollars. You can get the same service from outside the hotel for 10,000 rupees. Overall I didn’t like rooms or how the management handle our situation. I will give credit to members who came to clean my room, the font door security and cafeteria members were friendly.
Séjour de 7 nuits en mars 2024
Mr. Olivier Francais a répondu le 21 mars 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Shehryar, Atlanta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice art
Séjour de 4 nuits en février 2024
Mr. Olivier Francais a répondu le 21 mars 2024
Dear Guest,Thank you so much for your positive feedback! It truly means a lot to us. We are thrilled to hear that you had a great experience and found value in our organization. Your kind words motivate us to continue delivering high-quality results and exceeding expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Rafiq

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was quiet, safe and relaxing with my 8 weeks old baby, specially the crib bed was clean and in good condition. The breakfast was delicious.
Séjour de 1 nuit en décembre 2023
Mr. Olivier Francais a répondu le 30 janv. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

Amad

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
property need lot of updates
Séjour de 1 nuit en janvier 2024
Mr. Olivier Francais a répondu le 25 janv. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

4/10 – Médiocre

harris

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
The hotel was okay the staff was very very annoying
Séjour de 2 nuits en janvier 2024
Mr. Olivier Francais a répondu le 24 janv. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Hamid

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent property
Séjour de 1 nuit en janvier 2024
Mr. Olivier Francais a répondu le 9 janv. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Peter

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Fantastic service, Great food and good location
Séjour de 4 nuits en décembre 2023
Mr. Olivier Francais a répondu le 9 janv. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

MUHAMMAD ZAFAR

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Mr. Olivier Francais a répondu le 9 janv. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

Majid

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dont book in this hotel
The receptionist says there is no reservation in the system and there are no rooms available. After 34 hours of transit that is not what you want to hear.
Séjour de 2 nuits en novembre 2023
Mr. Olivier Francais a répondu le 17 déc. 2023
Dear Guest,We understand your frustration with the level of service provided by our Team. Hospitality and attentiveness are cornerstones of our establishment, and we apologize for any instances where you felt neglected or unattended to. Rest assured, we will reinforce our customer service training to ensure that all team members are delivering a consistent and exceptional level of service to our guests.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Timothy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel and the staff were incredible. everyone was so professional and kind. This was the best experience as a hotel guest in my entire life. I cannot think of anything i i would change. 5 big stars!
Séjour de 3 nuits en novembre 2023
Mr. Olivier Francais a répondu le 17 déc. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Bien

MUSTASAM

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My stay was a memorable one at Avari Lahore. Hotel management and staff made every effort to facilitate my stay comfortable and memorable. Food was excellent, service was exceptional, No issues around cleanliness. I experienced warm hearted welcoming on arrival after travelling from long distance. World class hospitality.
Séjour de 3 nuits en novembre 2023
Mr. Olivier Francais a répondu le 23 nov. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Arnold

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en novembre 2023
Mr. Olivier Francais a répondu le 23 nov. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Rudolph

Points forts : Commodités
Excellent and memorable services. I booked for 2 night and I got to the hotel at 9 am and they let me check in and had the excellent breakfast at the same time. I didn’t have to eat outside because the restaurants and excellent clean food and a great buffet. Not exceeding 12 to 15 us Dollars. Walking distance to money exchange and a great shopping area. On can hire the car service see all the major attractions and Wagah Border for about 75 to 100 dollars for the day. It charges by hour and km. About 30 us cents a km and About 2.25 dollars and hour. Staff are extremely polite. Lahore is beautiful but foggy. Will definitely recommend this hotel. It also have free efficient pick up and drop off at the airport. A safe and hospitable Pakistan. Will love to return one day.
Séjour de 2 nuits en novembre 2023
Mr. Olivier Francais a répondu le 6 nov. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. We greatly appreciate your recognition of our efforts. It is our goal to exceed our customers' expectations, and knowing that we have accomplished that with you is truly rewarding. Your satisfaction is what motivates us to continually improve and deliver exceptional experiences. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Terrible

Khuram

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
A brand I need some serious modernisation
Two star hotel, brandishing itself as a five star. very dated Deco. The phone lines weren’t working therefore no room service. Internet was constantly on and off. minibar was empty. in a dated hotel, living on a repetition of the past avoid all past. For the price.
Séjour de 1 nuit en octobre 2023
Mr. Olivier Francais a répondu le 23 oct. 2023
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Mohammed

Séjour de 1 nuit en octobre 2023
Mr. Olivier Francais a répondu le 9 oct. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

HIDESATO

Séjour de 2 nuits en octobre 2023
Mr. Olivier Francais a répondu le 25 oct. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful place to stay! I have stayed at several different hotels in Pakistan and now I will always stay at Avari. The staff make the difference. Special Kudo's to Saba in the restaurant and Uzair at the front desk and Mishal in housekeeping.
Séjour de 2 nuits en septembre 2023
Mr. Olivier Francais a répondu le 2 oct. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the excellent staff service and the cultural atmosphere of traditional Pakistan Ask for Saba at the dining room, great hostess/waitress
Séjour de 1 nuit en septembre 2023
Mr. Olivier Francais a répondu le 2 oct. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Alton, Wheatley

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I thoroughly enjoyed my stay at this hotel. I travel often. The staff really stood out with exceptional service. Delicious dining. Excellent rooms.
Séjour de 1 nuit en septembre 2023
Mr. Olivier Francais a répondu le 25 sept. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outstanding staff A warm feel of the real Pakistan
Séjour de 1 nuit en septembre 2023
Mr. Olivier Francais a répondu le 2 oct. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Bien

Rashid

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bathrooms need renovation and upgrade.
Séjour de 1 nuit en août 2023
Mr. Olivier Francais a répondu le 7 août 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. Our renovation process is going through.Regards,Olivier Francais, Cluster General Manager

10/10 – Excellent

M I

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent service and excellent hotel would love to stay again
Séjour de 1 nuit en juillet 2023
Mr. Olivier Francais a répondu le 10 juill. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Mariam

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was the best part of our stay. Everyone was so thoughtful and kind. They also allowed me to do an early check in since I'd arrived on a 5 am flight. The food in the breakfast area was amazing. Special shout-outs to all the staff at this property. They're really ramping up the Pakistani hospitality standard. Would definitely stay again. Room was very clean and tidy, wifi worked really well. I didnt use the pool but it looked pretty good from the window. Breakfast was so so good. Special thank you to all the staff who really looked out and were so nice and welcoming.
Séjour de 4 nuits en juin 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 26 juin 2023
Dear Ms. Mariam,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Bien

Amber

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
It was in the heart of Lahore and the gardens views were amazing. Breakfast was very good.
Séjour de 1 nuit en mai 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 10 juill. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Asif

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
You will not be disappointed
By far, still the best hotel in Lahore and my personal fav. My only negative comment is for the driver who took me back for the airport via airport shuttle service. He asked for money for a complementary service (they need more training)
Séjour de 2 nuits en mai 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 10 juill. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Calum

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mr Olivier Francais Cluster General Manager Avari a répondu le 8 mai 2023
Thank you for your rating.

10/10 – Excellent

Mohammed

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good welcome and free upgrade.
Séjour de 1 nuit en mai 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 6 mai 2023
Thank you for your valued feedback.

10/10 – Excellent

Sukhpreet

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff at Avari is by far the best I have ever experienced. Each and every single person of the staff is very polite and friendly. I was given so much affection and love that I never felt for a moment that I was in a different country. Just to mention a few names, Zahid at the front desk has a permanent smile on his face, Mishal of the house services is very polite. From the kitchen staff, Ali, Shahbaz, Umer, Saba, Suneeta and Nadeem Sahib very friendly, always welcomed me and even prepared fresh Parathas for me. On my last day, Naveed Sahib and Aslam from the front desk came out to see me off. Only thing I would recommend to the hotel management is to change flush system in the bathrooms, lots of water is being wasted. It might not be cost effective but will save so much of precious natural commodity "water". They should put sensor style flush system which uses much less water. I did not watch much TV but lack of entertainment channels is another area that can be improved. All in all, one of the best hotels in Lahore, will definitely stay there again.
Séjour de 2 nuits en mars 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 4 avr. 2023
Dear Guest,Thank you for your rating and valued feedback. We are delighted that you had a wonderful stay with us. We pride ourselves in providing excellent services and are thrilled to hear that our polite and friendly Team members met and exceeded your expectations. On the other hand, thank you for your valued feedback and suggestion. We appreciate that you have taken out time to share the ways in which we can improve our services, especially in regards to water wastage and adding more TV entertainment channels.You can be assured that we are keeping your feedback for further renovation since we are in process for the time being.Regarding TV channel selection , we shall make sure that we have larger variety.We shall make sure that your opinion will be reviewed on your next visit and look forward to welcoming you soon again in Avari Lahore. Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

10/10 – Excellent

Amir

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a great trip with staff being very friendly and helpful.
Séjour de 9 nuits en février 2023
Mr Olivier Francais Cluster General Manager Avari a répondu le 7 mars 2023
Dear Mr Amir,Thank you for your rating and valued feedback. We are delighted that you had a pleasant stay with us. We look forward to welcoming you soon again.Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

6/10 – Acceptable

Mirza

Mr Olivier Francais Cluster General Manager Avari a répondu le 7 mars 2023
Dear Mr MIrza,Thank you for your rating. We look forward to welcoming you soon again with a better experience.Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

2/10 – Terrible

Ahmed

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2022
Mr Olivier Francais Cluster General Manager Avari a répondu le 25 févr. 2023
Dear Mr Ahmed,We hope to welcome you soon again with a better experience with a better experience.

8/10 – Bien

zahid

2/10 – Terrible

Humera

Voyage en famille
Points faibles : Propreté, service et personnel
Sub standard service.
Madiha Arsalan a répondu le 3 janv. 2023
Dear Ms Humera,Thank you very much for your feedback. We are sorry to hear you did not have a good experience with us. We hope to welcome you with a better experience.

8/10 – Bien

Mohammad

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and reliable! Staff was helpful.
Madiha Arsalan a répondu le 3 janv. 2023
Dear Mr Mohammad,Thank you for your valued feedback and rating. We look forward to welcoming you soon again.

8/10 – Bien

Imran

Points forts : Service et personnel, commodités

10/10 – Excellent

Sardar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Over all Excellent
Mr. Olivier Francais a répondu le 7 nov. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Excellent

Muhammad

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent place to stay!!!
Excellent and outstanding
Séjour de 2 nuits en novembre 2022
Madiha Arsalan a répondu le 12 déc. 2022
Dear Mr Muhammad,Thank you for your rating and valued feedback. We are delighted that you had a pleasant experience with us. We look forward to welcoming you soon again.

10/10 – Excellent

Agha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location, great staff, clean and modern rooms but on the smaller side
Séjour de 2 nuits en novembre 2022
Madiha Arsalan a répondu le 12 déc. 2022
Dear Mr Agha,Thank you for your rating and valued feedback. We are delighted that you had a pleasant experience with us. We look forward to welcoming you soon again.

10/10 – Excellent

Laiq

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay
Séjour de 2 nuits en novembre 2022
Madiha Arsalan a répondu le 12 déc. 2022
Dear Mr Laiq,Thank you for your rating and valued feedback. We are delighted that you had a pleasant stay with us. We look forward to welcoming you soon again.

8/10 – Bien

Rizwan

Séjour de 3 nuits en novembre 2022
Madiha Arsalan a répondu le 12 déc. 2022
Dear Mr Rizwan,Thank you for your rating. We look forward to welcoming you soon again.

10/10 – Excellent

Khalid

Séjour de 4 nuits en novembre 2022
Madiha Arsalan a répondu le 12 déc. 2022
Dear Mr Khalid,Thank you for your valued rating. We look forward to welcoming you soon again.